1. Ford Explorer
  2. Problems
  3. 2004
  4. Frame And Members

2004 Ford Explorer Frame And Members Problems

14
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 14 stored complaint records:

  • 0 indicate a crash
  • 1 indicate injury
  • 0 indicate fire

What owners report

  • rear window · 7 records
  • cross member · 4 records
  • member support · 4 records

Mileage in stored records

BandRecords
60–100k mi5
30–60k mi4
1–30k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • May 12, 2011 · 48,266 miles

    Frame And Members

    My 2004 ford explorer has a crack on the rear window panel by the ford emblem, its been this was for awhile, just thursday night i noticed glass on the ground behind my vehicle then looked up and it was my back window. It shattered, the panel bowed out as if it warped outward and shattered the window. Luckily it had been parked and no one was around when it happened. As a result of this the entire lift gate and rear…

    ODI 10401193

  • March 1, 2011

    Frame And Members

    2004 ford explorer. Consumer states cross member support snapped forcing the vehicle to become inoperable *tgw an inspection revealed the cross-member support was not welded properly during the manufacturing process of the vehicle. (son wrote in on behalf of his father who owns the vehicle) *jb

    ODI 10393273

  • March 1, 2011

    Frame And Members

    2004 ford explorer. Consumer states rear cross member support snapped forcing the vehicle to become inoperable *tgw after further inspection by a ford mechanic and the insurance company, they concluded it was due to a manufacturing defect as the cross member support was not welded properly when the vehicle was built. *jb

    ODI 10387908

  • September 10, 2010 · 89,000 miles

    Frame And Members · Glass, Side/Rear

    Tl*the contact owns a 2004 ford explorer. While examining the vehicle the contact noticed a crack on the panel below the rear window. The vehicle has not been diagnosed and there were no prior warnings. The current and failure mileages were 89000. Updated 01/03/11

    ODI 10355931

  • April 14, 2010 · 71,292 miles

    Frame And Members

    Tailgate/door with glass cracked and broke. Fiberglass was made far too weak and cracked. This is a common problem with this vehicle. *tr

    ODI 10349980

  • September 12, 2009 · 82,014 miles

    Frame And Members

    The rear liftgate glass hatch on my model year 2004 ford explorer broke off and left the glass hatch hanging on one hinge almost falling off, while i was opening the glass hatch from the rear of my vehicle. I immediately called the dealer to report the problem. I brought the car to the dealer and was charged $415.01. Not including rental car cost,to repair my car. I literally open the hatch door and it fell off. No…

    ODI 10283983

  • May 31, 2009 · 97,000 miles

    Frame And Members

    2004 ford explorer xlt closing liftgate glass and hinges sheared on both sides. Hinges need to be replaced waiting for part. Have original hinge parts. No rear glass on vehicle until replacement parts are available. *tr

    ODI 10272655

  • February 2, 2009 · 52,000 miles

    Frame And Members

    Rear panel on 2004 ford explorer is cracked. This happened in february of 2009. Nothing has been done to repair this due to the cost. This is a defect common to this model and should be repaired by ford. This could cause shattering of glass window if it becomes loose. *tr

    ODI 10345699

  • January 7, 2009 · 64,000 miles

    Frame And Members

    Tl*the contact owns a 2004 ford explorer. While driving at an unknown speed, the contact heard a loud noise in the rear of his vehicle. He noticed that the panel under the rear window of the vehicle was cracked in half. He does not know how the failure occurred. The dealer stated that the failure was caused by a defect in the materials and changes in the temperature. The contact has to pay for the repair because…

    ODI 10255867

  • December 29, 2008 · 21,381 miles

    Frame And Members

    The rear window lift gate has cracked from the bottom of the rear window to the bottom of the liftgate causing the rear window to be unstable and possibly fall off while driving. *tr

    ODI 10253192

  • December 11, 2008 · 45,000 miles

    Frame And Members

    1. Washed my 2004 ford explorer and the paint began peeling off the front of the roof. 2. The problem just started and now there is a 1.5 foot circle on the front roof where the paint has peeled. 3. The roof is going to be repainted. *tr

    ODI 10251545

  • August 8, 2008 · 43,500 miles

    Frame And Members

    On august 8, 2008 i opened the back glass of my 2004 ford explorer at which time the bracket at the top of the glass broke loose causing my glass to fall. It hit me in the head when it fell and would have possibly fell on me if the other bracket had not stayed in place. I contact ford motor company but have been unable to determine what model years of the ford explorer were recalled previously for this same problem.…

    1 injury

    ODI 10237980

  • July 18, 2008

    Body · Frame And Members

    I noticed a paint bubble on the hood of my 2004 ford explorer. Is this a paint defect that is causing my vehicle to rust? I would like to know if ford is doing anything to fix this problem since it seems that many other owners are having the same problem. *tr

    ODI 10235819

  • September 16, 2005 · 17,978 miles

    Antilock/Traction Control/Electronic Limited Slip · Frame And Members · Fuel Gauge System · Hinge And Attachments · Power Window Devices And Controls

    Dt: while driving on september 16, 2005 the abs failed. When this occurred it caused the consumer's vehicle to almost hit another vehicle. The abs, maintenance, and four wheel lights came on and blinked when he lost the brakes. A diagnosis test was performed, and it showed that there was a problem with the speed sensor. The dealership replaced the speed sensor in the rear which was called asy-t. The fuel gauge…

    ODI 10138160