2002 Ford Explorer Unknown Or Other Problems
- 41
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 41 stored complaint records:
- 2 indicate a crash
- 3 indicate injury
- 1 indicate fire
What owners report
- light started · 5 records
Mileage in stored records
| Band | Records |
|---|---|
| 150–400k mi | 8 |
| 60–100k mi | 7 |
| 100–150k mi | 7 |
| 1–30k mi | 4 |
| 30–60k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Automatic Transmission · Unknown Or Other
Noticed a grinding and whining noise coming from right side of my 2002 ford xlt explorer. Also thought that i needed a new exhaust the car was making such loud noise. Went to 2 different garages for pricing, i needed both front and rear bearings replaced actually the front bearing was about to fall off both garages stated. Also the loud noise from my exhaust it was missing one bolt to the cover, covering the exhaust…
ODI 10227667
Gear Box (Other Than Rack And Pinion) · Shaft Sector · Unknown Or Other
Pulling out of a neighbor's driveway, my shift rod cracked off and dangled, leaving the truck immobile. Nothing had preceded this. Due to towing fees, i contacted a local mechanic who was able to bring it to his shop, a mile away, vs. To ford, which would have required a $200 flatbed tow. This provider tried for 3 weeks to get a part, # 5l2c36529a, told that ford had 1300 vehicles with this issue. If this had…
ODI 10206807
Unknown Or Other
Rear mix canister causes a knocking noise in the rear driver side. This equipment was replaced last year at the beginning of summer. Found a crack in the container along the seam was the cause. Cost $800 to replace. Now my complaint is the problem has recurred this year indicating a defect in manufacturing. *jb
ODI 10203968
Hatchback/Liftgate · Unknown Or Other
Cracked on the back panel, between the window glass and ford logo. *jb
ODI 10177627
Unknown Or Other
1) check engine light came on. 2) dpfe sensor was found to be defective 3) dpfe sensor was replaced at my cost even though there is a recall for vehicles with same year, make and model
ODI 10133536
Automatic Transmission · Unknown Or Other
I was driving,when i heard a loud noise comming from underneath my ford explorer.i thought for a second or two,that i had ran over something in the street.the vehicle,slowed.when i stopped for the traffic light,it would not move.the od off light was flashing.the only way i could move the truck was in neutral.i had the truck towed to joe rizza ford in n.riverside,il.they told me that the transmission had to be…
ODI 10104441
Unknown Or Other
Front passenger window (automatic windows) stopped working. My explorer was just a little over the mileage limit on the warranty. I took it to the local ford dealer and was told that it would cost over $300 to repair. The modulator in the window had failed. I called ford and they agreed to the repair for $100. That satisfied me. Now, the same thing has happened with the rear passenger window. If i used these two…
ODI 10128967
Unknown Or Other
I bought a used 2002 ford explorer (used) on 2/8/03, with @43,000 miles, and at times, i experienced a lurching in my car, with banging between shifts most often when switching from drive to reverse, but sometimes when strictly in drive, even at complete stops, such as red lights. As it was becoming repetitive, i brought the car in for service with the dealer i purchased it from - larson ford in lakewood, nj. The…
ODI 10128861
Automatic Transmission · Equipment · Seat Heater/Cooler · Unknown Or Other
My ford explorer transmission it was at 36000 miles, my car was tuned and serviced as shudule, and it cost a total of $1700.00 to fix. Which the car is only 2 year old. The air condition stop working in december of 2003 and at the time my car was barely 1 year old thier has been many other concern with my explorer that i am making $500.00 payment on. I belived i have purchase a defected car. *ak
ODI 10102482
Unknown Or Other
Paint on hood and roof of suv bubbling and cracking. Purchased suv only two years ago on 4/11/01. It is a 2002 and is only one year old and the paint is cracking and bubbling terribly on the hood and starting to crack and bubble on the roof as well. Took to dealer, crouse ford, hampstead, md and they told me it was probably birds! Please tell me that's a joke! (: if birds are going to scratch the paint that badly…
ODI 10063856
Unknown Or Other
Rear window/hatch, including hydraulics and steel frame exploded while i was driving my 2002 ford explorer. Glass and debris flew about 15' behind my car and was all the way up to the front seats. Thankfully i was alone in the vehicle. Someone sitting in the middle or back seats would have been hurt. A baby in a rear-facing car seat might have been blinded, or worse.
ODI 10017082
Unknown Or Other
PAINT ON HOOD AND ROOF BUBBLING AND CRACKING. *JB
ODI 10063851
Unknown Or Other
In the unlikely event there is a problem that is totally "unfixable" then ford has sold me a product that is faulty, and the product should be replaced. However, i would like for the car to be fixed and i am willing to leave it in the shop as long as it takes to correct the problem so that the car will be safe to drive again. *la
ODI 10047351
Automatic Transmission · Hinge And Attachments · Switch · Unknown Or Other
Last summer (july 2002) during a military move from ga to az i noticed that my windshield had a large piece of glass missing on the outter right edge that you could not see until you actually got right up on the windshield. Part of it was visible to and part of it was hidden behind the rubber seal that is around the windshield. This windshield was actually installed with this piece missing from it when the vehicle…
ODI 10005655
Unknown Or Other
Consumer requesting service bulletin on the 2002 ford explorer. *ts *jb
ODI 10142081
Unknown Or Other
Leases a 2002 ford explorer. Was notified by ford finance manger that it was mandatory to purchase two insurance policies totaling over $1000. *ak *nlm
ODI 10009624