2002 Ford Explorer Equipment Problems
- 39
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 39 stored complaint records:
- 1 indicate a crash
- 1 indicate injury
- 1 indicate fire
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 10 |
| 1–30k mi | 5 |
| 100–150k mi | 4 |
| 30–60k mi | 4 |
| 150–400k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System · Equipment
The consumer stated the home fire hazard created by faulty design of non ul approved personal snow plow use for suv manufactured by western products. Snow plow electric motor was unfused and overheated not responding to the comman controller shorting out and causing a serious expensive fire. *js
Fire reported
ODI 11253850
Equipment · Power Train · Suspension · Wheels
My name is[xxx] and i own a 2002 ford explorer xlt (v6). I have owned it for almost a year now (will be in jan 2012) and loved every minute of it until recently. About 4 months ago, i heard a strange loud whining noise. I immediately took it to my mechanic and found that rear wheel bearing was going. I was also told that if i would have took the interstate to work that evening i could have possibly died or caused…
ODI 10440111
Equipment · Power Train
I was traveling to mt. Washington, ky. From lorain, ohio, ( approx. 330 miles). We stopped at the rest are at the halfway mark, between washington ch, oh. & jeffersonvlle, oh. When we came back out, started the car, & it wouldn't go into reverse. Pushed it out of the parking spot & it wouldn't go in drive either. About 30 miles before, it made some clunking noises & it felt like we had a flat tire. I took it out of…
ODI 10369937
Equipment
Water and melting snow leak into the vehicle onto the dome lights, garage door opener, and sunroof switch and motor due to the sunroof drain hoses becoming clogged or developing holes in them. Water coming in contact with these items can short them out or start a fire. *ln
ODI 10379840
Air Bags · Equipment
I am so disgusted after reading all the same problems with the 2002 ford explorer. I too have the airbag problem, they told me it was the airbag pretentioner and it is $650.00, now my air bag will not deploy if i get into an accident. I have the extended deluxe warranty that wont cover it. I also have a problem with the rear temp and mode actuators that failed and binding again not covered under warranty that is…
ODI 10363962
Automatic Transmission · Engine And Engine Cooling · Equipment · Latches/Locks/Linkages · Rear
O/d light flashes for a few days then at around 25 mph the gear switches into neutral and runs very rough then the car is thrown forward. Had a rebuilt transmission (we were told we were getting a brand new transmission and paid extra for it!) at 83k miles on oct 15, 2010 then feb 5, 2011 the same exact thing happens. The dealer cannot take the truck for another 5 days and refused to give me a loner car because it…
ODI 10381434
Equipment · Power Train
My 2002 ford explorer limited 4x4 had a chiming noise followed by a o/d blinking light on wed. I put the car in park and hit the button for o/d a couple of times it then went out. I drove it straight home. I was only two minutes from my house. The next day i drove it and it acted like it wouldn't or couldn't shift right. I do not understand how a car that is pampered could go so wrong. I had to replace both four…
ODI 10340199
Equipment
Blend door in all ford explorers causes no heat, icy foggy windshields!!!!
ODI 10322907
Automatic Transmission · Equipment · Vehicle Speed Control
Major transmission problems at 106k miles on my ford explorer xlt 4.0l. This was not due to poor maintenance or up keep! Shifting into neutral going 75 miles an hr down the freeway, shifting out of place, rough, scary shifts, shimming from the transmission jumping allover the place is just the beginning. After 5 trips to the mechanic, first i did wires, then plugs, then updated computer, full tranny flush and…
ODI 10348633
Automatic Transmission · Equipment · Suspension
Event/situation: hesitates and chokes at 40-45 miles per hour when trying to accelerate, along with a slight rubbing sensation felt through the steering wheel and gas peddle. They advised replacing the upper ball joints. They also stated a weak battery which was replaced. This did seem to fix various faulty false electrical issues: interior lights staying on and false light/dashboard readings. Faulty transmission,…
ODI 10308749
Automatic Transmission · Equipment
Transmission on my 2002 ford explorer failed for the 2nd time in 2009 of december. I was on the highway when this happen and could have caused an accident. *tr
ODI 10363948
Body · Equipment
I opened the liftgate glass to my ford explorer in order to load groceries into the back. The glass came down on my head and i pushed it back up off of me when it exploded all over the place. The molding came down onto my head and my back (i was still leaning into the car). Because it was very cold out, i was wearing a heavy coat with a hat and the hood pulled up onto my head, so this cushioned the impact onto my…
ODI 10297998
Automatic Transmission · Equipment
I purchased my 2002 ford explorer in august 2002. I have been having transmission slippage gear problems since 2003. While driving my 2002 ford explorer my transmission will slip without prior warning and just immediately stop accelerating and often completely shuts down. I have had this happen to me since 2003 and have brought it back into the dealer more than three times. Two times they said nothing was found. In…
ODI 10289071
Equipment
I would like to make a complaint regarding the ford window regulator. I know that the f150 i believe has had the same complaints. However, i currently own a 2002 ford explorer. Both window regulators have broke on my vehicle a week apart. I believe that since so many people are having a problem with their ford vehicle window regulators that this should be a recall. I know that after a certain year ford had changed…
ODI 10323575
Equipment · Power Train
I have a 2002 ford explorer limited that has had continuous rear axle leaking and operating issues. I have had the bearings replaced three times, the shaft axle seal replaced, the knuckle assembly replaced and the spindle replaced. I had this work done at cortese auto group in henrietta ny [redacted]) in june of 2007 and april of 2008. I just noticed differential fluid leaking from the rear axle assembly area on…
ODI 10262126
Engine And Engine Cooling · Equipment
3/4/08 motor sized no steering no brakes at 62000 mi. Bht rebuilt motor from ford 3yr/75000mi warranty 2/8/09 motor sized no steering no brakes at 71000mi -11mos /9000mi later 2/16/09 towed to malouf ford s.b.nj need other motor no rebuilt motors available from ford i have no car-ford will not give loaner or rental. *tr
ODI 10261572
Electrical System · Equipment
Have engine problem warranty will not cover because dealer put back odometer. *tr
ODI 10255170
Equipment · Suspension
Wheel bearings on 2002 ford explorer are wearing out without any notice. I never had a car that experienced this issue. This is a sever problem as i drive my small children around in. Knowing that a wheel could eventually come off scares the life out of me. There is no recall from as this is a manufacture defect. *tr
ODI 10245171
Driveline · Equipment · Unknown Or Other
Ford explorer rear differential - replaced 3 x's over 6 years. *tr
ODI 10230324
Equipment · Power Train
It started around 78,000 miles. My transmission started to slip as i was driving up a hill. The tranny was slipping between 1st and 2nd gear. I took the vehicle into the dealership - had to replace the whole transmission ($3400). Transmission again at 137,000 miles slipping between 1st and 2nd gear again - warranty expired - ford could only give me a warrant for 36,000 miles or 3 years - i'm under my 3 yrs but not…
ODI 10227882
Automatic Transmission · Equipment
Transmission would rev before shifting into 3rd gear, had it replaced at a ford dealership with ford parts, 17 months later same thing and ford will not back it up, a transmission should last longer than 17 months, this has cost me a total of $4,000.00 dollars, and due to this defect the cars book value is $4,500.00 because it is a known fact that the factory parts and the replacement parts are no good. 12 month,…
ODI 10224200
Equipment · Suspension
This is my second ford vehicle with only 80k miles and on both, all wheel bearings have had failure. And on more than one occasion for a single bearing. It is very costly to repair these defects at approximately $500 per wheel, and is an obvious mechanical and safety hazard. Twice i have been stranded on the highway with a child in the car because the wheel has almost came off. Consumers should not have to repair…
ODI 10220196
Automatic Transmission · Equipment
2002 ford explorer xls, with 86,000 miles. O/d light began blinking. 4 days later complete transmission failure. Car towed to tranny mechanic. Entire transmission needs to be replaced. *tr
ODI 10219034
Automatic Transmission · Equipment · Suspension · Wheels
Transmission shifted hard into 2nd gear from day one, took it to dealer and they said it was normal, whining in rear end also said normal. Had to replace 2 wheel bearings, 2 more bad now, replaced wheel hub, now transmission will not shift. *tr
ODI 10226355
Automatic Transmission · Equipment
I am very concerned at all of the transmissions complaints that the nhtsa has had on the ford 2002 explorer and nothing is being done about this. I have sent in 1 of many complaints because of course i am one of the unlucky citizens of the u.s. Who believed that the ford explorer was a very dependable vehicle. Hello is it going to take someone actually getting killed for this vehicle to be recalled for the…
ODI 10238852