2002 Ford Explorer Equipment Problems
- 39
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 39 stored complaint records:
- 1 indicate a crash
- 1 indicate injury
- 1 indicate fire
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 10 |
| 1–30k mi | 5 |
| 100–150k mi | 4 |
| 30–60k mi | 4 |
| 150–400k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Door · Equipment · Equipment Adaptive/Mobility
2002 ford explorer lift gate clip on applicator is and has been splitting from top to bottom every time some one closed the lift gate i saw this on many other ford explorers and it cost {us -s 300 dollars to install a new one at the dealers shops to repair. Some thing need to be done ford manufacture need to reimburse to fix this problems now and in the future i cannot afford to fix my explorer so i am waiting to…
ODI 10254150
Electrical · Equipment · Switch
The key ignition switch keeps on getting ground and had to disconnect the battery to pull the key out of the ignition switch. This will be the third time i have to replace the switch. *ak
ODI 10190718
Equipment · Hinge And Attachments · Recreational Vehicle/Trailer
2002 ford explorer xlt rear window lift panel cracked (dealer replaced once due to small stress fractures was the explanation given me) replacement panel cracked within 6 months, same place as first crack, but extending all the way through panel. Dealer and ford motor company contacted and refused to replace. This posses a danger if the panel flies off during vehicle operation. I have seen many other fords with the…
ODI 10222069
Antilock/Traction Control/Electronic Limited Slip · Automatic Transmission · Electrical System · Engine And Engine Cooling · Equipment · Fuel System, Gasoline · Tires
On or about november 3, 2005, i purchased a break model used ford explorer xlt 2002 from norm reeves honda car dealer in cerritos, ca. The car had 78,000 miles on it at the time of purchase. I signed the papers and took the possession of the car. It has not been more than 2 months that the car started giving me trouble on the pick up of the speed, transmission, gear adjustment, over use of the gas, difficult high…
ODI 10159520
Automatic Transmission · Equipment
I have had my transmission in my 2002 ford explorer rebuilt by a local ford dealership at 53,000 miles and a ford re-manufactured transmission installed at this dealership at 69,000. This local dealership has replaced the transfer case twice, drive axle, and universal joints between 69,000 and 74,000 to correct an ongoing reported shifting problem with the transmission. My transmission failed at 109,000, again, much…
ODI 10132689
Automatic Transmission · Equipment · Hinge And Attachments
Vehicle started to hesitate when shifting, whining noise from rear end as well. Over drive light on, then finally vehicle stopped engaging gears. 2002 explorer has been sitting in driveway for one year due to transmission failure. Ford not willing to fix the problem. Vehicle has 58000 miles. Prior to this incident rear hatch window blew out two times with the second time glass blew off so violently it damaged paint…
ODI 10162517
Equipment · Hinge And Attachments
I own a 2002 ford explorer xls bought new from the dealership. There was a recall issued in october 2004 for the rear lift glass hinge (04s20). I have been waiting over 2 months for parts to be available. It was finally repaired on 1/6/05 at keating ford dealership. Today 1/9/05 my wife had driven to the gym and was called to the front desk. Crackling had been heard by fellow gym members prior to the rear glass…
ODI 10106019
Equipment · Latch
October 2001, i purchased a new 2002 ford explorer from don reid ford maitland, florida. I experienced one problem after the other with my windows and doors. First, the back half door came open and refused to close. The dealer repaired it. Next, the replacement refused to work; the dealer ordered the part and repaired it. Next, the entire back window, crashed to the ground. I placed the dragging part in the back of…
Crash reported · 1 injury
ODI 10088660
Automatic Transmission · Equipment · Seat Heater/Cooler · Unknown Or Other
My ford explorer transmission it was at 36000 miles, my car was tuned and serviced as shudule, and it cost a total of $1700.00 to fix. Which the car is only 2 year old. The air condition stop working in december of 2003 and at the time my car was barely 1 year old thier has been many other concern with my explorer that i am making $500.00 payment on. I belived i have purchase a defected car. *ak
ODI 10102482
12v/24v/48v Battery · Cooling System · Electrical System · Equipment
The automatic gear shift broke. Could not change gears. Electric windows stopped working both driver and passenger. Air conditioner broke - air conditioner clutch make rubbing noise when engaged.
ODI 10066017
Equipment · Seal
The rear axle seals at the gear case have failed twice causing axle fluid to leak. The dealer has replaced each time saying that "ford has an issue" with these seals but they do not have a lasting repair. Not all 2002 ford explorers have this problem. *jb
ODI 10055027
Equipment
Vehicle runs at idle for approximately 20 with ac on either auto or recycled air. The external temperature starts to count down to 50 degrees and stays there until vehicle is traveling again. This causes the auto temp to adjust.
ODI 10030407
Equipment · Power Train · Visibility
Within four months from date of purchase my 2002 ford explorer xlt 4wd start having problems. They are: 1. Vibration inside including physical movement inside when driving with rear window crack over 30 mph. The faster you drive the grater the vibration. I took the explorer to several dealers, they inform me that this is normal and it's refer to as helicopter effect. 2. The digital keypad stop working. 2. The keys…
ODI 10245163
Equipment
The smell of mold is coming out of the a/c. All the dealership did was deodorize the vents. The musty odor persists. I have read that others have the same problem with their 2002 ford explorers. *la
ODI 10042927