1. Ford Explorer
  2. Problems
  3. 2004
  4. Automatic Transmission

2004 Ford Explorer Automatic Transmission Problems

308
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 308 stored complaint records:

  • 13 indicate a crash
  • 2 indicate injury
  • 1 indicate fire

What owners report

  • transmission problem · 10 records
  • transmission failure · 10 records
  • shifting reverse · 9 records
  • gear shift · 9 records
  • transmission fluid · 8 records
  • same problem · 7 records

Mileage in stored records

BandRecords
1–30k mi113
30–60k mi66
60–100k mi63
100–150k mi11
150–400k mi3

Complaint records

Owner-submitted complaint content, presented as stored.

  • October 25, 2005

    Automatic Transmission

    Delayed shifting from park to reverse and reverse to drive, sometimes 10 seconds to catch gear. Hard shifting from park to reverse, slams into gear. Clunking when parking or wheels at full lock. *nm

    ODI 10183454

  • October 19, 2005 · 12,500 miles

    Automatic Transmission

    Ford explorer 2004 - bought brand new in 2004 my ford explorer started having shifting problems after 1 year i bought it. Ford dealer fixed it because it was under warranty. They claimed that it was the transmission solenoid. I am having the same issue 1 year after the fix was made and went back to the dealer. They said that the car is not under warranty anymore and it will cost me around 1400 dollars to fix it. I…

    ODI 10228662

  • October 13, 2005

    Automatic Transmission

    I have a 2004 ford explorer xlt, purchased brand new with only 1 mile on it on 6/25/04. I have experienced violent jerking of the vehicle when turning the wheel, going in reverse, or shifting gears. I temporarily lose control of steering when this jerking occurs. The vehicle's transmission was recalled and subsequently serviced on 2/03/05 ...then again on 7/18/05... And again on 8/24/05 ...and i have an appointment…

    ODI 10139603

  • September 28, 2005 · 49,000 miles

    Automatic Transmission

    My 2004 ford explorer jerks into reverse when shifting from park to reverse. It also slips gears in the lower gears when driving in a lower speed zone. This is an acknowledged problem, but ford refuses to fix the transmission. *jb

    ODI 10140123

  • September 15, 2005

    Automatic Transmission

    When moving gear selector from park to reverse and sometimes drive, there is a lag of about 3 to 5 seconds and then a loud clunking noise followed by a power surge of vehicle going into gear. Worried transmission is failing again. Took in for repairs same on same incident they said it was fixed. And guess what, i believed them. *jb

    ODI 10172179

  • September 1, 2005 · 50,000 miles

    Automatic Transmission

    Purchased a 2004 ford explorer in 2004, noticed after a couple of months that when i put the car in reverse it would delay a few seconds and then it would make a clunk sound and then speed into reverse or shift hard, that was at about 50,000 miles.car at times would not go into reverse, had the transmission in the shop numerous times and shift solenoid replaced to no avail. Shifted okay for awhile and goes back to…

    ODI 10336115

  • August 22, 2005 · 36,000 miles

    Automatic Transmission

    The vehicle has transmission problems that the company has recalled, after supposedly fixing the problem, the problem still exists. It jumps when put into gear. I feel it is unsafe and may lead to other issues. I am a single mother and i cant afford to fix it on my own. It is unsafe. *nm

    ODI 10141509

  • August 21, 2005 · 41,000 miles

    Automatic Transmission

    Transmission failed after 41000 miles. While this is outside the warranty, ford has been known for transmission problems and won't fix the problem. *jb

    ODI 10134614

  • August 13, 2005 · 16,000 miles

    Automatic Transmission

    When shifting into reverse, the vehicle pauses and then jumps into gear. It has done this on several occasions.

    ODI 10134204

  • August 1, 2005 · 22,051 miles

    Automatic Transmission

    The automatic transmission on my 2004 ford explorer hesitates, then jumps into gear, and the problem appears to be worsening over time. It happens when in drive or reverse, but up to now, the problem has been particularly worse when the transmission is in reverse. Up to now this has been more of a nuisance than anything, however, when i attempted to proceed into traffic from a stopped position earlier today, the…

    ODI 10130885

  • July 31, 2005 · 40,000 miles

    Automatic Transmission

    Our 2004 ford explorer has a significantly delayed response when shifting into reverse. Once the transmission engages there is a loud and hard "clunk". The dealership has diagnosed failure of the transmission solenoid and estimates this repair will cost ~$900. *jb

    ODI 10198492

  • July 26, 2005 · 11,490 miles

    Automatic Transmission

    Transmission shift lag- 2004 ford explorer i presented my 2004 ford explorer [xxx] to a local dealer 2/28/05 for the recall involving a change of transmission fluid. This has not alleviated what i have noticed is a chronic and possibly dangerous problem with this vehicle. When placed in reverse, there is often a noticeable shift lag of a few seconds before the transmission actually engages. The most recent incident…

    ODI 10130260

  • July 23, 2005

    Automatic Transmission

    Dt: contact owns a 2004 ford explorer. After i first purchased this vehicle while driving the vehicle when putting vehicle in reverse it slams into reverse. When you put the vehicle in second gear it will slam into gear. My wife almost hit another vehicle while in a parking lot. The vehicle has been taken back to the dealership at least three or four times. They know that theres a problem with the vehicle but theres…

    ODI 10140230

  • July 13, 2005 · 87 miles

    Automatic Transmission · Electrical System · Seats · Tread/Belt

    Within three days of buying the vehicle, i encountered problems with remote, sometimes it would work and other times, it wouldn't. Driver's rear window , sometimes it would work and other times, it wouldn't. I took it back to dealer three times for same things. Rear end makes a very loud whining noise. It has been to dealer's three times also for fixing. Dealer states that there is nothing they can do and all of…

    ODI 10128661

  • June 30, 2005 · 4,578 miles

    Automatic Transmission

    2004 ford explorer, transmission problems since new, visited the dealer for repairs 3 times with no fix

    ODI 10127230

  • June 16, 2005 · 16,000 miles

    Automatic Transmission · Seats

    Transmission on 2004 ford explorer xlt 4.6 awd doesn't engage in reverse or drive without hesitation. On going problem since about 15k. Took to the dealer after receiving recall notice from ford. Dealer put "additive" in the transmission fluid said it would take about 3k miles to work out of the problem. I now have 24k on this vehicle and the shifting is getting worse. Worried about pulling out of a parking lot etc,…

    ODI 10131857

  • June 13, 2005 · 30,000 miles

    Automatic Transmission

    2004 explorer exhibited signs of not shifting smoothly into reverse as early as aug/sep 04. Pronounced delay of shifting into reverse around 2004 holiday season. Called dealership upon receipt of letter from ford in january, but transmission additive not yet available. After additive (march 05), vehicle continued to jump into reverse and forward shifting at lower speeds became more pronounced. This presents a hazard…

    ODI 10125161

  • May 19, 2005 · 8,000 miles

    Automatic Transmission

    Transmission leaks, has been repaired 4 times by dealer. Transmission has no dip stick to measure level and no way for user to add fluid. When leak is noticed user does not know oil level and can be left stranded in dangerous locations. Has also been repaired for slamming due to solenoid problems also.

    ODI 10123963

  • May 16, 2005

    Automatic Transmission

    2004, v-6, auto transmission, ford explorer, an intermitant problem when the transmission clunks when put into reverse. Engine revs,feels like there is no connection to the transmission, as if in neutral, then unexpectantly it engages, causing the vehicle to lurch backward. We received a service notice from ford that this condition only happens in cold weather, to take the vehicle to our dealership and have them put…

    ODI 10120965

  • May 14, 2005 · 13,988 miles

    Automatic Transmission

    Problems with a 2004 ford explorer transmission operation. While driving at highway speeds the transmission will drop into 1st gear, bringing the vehicile almost to a full stop. The transmission also drops into a netural gear also while driving at highway speeds.

    ODI 10128195

  • May 12, 2005 · 10 miles

    Automatic Transmission

    2004 ford explorer...well known transmission problems, delay and "bucking" into reverse...ford dealer has tried to fix but to no avail...

    Crash reported

    ODI 10128199

  • May 7, 2005 · 40,000 miles

    Automatic Transmission

    My 2004 ford explorer xlt has a whine in the rear end at appx 56-58 mph. Took to dealer and was told it was the ring and pinion would have to be replaced.

    ODI 10122404

  • May 5, 2005

    Automatic Transmission

    My 2004 ford explorer xlt has a delay and then hard shifts from 1st to 2nd and 2nd to 3rd gear. I have already replaced the solenoid because of harsh reverse engagement and now am going to have to replace the valve body.

    ODI 10122403

  • May 1, 2005

    Automatic Transmission · Engine And Engine Cooling

    2004 ford explorer engine shuts off and there is difficulty shifting gears.***no answer required***. *mr both of theses malfunctions present a danger and a hazard and are very serious defects. *bf *nm

    ODI 10122646

  • April 22, 2005 · 5,000 miles

    Automatic Transmission

    I have a 2004 ford sports trac explorer. There was a recall to put an additive into the transmission which i did. I am having a problem with the transmission. Ocassionally when stopping the transmission does not step down gears and i have to just about stand on the break and quick put the transmission in neutral to stop the car. I took it to cavalier ford in chesapeake va. . They were unable to duplicate the problem…

    ODI 10120296