2000 Ford Explorer Cruise Control Problems
- 27
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 27 stored complaint records:
- 0 indicate a crash
- 2 indicate injury
- 6 indicate fire
What owners report
- cruise control · 20 records
- speed control · 9 records
- recall notice · 6 records
- control switch · 6 records
- informed parts · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 5 |
| 30–60k mi | 3 |
| 1–30k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Cruise Control
2000 ford explorer eddie bauer edition, under the hood fire, after being park in the driveway not running for approximately 30-45 minutes. *tr
Fire reported
ODI 10209909
Cruise Control · Vehicle Speed Control
Just about a year ago, ford corp ordered a recall #05s28 -speed control system modification for my 2000 ford explorer. After repeated inquires to my local ford dealer, the "part" has still not arrived. I called ford headquarters today, and they said perhaps in june. What can you do to help? *tr
ODI 10220192
Cruise Control
Tl*the contact owns a 2000 ford explorer. The contact received a ford recall notice in august of 2007 and scheduled an appointment to have the vehicle repaired. He was informed that the parts would be available in january of 2008 and would be notified when the parts would arrive. He called the dealer in march and had the cruise control switch disconnected. The contact was informed that the parts would be unavailable…
ODI 10221033
Cruise Control
Tl*the contact owns a 2000 ford explorer. The contact received a ford recall notice for the vehicle speed control: cruise control switch and scheduled an appointment to have the vehicle repaired. The dealer deactivated the cruise control switch and informed him that the parts would be available in december of 2007. He called the dealer again in december and they did not know when the parts would be available. The…
ODI 10212313
Cruise Control
Tl*the contact owns a 2000 ford explorer. The contact received a ford recall notice for the vehicle speed control: cruise control in august of 2007. He immediately called the dealer and was informed that the parts would be unavailable until december of 2007. The dealer also stated that he did not have to have his cruise control switch deactivated. Since that time, the contact has called the dealer on several…
ODI 10227851
Cruise Control
Tl*the contact owns a 2000 ford explorer. The contact received a safety recall notice for the vehicle speed control: cruise control in august of 2007 and the speed control switch was disconnected at that time. She has called ford almost every week since and they continue to state that the part is unavailable and they do not know when it will arrive. There had been no failure to date. The purchase date and recall…
ODI 10222336
Cruise Control
A recall was issued in august 2007 for the speed (cruise) control deactivation switch (recall 05s28). It is now april 2008 and i have not been contacted for the replacement part. Ford stated in their letter that their "commitment, together with ford and lincoln mercury dealers, is to provide you with the highest level of service and support." i think that after 8 months, a "reasonable time" has been exceeded. It has…
ODI 10224895
Cruise Control
In august 2007 i received a safety recall notice (05s28) for my 2000 ford explorer and have periodically been contacting the local ford dealership but the necessary repair parts are still not available, 8 months later. The latest call earlier this week generated the usual response of "call back in 30 days." i'm reluctant to exercise the alternative of disconnecting the speed control system for fear of never getting…
ODI 10222470
Cruise Control · Vehicle Speed Control
Speed control dis-engaged by pacific ford, long beach ca, on 09/26/07, due to ford recall letter aug 2007. To date (03/03/08), the 05s28 recall has not been replaced. According to the dealership ford has not filled the replace parts. I have waited an excess of 7 months to have this part replaced. This is unacceptable. Ford needs be better prepared and timely action must occur. *tr
ODI 10219895
Cruise Control
It is completely unacceptable that ford issued a recall in august 2007 and the replacement part is still not available as of today 2/18/08. I was told by the dealership that ford is telling them to tell owners to check back at the end of april 2008 for the speed control deactivation switch. I've been checking since sept. 2007 when they told me to check back at the end of jan. 2008. This is ridiculous! *tr
ODI 10218444
Cruise Control
Rec'd recall #05s28 from ford motor company. Recall was for possible fire due to a leak in the cruise control. We rec'd this recall in august of 2007. We called dealer in klamath falls, or and put on a waiting list since the part to fix the recall was not available. We keep calling but the part is still not available. I use my cruise control all the time and am very concerned that my car may start on fire. I have…
ODI 10217670
Cruise Control
Reported same issue to the nhtsa on feb 1, 2005...on january 12, 2007, my husband was driving our explorer to work. He accidentally bumped the cruise control and the car began accelerating rapidly. He was able to put the car in neutral and pull to the side of the road without incident and turn the vehicle off, but he was unable to start it up again, the battery was drained. A friend of ours came and gave him a jump…
ODI 10179065
Cruise Control
Dt: contact states 2000 ford explorer xlt fully loaded vehicle had been parked for 16 hours without being moved. At 5:00am. On 7-8-05 her car caught on fire. It was totally destroyed along with a laptop computer. The whole inside of the car was engulfed in flames. The fire department investigated the fire and said the fire seemed to originate from near the dash on the passenger side dash panel. She never received a…
Fire reported
ODI 10128876
Cruise Control
Dt: 2000 ford explorer was parked in front of the house. The consumers daughter saw t he vehicle on fire. The fire department said it was most likely a faulty circuit breaker. *ak *jb
Fire reported
ODI 10125612
Air Bags · Cruise Control
Dt: the cruise control switch shorted out. Sometimes it would work and then other times it would not work, and finally quit working altogether. Had it replaced by mechanic, had not contacted dealer or the manufacturer. Cruise control failed on june 1, 2005. *ak the clockspring failed and caused the horn to activate intermittently. *nm
ODI 10130836
Cruise Control
Our 2000 ford explorer was sitting in the drive way for at least 3 hours and around 10:30pm (central), our neighbor came knocking at our door and told us that our explorer was on fire. I am now with out a vehicle to go to work and the insurance did not pay off all of the vehicle. I now have to sacrafice to pay for something i do not have and save for another vehicle at the same time.
Fire reported
ODI 10120190
Cruise Control
While driving approximately 55 mph with cruise control enabled, consumer applied the accelerator pedal to pass the vehicle in front. After passing the vehicle consumer applied the brakes and cruise control did not disengage. There was no accident, but the cause could not be determined.*ak
ODI 10115273
Cruise Control · Service Brakes, Hydraulic
The consumer stated the cruise control became stuck. *jb consumer was driving on the freeway and set the cruise control at 75 mph. However, the vehicle kept accelerating although consumer had applied the brakes and the emergency brakes. Vehicle would not slow down. Had to circle the gas station 3 times before the vehicle would stop. Significant damage was done to the braking system. The consumer was injured. The…
Fire reported · 1 injury
ODI 10114933
Cruise Control · Master Cylinder · Pads · Rotor
Consumer was driving on the freeway and set the cruise control at 75 mph. However, the vehicle kept accelerating, although consumer had applied the brakes and the emergency brakes. Vehicle would not slow down. Had to circle the gas station 3 times before the vehicle would stop. *ak the consumer stated that she ran 3 red lights before she could get the vehicle to come to a stop. The consumer slammed the vehicle into…
Fire reported · 1 injury
ODI 10109460
Cruise Control · Engine · Tires
Purchased ford explorer 2000 in sept of 04. First the cruise went out. Front tires looses air about once a week have to fill. Starts hard and will not idol in mornings specially when cold out side. Check engine light has been on twice, purchased at seelye wright kia in kalamazoo mi. Cannot get dealer to fix vehicle. *nm
ODI 10104693
Cruise Control
While driving 65 mph cruise control engaged without warning, and vehicle accelerated to a high rate. Consumer shifted to neutral to decelerate the vehicle. *ak
ODI 10058033
Cruise Control
The vehicle would crank and then immediately die. In order to keep it running you would have to increase the rpms to above 1500. You would have to hold down the brake and accelerate at the same time to be able to drive. This happened twice. I took the vehicle to a local shop since ford claimed they did not know what the problem could be. After explaining the situation the mechanic informed me that he was 99% sure it…
ODI 753700
Cruise Control
Idle speed control valve failures on ford explorers cause the vehicle to crank, start, then immediately shut off. The vehicle will not maintain idle. The only way to keep the engine running is to continue to apply throttle. This is potentially hazardous if performed while in drive or reverse, as unintended acceleration (i.e. Audi 5000) can result. Many explorer owners have experienced this problem. Local ford dealer…
ODI 748654
Cruise Control
Vehicle has rough idle almost to the point of stalling. Dealer says they cannot repair. Ford customer assistance says they can do nothing. *ak
ODI 736885
Cruise Control
Consumer 2000 explorer cruise control does not work properly. *ts ***no answer required*** the consumer stated the cruise control was inoperative. ( the letter is written in spanish). *jb
ODI 10151908