1. Ford Explorer
  2. Problems
  3. Hinge And Attachments

Ford Explorer Hinge And Attachments Problems

283
Owner complaint records in our dataset
7
Years with records
1999–2005
Stored years

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 283 stored complaint records:

  • 0 indicate a crash
  • 51 indicate injury
  • 0 indicate fire

Complaints by year

What appears in the records

  • lift gate · 51 records
  • rear window · 28 records
  • failure mileage · 26 records
  • rear lift · 20 records
  • rear liftgate · 18 records
  • body hatchback · 18 records

Mileage in stored records

BandRecords
30–60k mi61
60–100k mi53
1–30k mi40
100–150k mi29
150–400k mi4

Complaint evidence

Latest stored owner-submitted records. Open a year for the full list.

  • June 2, 2018 · 133,000 miles

    Glass, Side/Rear · Hinge And Attachments

    Tl* the contact owns a 2003 ford explorer. When attempting to close the rear window, the contact noticed that the rear liftgate window hinges were cracking and were tilted on one side. The contact, a certified master technician, stated that the window needed to be replaced. The contact called fort mill ford at [redacted] (located at [redacted], fort mill, sc 29708) and was informed that the vin was not included in…

    ODI 11101848

    2003 records in this system

  • January 19, 2016 · 135,000 miles

    Hinge And Attachments

    Tl* the contact owns a 2002 ford explorer. The contact stated that one of the hinges on the liftgate window was rusted out and separated. The manufacturer was made aware of the failure. The failure mileage was 135,000. ......updated 04/01/16 *bf *cn

    ODI 10822417

    2002 records in this system

  • October 31, 2015 · 111,043 miles

    Hinge And Attachments · Visibility

    Tl* the contact owns a 2002 ford explorer. Upon opening and closing the rear hatch, the rod on the driver side fractured which caused the glass to shatter. The vehicle was parked at the contact's residence. The vehicle was not diagnosed. The vin was not available. The manufacturer was notified of the failure. The approximate failure mileage was 111,043. Updated 1/15/16 *cn

    ODI 10787789

    2002 records in this system

  • September 6, 2015 · 87,000 miles

    Hinge And Attachments

    Tl* the contact owns a 2003 ford explorer. While accessing the power liftgate, the hinges fractured and caused the door to abruptly close. There were no injuries. The liftgate was completely removed and placed in the vehicle temporarily. The vin was not included in nhtsa campaign number: 04v442000 (structure). The manufacturer was not notified of the failure. The approximate failure mileage was 87,000.

    ODI 10762037

    2003 records in this system

  • February 9, 2015 · 175,500 miles

    Hinge And Attachments

    Tl* the contact owns a 2003 ford explorer. The contact stated that the rear hatch was open and the hinges that opened the glass fractured. The vehicle was not diagnosed or repaired. The contact referenced nhtsa campaign number: 04v442000 (structure). The manufacturer was not notified of the failure. The approximate failure mileage was 175,500.

    ODI 10682118

    2003 records in this system

  • January 15, 2015 · 100,000 miles

    Hinge And Attachments

    Tl* the contact owns a 2003 ford explorer. The contact stated that the rear liftgate glass strut brackets and glass hinges were fractured and tilted. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The vehicle was also taken to the dealer who stated that the vin was not included in nhtsa campaign number: 04v442000 (structure). The failure mileage was 100,000.

    ODI 10676919

    2003 records in this system

  • November 2, 2014 · 117,000 miles

    Hinge And Attachments

    There was a recall for faulty hinges years back, ford replaced. I noticed faulty hinge when waxing vehicle, hinge is askew. Called ford customer service, verified it would need replacing or glass window could fall off, informed i would have to pay for repair. Since the faulty hinge is their product, i think they are responsible, and it is a safety hazard. I have had this car serviced every 3 months since i bought…

    ODI 10652331

    2002 records in this system

  • September 20, 2014 · 100,000 miles

    Hinge And Attachments

    Tl* the contact owns a 2002 ford explorer. The contact stated that the vehicle was recently repaired according to nhtsa campaign number: 04v442000 (structure), but the failure was not remedied. The liftgate hinge fractured and caused the glass to shift. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 100,000.

    ODI 10638874

    2002 records in this system