1. Ford Explorer
  2. Problems
  3. Structure

Ford Explorer Structure Problems

226
Owner complaint records in our dataset
16
Years with records
1999–2017
Stored years

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 226 stored complaint records:

  • 7 indicate a crash
  • 13 indicate injury
  • 3 indicate fire
  • 2 indicate a death

Complaints by year

What appears in the records

Mileage in stored records

BandRecords
60–100k mi75
30–60k mi44
1–30k mi25
100–150k mi23
150–400k mi6

Complaint evidence

Latest stored owner-submitted records. Open a year for the full list.

  • April 17, 2019 · 100,000 miles

    Structure · Windshield

    Tl* the contact owns a 2013 ford explorer. While driving at an unknown speed, the windshield molding detached. The vehicle was taken to fritts ford (located at [redacted], riverside, ca 92504, [redacted]) and was informed that the molding needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

    ODI 11222676

    2013 records in this system

  • March 16, 2019 · 170,000 miles

    Engine · Power Train · Structure

    Tl* the contact owns a 2001 ford explorer. The contact stated that the vehicle leaked anti-freeze and transmission fluid. There was also rust underneath the vehicle and a hole in the running boards, which almost caused them to detach. The contact claimed that the ground could be seen through the hole. The vehicle also produced thick smoke. There were no warning indicators illuminated. The dealer was not contacted.…

    Fire reported

    ODI 11187507

    2001 records in this system

  • October 27, 2018 · 40,000 miles

    Structure

    Tl* the contact owns a 2017 ford explorer. While driving approximately 65 mph, the keyless entry pad on the exterior of the driver's door fractured and fell off into traffic. Simultaneously, the 'liftgate ajar' message illuminated. The contact stopped at a nearby fuel station and attempted to correct the failure by applying masking tape to re-attach the keyless entry pad to the door. The contact stated that several…

    ODI 11149985

    2017 records in this system

  • July 9, 2017 · 123,317 miles

    Structure

    Tl* the contact owns a 2012 ford explorer. While driving 65 mph, the plastic trim between the front windshield and the front passenger door detached and blew away. Mullinex ford in mobile, alabama was made aware of the failure and stated that the part was not included in a recall. The dealer referred the contact to the manufacturer. The manufacturer was made aware of the issue and stated that there was no recall or…

    ODI 11011352

    2012 records in this system

  • August 1, 2016

    Hood · Structure

    2014 ford explorer. Attorney representing consumer writes in regards to rust along front edge of vehicle hood. Dealership refuses to replace hood or include requests under extended warranty protection. *smd it was finally determined, it was not rust as the consumer believed. The consumer returned to the dealer, where they repaired and repainted the hood. The consumer requested a replacement hood, but the ford…

    ODI 10891437

    2014 records in this system

  • November 22, 2015 · 91,000 miles

    Structure · Visibility

    Tl* the contact owns a 2002 ford explorer. The contact stated that while parked, the rear hatch window was closed and it shattered. The vehicle was not taken to a dealer or repaired. The manufacturer was made aware of the failure. The failure mileage was 91,000. The consumer stated after the window was replaced, she received a recall letter for the exact issue. Updated 03/21/16.*jb

    ODI 10806733

    2002 records in this system

  • October 1, 2015 · 37,000 miles

    Body · Seat Belts · Structure · Unknown Or Other

    My 2012 ford explorer leaks from the 3rd row seatbelt. It has ruined the carpet in the back and molded it. It also filled up the spare tire area with water and rusted the rim of the spare tire and the inside where the tire sits. I did not notice this until many months after i bought it because i wasn't using the 3rd row at the time.

    ODI 11234793

    2012 records in this system

  • September 11, 2015

    Structure

    Tl* the contact owns a 2011 ford explorer. The contact received a manufacturer's recall notification on the replacement of all four interior door handles; however, the part to do the recall remedy was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated…

    ODI 10763068

    2011 records in this system