2002 Ford Explorer Air Bags Problems
- 93
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 93 stored complaint records:
- 33 indicate a crash
- 25 indicate injury
- 3 indicate fire
- 2 indicate a death
What owners report
- police report · 13 records
- airbag light · 13 records
- report filed · 11 records
- seat belt · 9 records
- passenger side · 7 records
- light came · 7 records
Mileage in stored records
| Band | Records |
|---|---|
| 150–400k mi | 22 |
| 60–100k mi | 19 |
| 30–60k mi | 9 |
| 1–30k mi | 8 |
| 100–150k mi | 7 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
I was driving on a city street and got into a accident. Totaled my vehicle and my air bags did not deploy
Crash reported · 1 injury
ODI 11246284
Air Bags
Tl* the contact complained about a fatal crash which involved a 2002 ford explorer and stated that the air bags failed to deploy. The contact stated that the victim's vehicle was found three hours after the crash and the vehicle had flipped upside down. The victim was found, wearing the seatbelt but no air bags had deployed. A police report was filed (case number: 19-11405). The contact stated that the city observed…
Crash reported · 1 death
ODI 11221054
Air Bags
On january 21, 2019 i was hit head-on by a driver who fell asleep at the wheel. Totalled my 2002 ford explorer! My airbags did not deploy during the accident! I was going approximately 35 mph and the other driver was driving approximately 40 mph on a city street.
Crash reported · 3 injuries
ODI 11195257
Air Bags
Tl* the contact owns a 2002 ford explorer. While driving 24 mph, a vehicle on the opposite side of the road crashed into the driver's door of the contact's vehicle. The air bags did not deploy. The contact sustained lower and upper back injuries, which required medical attention. The fire department arrived and had to pry the driver's door off the vehicle after the crash. A police report was filed. The vehicle was…
Crash reported · 1 injury
ODI 11169996
Air Bags
Tl* the contact owns a 2002 ford explorer. While driving approximately 60 mph, the vehicle crashed into a median, spun around, and landed in a ravine. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was towed to garners towing in miami, ok. The manufacturer was not notified of the issue. The approximate failure mileage was 215,000.
Crash reported
ODI 11005844
Air Bags
Takata recall i only want to know whether a recall was issued.
ODI 10971703
Air Bags · Seat Belts · Service Brakes
The abs dash light comes on when you start the vehicle and stays on . The airbag light blinks 33 then stays on. There was a short in the trailer brake and alarm which caused the entire car to shut down would not start until battery cables were removed for a few minutes then vehical started but every time you close a door or any vibration the alarm goes off.
ODI 10953947
Air Bags
Tl* the contact owns a 2002 ford explorer. The contact stated that while the driver was driving at 40 mph, both driver and passenger side air bags deployed without impact. As a result, the vehicle failed to start. The driver sustained left arm injuries and the passenger sustained neck injuries but did not require medical attention. A police report was not filed. The vehicle was pushed by another vehicle to the…
2 injuries
ODI 10916807
Air Bags
Drivers side curtain air bag inadvertently deployed while vehicle was in park after the driver had exited the vehicle. The airbag deployed and stuck a child which was seated in the rear seat behind the driver.
ODI 10881836
Air Bags
On may 31st 2016,i was involve in an automobile accident and at which time my airbag did not deploy..after further evaluation it was determine that my clock spring was bad..my insurance estimator/or adjuster stated that the cause of the malfunction was not a result from the accident..then i was told to contact the nhtsa to see if my vehicle was under a recall for this incident ....my vehicle was in motion on a…
Crash reported
ODI 10888455
Air Bags
On may 6, 2016 i was driving on interstate 5 between 55-60 mph in the middle lane of heavy traffic when suddenly there was an explosion inside my car. The right/left side airbags deployed without any warning. I was able to get to the shoulder and call aaa. I was towed to the landmark ford service center.
ODI 10871375
Air Bags
Both side air bags deployed driving on interstate at 55 mph with no apparent cause. The car was not involved in an accident and there was no other damage to the vehicle.the front air bags did not deploy. I was able to get to the shoulder of the freeway and called roadside assistance to have the care towed. The explosion was quite traumatic and it took me several seconds to realize just what had happened.
ODI 10863754
Air Bags · Electrical System
Two weeks ago for no reason my air bags deployed while i was driving. I contacted ford and couldn't get any help from them at all. I was leaving work in virginia.
ODI 10838854
Air Bags · Power Train · Suspension
Air bag wiring harness to short : every time you move the seat the air bag light would come on $683.00 repair service technical service bulletin from ford no compensation for repairs miles 22,000. Front wheel bearing failure left and right 60,000 miles. Rear spring failure 75000 miles front spring failure 75000 miles. Fuel tank registers 1/4 tank when tank is empty 45000 miles transmission cellinoid failure 28000…
ODI 10811045
Air Bags · Vehicle Speed Control
Tl* the contact owns a 2002 ford explorer. While pulling into a parking space at a very low rate of speed, the vehicle suddenly experienced unintended acceleration, surged forward, and crashed into a building. During the crash, the front end of the vehicle sustained significant damage; however, the air bags did not deploy. The driver suffered injuries to the left arm and hip, head, and neck. Medical attention was…
Crash reported · 1 injury
ODI 10808207
Air Bags
The air bag light came on blinking for no reason and want go off! Help please
ODI 10780612
Air Bags · Power Train
I financed this vehicle thru 123 auto in homosassa fl citrus county and it has a airbag that is no good and no horn and the transmission was bad the day i bought it and they will not fix so i am currently paying to get it fixed i was told to make a complaint with this office to see if you can help me get something done because it is not right
ODI 10780744
Air Bags
Around 1015am on saturday july 25, 2015, i was in the process of attaching my boat trailer to the hitch. After opening my drivers door several times, checking on the hitch position, i put my vehicle in park, got out, shut the door, and then heard a loud sound that sounded like a gunshot. I turned around and saw that my drivers side curtain airbags had deployed for no reason at all. The left rear seat airbag also…
ODI 10743483
Air Bags · Vehicle Speed Control
Tl* the contact owns a 2002 ford explorer. The contact stated that while traveling less than 5 mph, the vehicle's throttle became stuck without warning which caused the vehicle to accelerate to a speed above 40 mph. The vehicle crashed thru a fence and into the rear of a motor home causing the front driver's side tire to fracture. The air bags did not deploy. The contact was not included in nhtsa campaign number:…
Crash reported · 1 injury
ODI 10735979
Air Bags
Rear ended semi that suddenly stopped in front of me. Driver's air bag did not deploy but passenger air bag did . No passenger in car. Basically driver air bag did not deploy when it should. Ford should pay! Is there any class action law suit for this? First accident with the vehicle. Owned since 2003! *tr
Crash reported
ODI 10692763
Air Bags
While driving on paved highway(clear, dry day) a hissing sound was coming from the steering column. After making a left turn onto another paved highway, the hissing noise increased, then was followed immediately by the spontaneous deployment of the driver's side air bag, prior to any impact. The obstruction of the deployed airbag created a compromised or visionary impairment from my windshield's field of view,…
Crash reported · Fire reported · 1 injury
ODI 10726708
Air Bags
There was no malfunction. I have a ford explorer 2002. I want to know if the front drivers side and front passenger side airbags will work properly. I have searched this database but cannot find anything that is applicable. We (wife and myself) have only this vehicle and w we want to know if it is safe to drive. Please help. *tr
ODI 10680965
Air Bags · Service Brakes · Steering · Vehicle Speed Control
Tl* the contact owns a 2002 ford explorer. The contact stated that while in reverse, the vehicle accelerated independently. Additionally, the brake pedal was depressed but failed to respond and the steering wheel seized. As a result, the vehicle crashed into trees then went forward independently crashing into shrubs, a fence, and a building. In addition, the air bags failed to deploy and smoke started to emit from…
Crash reported · Fire reported · 1 injury
ODI 10664567
Air Bags
Tl* the contact owned a 2002 ford explorer. While driving at an unknown speed, another vehicle rear ended the contact's vehicle. The driver side air bag failed to deploy. A police report was filed. The contact sustained unknown minor injuries and the front passenger sustained chest and eyes injuries. Neither set of injuries required medical attention. The vehicle was destroyed. The manufacturer was not made aware of…
Crash reported · 2 injuries
ODI 10690152
Air Bags · Equipment Adaptive/Mobility
I was in a accident on august 21, 2014. Two or more deer's ran out in front of my 2002 ford explorer and i ran off the road hitting a pole. It crushed the whole front end and my airbag never deployed. My truck is a total loss and i did have on my seat belt but the airbag should of deployed. *tr
Crash reported
ODI 10631431