2004 Ford Explorer Cruise Control Problems
- 15
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 15 stored complaint records:
- 1 indicate a crash
- 1 indicate injury
- 3 indicate fire
What owners report
- cruise control · 10 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 5 |
| 60–100k mi | 4 |
| 30–60k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Cruise Control · Service Brakes · Steering
Tl* the contact owns a 2004 ford explorer. While driving 55 mph with the cruise control activated, the vehicle lost power steering and braking, which resulted in a crash. All the warning indicators illuminated. The vehicle was towed to the contact's residence and then towed to an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. A police report was filed. There was one injury…
Crash reported · 1 injury
ODI 10924821
Automatic Transmission · Body · Cruise Control · Electrical System · Hub
Tl* the contact owns a 2004 ford explorer. When he activated the cruise control while driving, it deactivated itself without warning. He had to restart the vehicle to re-set the error code. The failure occurred intermittently, and mostly on the interstate. Also when he would turn on the turn signals, the automatic warning system would make an alarm noise and blink until the turn signal would cut off. The automatic…
ODI 10291050
Cruise Control
Parked car outside garage @ 23:00 hours. Approx. 01:15 am neighbors were banging on our windows to wake us up saying our car and house were on fire. *tr
Fire reported
ODI 10223311
Cruise Control
Tl*the contact owns a 2004 ford explorer. The cruise control switch was disconnected on october 16, 2007 under recall number 05s28. The dealer stated that the part may not be available until march of 2008. The contact felt that this was an unreasonable amount of time for the repair. There had been no failure to date. The current mileage was 74,000.
ODI 10214207
Cruise Control · Engine And Engine Cooling · Gear Position Indication (Prndl) · Radiator Assembly · Structure
Tl*the contact owns a 2004 ford explorer. The contact stated that the vehicle would not start. She depressed the accelerator pedal and the vehicle started and began to vibrate. She then placed the vehicle in reverse and heard a loud clunking noise. She smelled a strong gas odor inside the passenger compartment. The contact looked in her rearview mirror and noticed a large amount of smoke coming from the exhaust…
Fire reported
ODI 10204077
Cruise Control
Tl*the contact owns a 2004 ford explorer. While driving 65 mph with the cruise control engaged, the vehicle shut off completely. The contact was able to pull off the road and restart the vehicle. The vehicle has not been to the dealer. The current mileage was 33,300 and failure mileage was 32,900.
ODI 10198281
Cruise Control
Tl*the contact owns a 2004 ford explorer. While driving 30-40 mph, the engine stalls and the brakes fail without warning. The dealer suggested that the throttle body could be the cause of failure. The contact stated that whenever the coast button is pressed, the engine shuts down completely. The vin was unknown. The current mileage was 82,000 and failure mileage was 81,000.
ODI 10197640
Cruise Control
The vehicle is a 2004 ford explorer. When i set the cruise control at certain speeds it sometimes shuts the engine off. Ford has done nothing to correct the problem. They tell me that they cannot duplicate the problem. I have taken three of their technicians in the car with me and shown them that it shuts the engine off. However, they say they don't know what causes it. Even though this problem has existed since the…
ODI 10190590
12v/24v/48v Battery · Column Shift · Cruise Control · Fuel Gauge System · Fuel Pump · Instrument Cluster/Panel · Seats · Wheels
2004 ford explorer limited-owned suv for 38k been in shop repeatedly-from minor to major things. Suv is a $ 34,000 turd. Currently needing to go back to shop for multiple repairs. The day our warranty expires car is gone. *tr
ODI 10208226
Cruise Control · Engine And Engine Cooling
2004 explorer has stalled several times without any warning. Restarts fine. Seems to be with cruise on and going down hill at speeds between 30 and 40. Has been to dealership 3 times and they say they can't duplicate. Have called ford they say take to dealershp. See several of same complaints on your site. Very dangerous. Has happened numerous times don't know what to put for incident date. *jb
ODI 10149464
Cruise Control
Vehicle was parked in a parking garage and the attendant saw smoke coming from the roof of the vehicle, and it automatically burned while parked. *ak
Fire reported
ODI 10111186
Automatic Transmission · Cruise Control · Mid/Rear Assembly · Recliner
Auto-transmission hesitates when put into reverse then lunges once transmission is engaged. When shifting from reverse to drive there is a loud clunking sound. Automatic transmission shifts hard sometimes while in drive. Ford service said they could not reproduce and found no problem. This began happening at about 15,000 miles. Vehicle now has almost 36,000 miles and problem has gotten much worse. Engine dies when…
ODI 10182792
Cruise Control
When using the cruise control engine stalled. Consumer contacted the dealership and the manufacturer, and was told that they were aware of the defect. However, they were unable to correct the defect. *ak
ODI 10101776
Automatic Transmission · Axle Hubs · Cruise Control · Driveline · Stabilizer Bar · Transfer Case (4-Wheel Drive)
Car has a hard time engaging into gear, when backing up it feels like i've hit another vehicle. The vehicle just jumps in revers.i have almost ran over someone because of a delay in engaging into reverse. In drive it does the same thing. I worry that i am going to hit a car that might be parked in front of me or even a person. Not only that i worry that if i did hit another car i wouldn't know that i did it. The car…
ODI 10100176
Automatic Transmission · Cruise Control · Electrical System · Hatchback/Liftgate · Service Brakes, Hydraulic · Tires
The consumer experienced a problem with the cruise control. The consumer would set the cruise control and then it will shut down by itself. The consumer took the vehicle to the dealer who as of today, was unable to find a defect. *jb the failure resulted in a life threatening situation when the vehicle reached speeds in excess of 100 mph on it's own while hitting the resume button in cruise control. The vehicle had…
ODI 10099155