2004 Ford Explorer Latches/Locks/Linkages Problems
- 17
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 17 stored complaint records:
- 0 indicate a crash
- 1 indicate injury
- 0 indicate fire
What owners report
- rear window · 5 records
- window hatch · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 6 |
| 60–100k mi | 5 |
| 30–60k mi | 3 |
Complaint records
Owner-submitted complaint content, presented as stored.
Latches/Locks/Linkages · Visibility/Wiper
The rear window latch on the right side facing the vehicle broke off and nearly caused the right side to also break. I am uncertain as to whether or not the hydraulic lift for the window failed or the latch just broke. *tr
ODI 10608114
Latches/Locks/Linkages · Structure
Concerning my 2004 explorer xlt. The rear hatchback that opens the back windows has a broken latch. I am very upset that this part just seemed to implode and left me unable to close the rear back window. The garage i took it to said ford informed them the part was on back order until 07-18-2011. I am wondering if this is going to be a recalled item for the garage informed me it happens quite regularly. Please let me…
ODI 10405637
Latches/Locks/Linkages · Structure
A couple of weekends ago, the passenger side hinge on our rear window hatch broke. My mom opened the back window hatch on my vehicle & when she went to shut it, the entire window came down on her. Then we could not get it shut. We had to stand there in 80+ degree heat holding the entire window (which is quite heavy), while my 2 year old baked in the car, until my dad & brother could get to the store we were at to…
ODI 10401329
Hinge And Attachments · Latches/Locks/Linkages
I have had my 2004 ford explorer for 3 years now. Today i went to open my rear hatch and the window hinges just broke. Now my window is hanging thereand i don't know how i am going to get them fixed since i don't have any extra money. I think this should be a recall since there has been a lot of complaints about this problem. *tr
ODI 10369258
Hinge And Attachments · Latches/Locks/Linkages
Tailgate window hinges failed on 2004 ford explorer. The window fell out and damaged the lift struts. I was not injured. *tr
ODI 10368031
Hinge And Attachments · Latches/Locks/Linkages
2004 explorer with 110k miles - developed crack in liftgate panel app dec 2008. Ford covered 80% of repair cost of $750 since vehicle was under 75k miles, even though an obvious design flaw. Sept 29, 2010 rear hatch window hinge breaks causing door to fall onto my hands and legs...sore but not permanent. Two co-workers had to help me raise it up enough to lock it in place. Dealer repaired for $65 parts in $170…
ODI 10358758
Latches/Locks/Linkages · Power Window Devices And Controls
Defective rear window hinges on my 2004 ford explorer. I rarely use the window hatch and today i am sorry i did. While opening the rear window it fell on to my head. The brackets on the window broke. I am waiting for my mech. To help me remove the window so i can bring it into to get repaired. I own a 2002 ford explorer and it had a recall for the same thing. So why not the 2004, it is the same hinge. *tr
ODI 10351135
Latches/Locks/Linkages · Structure
In july 2010, i noticed a crack in the panel portion of the back window hatch of my 2004 ford explorer. I reported this to my dealer, who more or less said welcome to the club, and told me to contact the body shop. The cost of $500-600 would have to be paid by me and there is no reason to think that it won't happen again. I am so disappointed in ford motor co., i thought i could expect more from a local…
ODI 10355227
Latches/Locks/Linkages
Rear rh hinge failed on 2004 ford explorer, when wife was closing glass hatch, she was very lucky she did not get hurt, because it put to much strain on lh hinge, damaging it almost to point of failure also. *tr
ODI 10325895
Body · Latches/Locks/Linkages
The hatchback hinge on my 2004 ford explorer broke yesterday, luckily i caught it before it hit my 4 year old in the head. The same thing happened on a 2002 ford explorer i owned before, but that was recalled and ford fixed it. This model is not included in the recall, but the part is obviously defective. It could have easily hit someone and hurt them, or fallen off while i was driving and caused an accident. *tr
ODI 10324054
Latches/Locks/Linkages
2004 ford explorer, rear lift hatch failure. The hinge simply broke while the hatch was being closed. There were no injuries but could have been serious issues. The part was ordered and replaced at ford in annapolis, md for $150.00. I note there have been several recalls for prior years and investigations for the 2004 model. *tr
ODI 10282992
Body · Latches/Locks/Linkages
I noticed my 2004 ford explorer has developed a vertical crack in the plastic tailgate attached to the rear window left of the ford emblem. I took it to the dealership and they recognized it as a common problem with the 2004 explorer and also warned me the hinges on the rear glass fail often as was the case on my vehicle. Service tech stated there was no recall as yet and i got to pay for the new hinges and holding…
ODI 10279401
Latches/Locks/Linkages
REAR HATCH HINGE PIN BROKE BREAKING GLASS. *TR
ODI 10279076
Body · Latches/Locks/Linkages
2004 ford explorer right rear liftgate glass hatch hinge has failed. Glass hatch did not fall but is hanging by remaining hinge and is unstable or unsafe. Issue same as nhtsa action number: rq08003. *tr
ODI 10246080
Latches/Locks/Linkages
Hinge oh rear lift-gate fractured causing lift gate to sag down and break hydraulic lift on that side. *tr
ODI 10250618
Latches/Locks/Linkages
I own a 2004 ford explorer 4x4 xlt. I opened the top portion of the hatch and 100+ lbs. Came crashing on my head. (the weight is from more than just glass.) i am pregnant and almost passed out on my concrete drive. The left hinge broke off and obviously did not support the weight anymore. I was told there was not a recall and was given a $500.00 bill. I still believe this is a safety issue and there was nothing i…
1 injury
ODI 10231333
Latches/Locks/Linkages
While opening the rear liftgate of our 2004 explorer and reaching the max extension of the left strut, the strut became lock and wouldn't retrieve causing the left hinge to come off and the entire liftgate to hang from the right hinge. The dealer looked at the strut and tried to repair it. I requested a new one to be installed since i had serious concerns about the same problem happening again. The dealer agreed and…
ODI 10280036