2003 Ford Explorer Glass, Side/Rear Problems
- 21
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 21 stored complaint records:
- 0 indicate a crash
- 1 indicate injury
- 0 indicate fire
What owners report
- rear window · 13 records
- failure mileage · 6 records
- rear hatch · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 7 |
| 30–60k mi | 4 |
| 60–100k mi | 2 |
| 100–150k mi | 2 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Glass, Side/Rear · Hinge And Attachments
Tl* the contact owns a 2003 ford explorer. When attempting to close the rear window, the contact noticed that the rear liftgate window hinges were cracking and were tilted on one side. The contact, a certified master technician, stated that the window needed to be replaced. The contact called fort mill ford at [redacted] (located at [redacted], fort mill, sc 29708) and was informed that the vin was not included in…
ODI 11101848
Glass, Side/Rear
Tl* the contact owns a 2003 ford explorer. The contact stated that the glass and the window on the rear liftgate panel cracked. The contact stated that the dealer replaced it three times, but the failure occurred because the material was not made to expand or contract based on the weather. The failure mileage was unavailable.
ODI 10717309
Glass, Side/Rear
While the vehicle was parked in front of my house, the rear window exploded and i have a cctv video showing it was not smashed out. After reading that there had been a previous recall issued in 2004, i contacted ford to inquire about the recall status. They informed me that the previous owner of the vehicle had already brought it in for this recall. After the recall repairs to prevent the rear window explosion, it…
ODI 10671095
Glass, Side/Rear · Hatchback/Liftgate · Unknown Or Other
When closing the glass tailgate the right hinge that attaches the glass to the tailgate broke causing the glass to detach from the car and fall hitting me in the left arm updated 09/16/14*lj updated 3/18/2015 *js
ODI 10608933
Body · Glass, Side/Rear
Rear window hinges broke for the second time. They were fixed once with recall and are now broke again. Also the back lift gate panel has cracked. *tr
ODI 10466819
Glass, Side/Rear · Hatchback/Liftgate
Tl* the contact owns a 2003 ford explorer. When operating the vehicle, the rear hatch door and the rear hatch window became unsecured and opened due to a crack near the rear window wiper. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The vin was not available. The failure mileage was 40,000.
ODI 10908857
Glass, Side/Rear
Tl* the contact owns a 2003 ford explorer. The rear windshield has developed cracks, which subsequently caused the windshield wipers to fail. She took the vehicle to the dealer for inspection, but they did not perform an inspection. The manufacturer advised her to repair the vehicle, and if her model type was recalled, she could inquire about reimbursement. The vehicle was in the process of being repaired. The…
ODI 10291940
Glass, Side/Rear · Hinge And Attachments · Vehicle Speed Control
Tl*the contact owns a 2003 ford explorer. While driving 55 mph with the cruise control activated, the cruise control failed without warning. The vehicle was taken to a dealer and they stated that the cruise control wiring failed. There is a recall for the vehicle speed control, but his vin was not included. The recall number was unknown. The current mileage was 11,550 and failure mileage was 11,330. Updated…
ODI 10229709
Glass, Side/Rear
Tl* the contact owns a 2003 ford explorer. The contacted stated that the rear window panel was fractured near the bottom. The contact was concerned that the window would fracture from the vehicle and break. The manufacturer was contacted and advised that there were no a recalls. The vehicle was not repaired. The approximate failure mileage was 30,000.
ODI 10381131
Glass, Side/Rear
Tl*-the contact owns a 2003 ford explorer eddie bauer edition. The rear window cracked near the location of the ford emblem. The nhtsa website listed several related complaints. The manufacturer was aware of the defect, and will not authorize the repair. The current and failure mileage were both 49,000.*ak
ODI 10185616
Body · Glass, Side/Rear
Tl* - the contact owns a 2003 ford explorer xls. The contact stated that there was a panel below the rear window that cracked in half vertically. The vehicle was parked in the driveway ,and when he got to the vehicle he found it that way. He had not driven the vehicle that day. The contact was concerned that there were many complaints concerning this problem. Also, the rear window of exploded . The failure and…
ODI 10182432
Glass, Side/Rear
Tl* - the contact owns a 2003 ford explorer eddie bauer edition. The rear window cracked near the location of the ford emblem. The nhtsa website list several related complaints. The manufacturer is aware of the defect and will not authorize the repair. The current mileage was 50,000 and the failure mileage was 49,890. *ak
ODI 10181757
Glass, Side/Rear
Owner was driving on a residential street at approximately 25 mph when without warning the rear glass shattered. Owner contacted the manufacturer and was informed that the vehicle was not included in the recall due to vin. *nm manufacture stated recall only applied to 4 door model, not 2 door model which the consumer owns. *bf *nm
ODI 10113096
Glass, Side/Rear
While driving 35 mph rear window shattered. Dealership was notified, but did not resolve the problem. *ak
ODI 10113409
Glass, Side/Rear
A consumer safety campaign 04520 was received for the rear glass falling out or cracking. Consumer took vehicle for an oil change and the dealer did not have the part for the vehicle. Consumer was concerned that someone will be injured, and he will be liable for the injuries. Manufacturer stated no parts have arrived yet. *ak
ODI 10103491
Glass, Side/Rear
Ford explorer xls. Rear window shattered for unknown reason. The window appears to be under alot of tension.? *jb
ODI 10056270
Glass, Side/Rear
2003 ford explorer sitting in garage. Rear hatch glass exploded as hatch was half way to being closed.*ak
1 injury
ODI 10033008
Glass, Side/Rear · Hatchback/Liftgate
Glass of front windshield leaking, we had it resealed and it is again leaking and the new seal is lifting. The rear liftgate window was leaking and the water was leaking in between the inner and outer panels. When the liftgate is opened one gets an unexpected shower. This too required repairing.*ak dup
ODI 10056479
Engine And Engine Cooling · Glass, Side/Rear
Rear glass opened while driving. Loud whistling noise coming from under dash/engine. No power. Stalls on take off. *ak
ODI 10036681
Glass, Side/Rear
While driving the 2003 ford explorer, the right rear window shattered under normal driving conditions. *nlm
ODI 10023310
Glass, Side/Rear
Consumer stated that rear lift gate glass shattered while vehicle was parked in a "cool" parking lot on a "cool" day. Ts
ODI 8024120