2002 Ford Explorer Automatic Transmission Problems
- 886
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 886 stored complaint records:
- 16 indicate a crash
- 7 indicate injury
- 2 indicate fire
What owners report
- Torque Converter · 2 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 328 |
| 100–150k mi | 203 |
| 30–60k mi | 158 |
| 1–30k mi | 58 |
| 150–400k mi | 28 |
Complaint records
Owner-submitted complaint content, presented as stored.
Automatic Transmission · Equipment · Seat Heater/Cooler · Unknown Or Other
My ford explorer transmission it was at 36000 miles, my car was tuned and serviced as shudule, and it cost a total of $1700.00 to fix. Which the car is only 2 year old. The air condition stop working in december of 2003 and at the time my car was barely 1 year old thier has been many other concern with my explorer that i am making $500.00 payment on. I belived i have purchase a defected car. *ak
ODI 10102482
Automatic Transmission
I have a 2002 ford explorer xlt that has 68000 miles on it. Since we have had it the transmission has done nothing but shift hard and _x001c_washboard_x001d_ from 2nd to 3rd and 3rd to overdrive. This vehicle was taken in 2 times, and both times we were told that it was _x001c_normal_x001d_. I have had issue going up hill in mine because of the shifting, afraid to pass because i am not sure if the vehicle will…
ODI 10080413
Automatic Transmission · Driveshaft
Leased new '02 explorer in mar 02. Have had a warped driveshaft replaced, clunking noise in rear end area was "normal', and now at 65k miles have to replace entire transmission. Fmc of course claims no responsibility- vehicle isn't under warranty and i should take it up with dealer. Dealer says 3000 dollars to fix. Also had the stalling at highway speeds with speedometer reading between 5 and 95 mph approximately 1…
ODI 10088218
Automatic Transmission
Tl*the contact owns a 2002 ford explorer. While driving approximately 25 mph on normal road conditions, the engine rpm's increased excessively high. There was a no power response when pressure was applied to the accelerator pedal. The transmission failed without warning. The vehicle was towed to an authorized dealer for inspection. The transmission was replaced. In addition, on a separate occasion the identical…
ODI 10299622
Automatic Transmission
I am the owner of 2002 ford explorer xlt. I placed the vehicle in park and exited the vehicle, i took items out of the back hatch and left the vehicle area. Within a 5 to 10 minute period of time, the vehicle's transmission slipped out of park and began rolling, the vehicle rolled down an embankment, flipped over on it's roof then landed on another vehicle parked down in the yard. *ak the vehicle has been determined…
Crash reported
ODI 10074953
Automatic Transmission
The transmission started slipping and shifting rough between gears. Had it overhauled at 38,000 miles. Same problems now occurring at 120,000. *tr
ODI 10218417
Automatic Transmission
Dealership replaced the automatic transmission at 39,500 miles. Dealer and consumer split the expenses. *ak
ODI 10073893
Automatic Transmission
The transmission malfunctioned. As a result, when applying the accelerator pedal the vehicle revved and rolled into a busy intersection. Please provide additional information. *jb
ODI 10074203
Automatic Transmission
I bought this vehicle with 34,000 miles on it in 2003 and still have it. Before the factory warranty was up at 36,000 miles and had an issue with the transmission and took it in to the dealership. They said there was a problem with the trans and that they would fix it. Within a year later i had the same problem and took it back to the same dealer and they first said they couldn't find anything wrong with it. I…
ODI 10223103
Automatic Transmission
I have a 2002 explorer with around 67,xxx miles. The problem first started out with a loud "pop" sound when engaging in reverse. Then while driving my overdrive off light started flashing like crazy and not wanting to shift. Have gotten several estimates on fixing this problem and we are looking at about $1,500-2,000 to get this all taken care of. After reading that this is a repeat complaint from several other…
ODI 10088627
Automatic Transmission
Windshield, water leaking from the front windshield on my 02 ford explorer xlt, besides that having problems shifting gears, some times gears get stuck in between park and reverse. Sometimes i hear a loud popping sound when gears finally go into reverse....have had both problems checked and repaired, but gears continue to stick. *tr
ODI 10245269
Automatic Transmission
While driving at any speed transmission jerked when it engaged from park to reverse , and vehicle won't move. Dealer inspected vehicleseveral times, and could not duplicate or correct the problem. *ak
ODI 10063275
Automatic Transmission
O/dlight flashing on pa pike, was told by selling dealer to stop driving. Took to a ford dealer an hour from my home . Had to rent a car for a week and spent $700 to fix tranny. 3 months later 4 hours from home happened again. Lost a week work while it transmission was torn down again, still under 12,000 warranty from march. Since then o/d light has flashed 4 diferent times, ford dealer couldn't find anything wrong.…
ODI 10116379
Automatic Transmission
Auto-transmission started out with delayed engagement in to reverse and hard shifts 25-30 mph. Started to slip out of drive with no power to the wheels. This happen several times, once when pulling out across traffic and could have caused an accident. Repairs are estimated to exceed $2500.
ODI 10056187
Automatic Transmission
While driving and without warning transmission failed, causing the vehicle to pull off the highway. Driver had the vehicle towed to the dealer. *ak
ODI 10055460
Automatic Transmission
Power train...transmission needs to be replaced....transfer case was replaced before warranty ran out...have 40,000 miles on truck. Was told it would cost $3350 to fix, i asked for help from my salesman and ford knocked off $1700.00 leaving me to pay $1650.00. I had no warning signs until the speedometer stated 30 miles per hour while the i was going 5 miles per hour. Then the high pitched whining noise started. The…
ODI 10054448
Automatic Transmission · Catalytic Convertor
Vehicle stalls after driving 20 miles or above on freeway. When on exit ramp,engine light turns on and the engine shuts off. I have to put it in park and start engine again. The vehicle also accelerates when stopped at light, while foot is on brake. The engine stalls to change into faster speed. *ak
ODI 10058923
Automatic Transmission
While driving during heavy snow transmission module was not working. There was no dashboard indication of 4x4 failure. Dealer replaced the module sensor. *ak *mr
ODI 10053467
Automatic Transmission
When driving at any speed 4-wheel drive changed from high to low without warning. *ak the transmission made grinding noises when in reverse and slips when pulling off. *sc
ODI 10057486
Automatic Transmission
02 explorer xlt, around 28000 miles start having problem with overdrive going out. While driving, overdrive light start blinking and overdrive not engages. Had one repair, took over 10 days to fix. It's been two weeks since i got my car back and driving home from work yesterday same thing happens again. I'm taking the car back for repair again but not sure they know what they are doing. If there other similar…
ODI 10054720
Automatic Transmission
I have a 2002 explorer purchased brand new in 2001. Have advised dealer once that vehicle makes hard shifts and that it has a vibration when stopped, they advised this was normal. Vehicle is now in shop due to transmission slipping. Whines between 2nd and 3rd gear at about 25 mph, then slams into gear. Overdrive off light kept flashing. Dealer shop says it will probably need "major surgery". Vehicle has 44,000…
ODI 10051005
Automatic Transmission
The explorer has done about 21,000 miles in 2 and 1/2 years. About 2 months ago, it started having big clunks in the transmission when cold and even a grinding sound. Seemed to be when vehicle was being turned in either direction at low speed. The dealer replicated the problem and ordered and installed a "new clutch" in the transfer case -there was some kind of "fluid leakage." problem is now worse, was replicated…
ODI 10047259
Automatic Transmission
My truck worked fine for the first 18000 miles i have had it and now it has almost 45000 miles on it. When the truck tries to change gears from second to third the transmission makes a clunk noise and then the rest of the time it changes gears fine. The noise just happens between second to third gear.*jb
ODI 10109831
Air Bags · Automatic Transmission · Differential Unit · Parking Brake · Seat Belts
Problems with the transmission, rear axle and seatbelts. (nar) *mr transmission problem was found out to be a problem in the rear differential. Vehicle was serviced also for parking brake not locking in position. Also, consumer encountered a problem with right rear hatch guide for door pin coming apart, and trim on driver's seat bottom was coming loose. In addition, air bag light on dash kept coming on and stayed…
ODI 10073401
Automatic Transmission · Engine
Transmission failure in a 2002 ford explorer, timing chain guide failure (4.0l previous ford recall) ford replaced trans. Now that trans is failing. Replaced timing chain and gear set. *nm
ODI 10100472