2002 Ford Explorer Structure Problems
- 38
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 38 stored complaint records:
- 1 indicate a crash
- 5 indicate injury
- 0 indicate fire
- 1 indicate a death
What owners report
- rear window · 13 records
- lift gate · 7 records
- back window · 7 records
- rear lift · 5 records
- crack rear · 4 records
- liftgate hinge · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 13 |
| 100–150k mi | 7 |
| 30–60k mi | 4 |
| 1–30k mi | 2 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Glass, Side/Rear · Structure
The rear windows was recalled and the repair was performed. Now the back window failed as i am told by the ford dealer has cracked. After some searching i see this is pretty common after the repair. Http://www.carcomplaints.com/ford/explorer/2002/windows_windshield/rear_lift_gate_window_exploded.shtml *tr
ODI 10216275
Automatic Transmission · Structure
The body panel below the back window is cracked for no reason when i took my truck into a ford dealer they said that is normal and ford knew about the problem and there isn't anything they could due. So i called the ford service number in my ford handbook and the manager confirmed they knew about the problem but its not a recall out because its not a major problem and if i wanted it fixed i would have to pay. So i…
ODI 10220711
Structure
I have a 2002 ford explorer. The hatch below the window is cracked in three places..... And looks like it is not going to last much longer. I have noticed this on many of the same makes and some in the same year and new years. I am very concerned and think that this issued needs to be resolved and recalled asap. I would like to know what other steps i might take to help me resolve this issue. I am embarrassed of it…
ODI 10257497
Air Conditioner · Frontal · Service Brakes, Electric · Structure
Paint is blistering and chipping on the hood and fender of my 2002 explorer. Abs light comes on and airbag light stays on. *tr
ODI 10233248
Structure
Crack in the plastic panel under the rear glass. 02 ford explorer. Went to pick up kids from mothers house, and walked around truck, and saw it. Cracked all the way from the bottom to the top, in an upside down fashion. All the way through from top to bottom. Lots of other complaints on the internet, and around town with the same problem. Afraid it is also a rear glass problem, as the rear glass is attached to the…
ODI 10181372
Structure
The fiberglass panel on the back hatch of my 2002 ford explorer has cracked from the glass straight down apparently due to cold weather. I called the dealer and was told that for some reason this had happened a lot this winter. I was told to bring it in to be looked at by the service manager and that it would probably be taken care of or at least a 50/50 split. When i took it in the manager told me because of the…
ODI 10183652
Structure
Cracking in panel below rear window of my 2002 ford explorer. I fear the nature of the crack has increased the possibility for the rear window to fall out during driving. Crack has just appeared due to no consequence or misuse. This apparently is becoming a common problem for this vehicle. *nm
ODI 10160460
Structure
Ford explorer 2002 rear panel cracked, and i traveled around the country and i saw several cars with the same problem. I visited too many websites and there's more people complaining on that issue. The back door panel is cracked and getting worse everyday, and someday the glass is going to explode. *tr
ODI 10357288
Structure
2002 ford explorer safety bar to the tail gate cracked. *mr the safety bar cracked and caused the back window to flex. The consumer suggested that this same problem may occur on his 2003 model as well. *sc *jb
ODI 10127933
Structure · Tires
2 of my cousins were involved in a ford explorer tire blow out outside of raleigh nc on august 16th. Amal muaraka, a pediatric surgeon was killed instantly and summeet murarka was placed in icu as the non-bridgestone tire blew out on the ford explorer and the vehicle flipped 5 times when the tire blew out. What will it take for the government to act on ford's malicious deceit. Ford's history is plagued with serious…
Crash reported · 1 injury · 1 death
ODI 10036651
Structure
When driving my 2002 explorer, the cabin has a pounding sound when driving over any uneven surface, just like a booming stereo. It doesn't evevn have to be a large bump or bumps. After about 5 minutes of this noise, i end up getting a headache. This has never happened before in any other vehicle. I can attach a letter i sent to ford with no reply. *ak
1 injury
ODI 10037523
Structure · Visibility
This is an accident waiting o happen. My panel below the rear window in 2002 explorer may soon fly and hit another car on the freeway and cause a big accident. This is a problem from hundreds of other ford explorers. A recall should be made before major accidents happen because of this problem. *tr
ODI 10324714
Structure
Part that holds the back window in the ford explorer has developed a crack. ***no answer required***.*mr
ODI 10128080