FordExplorer2002
  1. Ford Explorer
  2. Problems
  3. 2002
  4. Steering

2002 Ford Explorer Steering Problems

108
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 108 stored complaint records:

  • 7 indicate a crash
  • 2 indicate injury
  • 2 indicate fire

What owners report

  • steering column · 65 records
  • gear shift · 43 records
  • shift lever · 19 records
  • shift broke · 17 records
  • gear shifter · 14 records
  • lever broke · 12 records

Mileage in stored records

BandRecords
60–100k mi39
100–150k mi28
150–400k mi13
30–60k mi7
1–30k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • June 1, 2002

    Steering

    Im complained that the steering was too sensitive. I swerved to avoid a tire in the road and lost control of the vehicel. Took car to dealed who found no problem. Days later i received a call from the dealer that they had a factory rep coming to test my car. (why if there is nothing wrong) the factory man said he road tested the car and put it on a lift. He found no problem that is the way a short wheel base should…

    ODI 766090

  • May 7, 2002

    Steering

    While traveling at 25 mph steering became impossible to turn in any direction. Took to dealer, and they stated this was a known problem with a defective seal. Consumer feels consumers lifes were put into danger because of a known problem. Please provide any further information.*ak

    ODI 8009726

  • April 14, 2002

    Steering

    Went to shift vehicle to drive from park position, shift lever went down without shifting vehicle into gear., upon inspection the bottom of the case where the shift lever is held by a pin had broken off, the only way to repair this situation is to change the entire steering column according to two (2) ford dealers i visited. Upon searching this problem on the internet, i find it amazing of how many other people have…

    ODI 10266668

  • February 17, 2002

    Steering

    Ice and slush enter the door panels from under the vehicle causing, doors to freeze shut. *ak

    Crash reported · Fire reported

    ODI 759265

  • February 12, 2002

    Air Bags · Antilock · Steering · Vehicle Speed Control

    While pulling into parking space (right) in parking garage my explorer experienced a sudden accleration-at full throttle (snapping the steering wheel to the right) (extremely loud revving, whining and another sound like a bad belt screech all at the same time) before the crash. No brakes (pedal went to the floor). Crashed into steel i-beam bending it and cracking concrete pillars. No airbag on impact.

    Crash reported

    ODI 10005808

  • January 15, 2002

    Steering

    When driving steering will lock up for about 5 to 7 seconds. This happens intermittently. Dealer contacted. Please add vin. *ak

    ODI 8005309

  • September 21, 2001

    Front · Gasoline · Steering

    While driving, consumer would hear popping noises coming from left front end. Dealer checked and repaired steering column shaft. Problem not resolved. Took back to dealer and steering column assembly was replaced. However, problem was not resolved. Took vehicle back again and left front wheel hub assembly was replaced. Nothing solved the problem. Mechanic could not resolve it. Manufacturer is working on solution.*ak…

    ODI 6900711

  • Front · Rack And Pinion · Steering

    The owner states the truck veers side to side not keeping a straight direction. Truck has been in the shop (8) times for problems with the front end or steering. The parts were replaced from the steering to a complete rack and pinion with defect not corrected. An engineer from ford has also inspected the truck and has determined that there is no problem. The dealership is insisting that the owner come pick the truck…

    ODI 8021422