1. Ford Explorer
  2. Problems
  3. 2002
  4. Rear

2002 Ford Explorer Rear Problems

192
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 192 stored complaint records:

  • 1 indicate a crash
  • 0 indicate injury
  • 0 indicate fire

What owners report

  • rear coil · 58 records
  • coil springs · 42 records
  • both rear · 34 records
  • coil spring · 34 records
  • rear springs · 24 records
  • springs broken · 18 records

Mileage in stored records

BandRecords
60–100k mi108
30–60k mi28
100–150k mi25
150–400k mi5
1–30k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • May 25, 2005 · 40,000 miles

    Rear

    In april of 2005 my 2002 explorer with just over 40,000 miles started making grinding noise in the right rear. Took it to a mechanic and then to the ford dealership, both said the right rear wheel bearing needed to be replaced, had it replaced on 5/11/05. Within 2 weeks, the left rear wheel bearing also started making a grinding noise, had it replaced on 5/25/05. Called ford customer care who said they could do…

    ODI 10170738

  • May 11, 2005 · 40,000 miles

    Rear

    In april of 2005 my 2002 explorer with just over 40,000 miles started making grinding noise in the right rear. Took it to a mechanic and then to the ford dealership, both said the right rear wheel bearing needed to be replaced, had it replaced on 5/11/05. Within 2 weeks, the left rear wheel bearing also started making a grinding noise, had it replaced on 5/25/05. Called ford customer care who said they could do…

    ODI 10170736

  • January 4, 2005

    Rear

    After several months of hearing a "whooshing" tire sounds from the back of the 02 ford expl xlt, and dealers telling us that nothing was wrong, took vehicle to a local service center and had to have rear suspension/axles replaced (4/04) and also had to replace the 2 back tires because of the damage. Now, 1/05, same noise is present and wear on back tires, we are now being told that the back suspension/axles are bad…

    ODI 10105728

  • January 1, 2005 · 50,000 miles

    Rear

    Rear springs are cracked and my mechanic and friends said its a common problem among 2002 explorers. Also saw many complaints and photo's of the same problem online. *tr

    ODI 10401532

  • December 21, 2004 · 43,280 miles

    Rear

    Rear bearing failure of 2002 ford explorer. Took vehicle to dealer because of rear end noise and was told the bearing was about to explode and could have lost an axle. *ak

    ODI 10104215

  • November 1, 2004 · 52,000 miles

    Rear

    Bought the car in july 2004 at around 50,000 miles. Heard a loud noise coming from rear of the truck. Currently, the noise has proceeded to the front. I have not replaced anything because i really don't know what i am going to have to change. I was wondering if there is going to be a recall on this truck. *ak

    ODI 10118632

  • February 17, 2004

    Rear

    When driving 30 mph vehicle vibrated in the rear. Also, consumer heard a knocking noise coming from the rear. Consumer took the vehicle to the dealership for inspection, and mechanic was unable to duplicate the problem. *ak

    ODI 10066789

  • September 1, 2003 · 83,000 miles

    Rear

    Humming/whinning sound coming from rear-end especially when accelerating. Brought in to dealership 3 times, repaired 2 times while under warranty. Rear-end completely changed 2nd time. Making the whinning sound again now even louder, drowns out radio. Not under warranty anymore but obviously a manufacturer defect with the 2002 model, considering all the complaints with the exact problem i have read upon research.…

    ODI 10177272

  • August 2, 2003 · 62,754 miles

    Rear · Spindle

    While driving (65 mph) on i 95 through richmond virginia, at 12:30 after midnight, my 2002 ford explorer (62,000 miles) developed a vibration. I made it to the ford dealer and left it for repairs. The rear end bearing, axle shaft, cv joint failed. Four (4) days later i was on the road. It was a very frightening experience. Ford would not accept responsibility. There is no maintenance on the rear axle bearings. This…

    ODI 10037043

  • June 18, 2003

    Automatic Transmission · Hatchback/Liftgate · Rear

    Dt: the contact owns a 2002 ford explorer xlt. The contact has been having a problem with the rear end. The rear end made an extremely loud roaring sound. Took the vehicle the vehicle to three different repair shops. One said it was the tires, and the other two maintained that it was an expensive rear end problem. She talked to other people with this same type of vehicle and they all had this problem. Also, had a…

    ODI 10133380

  • March 26, 2003

    Rear

    A thumping noise could be heard from the rear of the vehicle while driving. *nlm *ts

    ODI 10012530

  • December 29, 2002 · 78,000 miles

    Rear

    2002 ford explorer xlt. When having brakes replaced mechanic informed me both rear springs were broken. In checking web this appears to be a common problem with various ford products. Approx. Mileage 78,000. Mechanic said the springs can break apart while driving, causing a blowout. Again, if this is a known, common problem with fords, why hasn't there been any recall regarding this? Luckily no accident/incident…

    ODI 10253029

  • July 27, 2002

    Axle Shaft · Rear

    Vibration and drone/roar sound at speeds of 64mph and greater. 4 attempts made to repair, problem still exists. Rear end assembly replaced as well as two axle shafts and drive shaft reindexed. *ak

    ODI 10025624

  • June 30, 2002 · 93,200 miles

    Rear

    Left rear spring broken approximately 3" from top of spring. Spring protective coating only 20% remaining and essentially non functional. Extremely heavy rust in this region of spring. *tr

    ODI 10233318

  • May 10, 2002 · 41,000 miles

    Rear

    Rear coil springs failed on 2002 ford explorer. Vehicle only has 4,100 miles on it. This was found while oil was being changed at the dealer. It appears this is a very common problem with this vehicle. Ford need to be held accountable with this many vehicles having the same problem. Now i'm facing a 500.00 repair bill. *tr

    ODI 10276310

  • Rear

    While driving 45 mph the right rear wheel locked up. The dealer was notified and said the wheel bearing seized. *nlm

    ODI 10019364

  • Rear

    While driving vehicle is making a loud noise in the rear due to suspension problems. Dealer contacted. Please add vin. *ak

    ODI 8009311