1. Ford Explorer
  2. Problems
  3. 2004
  4. Air Bags

2004 Ford Explorer Air Bags Problems

28
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 28 stored complaint records:

  • 15 indicate a crash
  • 18 indicate injury
  • 0 indicate fire

What owners report

  • side airbag · 10 records
  • morning incident · 7 records
  • incident wife · 7 records
  • wife turn · 7 records
  • turn warm · 7 records
  • warm before · 7 records

Mileage in stored records

BandRecords
150–400k mi12
60–100k mi6
100–150k mi5
30–60k mi1
1–30k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • April 14, 2019 · 225,000 miles

    Air Bags

    The vehicle was moving at a slow rate of speed (approx 5-10 mph) on a bumpy road. The driver was looking for a parking space. The side airbags deployed. The insurance company has determined that there was no collision or reason for the airbags to deploy and therefore they will not cover the damage.

    ODI 11265739

  • December 23, 2018 · 291,000 miles

    Air Bags

    Tl* the contact owned a 2004 ford explorer. While the contact's son was driving 40 mph, he lost control of the vehicle and struck a tree, a light post, and an electrical box. The air bags did not deploy. The contact's son was not injured. A police report was filed and the vehicle was towed to a tow yard. The vehicle was not taken to a dealer to be diagnosed and was deemed a total loss by the tow company. The…

    Crash reported

    ODI 11170037

  • July 11, 2018 · 274,000 miles

    Air Bags

    Takata recall i was driving about 5 miles per hour when the side air bags deploy on there own making a big blast without been involving in accident i don't know watt cause the air bags to deploy this could been a big accident if i was driving on the main highway at normal speed resulting in possible death

    ODI 11112065

  • March 12, 2018 · 200,000 miles

    Air Bags

    Takata recall i had an accident on hwy 701, i went off the road and hit a cement culvert going 45mph and my driver side airbag didn't deploy i suffered 2 spinal fractures.

    Crash reported · 1 injury

    ODI 11081189

  • July 12, 2017 · 141,459 miles

    Air Bags · Engine

    2004 ford explorer traveling 40-45mph on a rural road. Driver lost control of the vehicle at a "s" curve and hit an utility pole with the front end. The pole was snapped in half. Airbags did not deploy. Driver was the only person in the vehicle. 35 lb dog was on the passenger seat. Driver was wearing a seat belt. Driver hit his chest on the steering wheel bruising his lung. Driver also hit his head on the windshield…

    Crash reported · 1 injury

    ODI 11006315

  • September 20, 2016 · 85,000 miles

    Air Bags · Body

    Significant front end impact with no airbag deployment. Vehicle was moving forward at the time of the accident on a city street.

    Crash reported · 1 injury

    ODI 10915190

  • September 20, 2016 · 80,000 miles

    Air Bags

    The airbag on the drivers side did not deploy during the crash. The vehicle was traveling at 50 mph as indicated on the speedometer. Vehicle was on the highway at the time of impact. This failure resulted in multiple injuries to the driver.

    Crash reported · 1 injury

    ODI 10908816

  • March 20, 2016 · 65,000 miles

    Air Bags

    The car was involved in an accident on 3/20/2016 - the air bags did not deploy on impact.

    Crash reported · 3 injuries

    ODI 10852029

  • January 28, 2016 · 124,000 miles

    Air Bags

    Takata recall i was traveling home on a local city street. I was coming to an intersection with cars stopped at the traffic light. I had to have been going no more than 35 mph at the most when the "side" airbags deployed. The drivers and dash airbags did not deploy. Only the four side airbags deploy. The road was smooth and not bumpy. I did not hit the brakes hard. I did not hit anything nor did anything hit me. I…

    ODI 10823216

  • August 7, 2015 · 195,000 miles

    Air Bags

    On friday, august 7th at 1:00 pm i was going north on highway 52 out of rochester when the side airbags in my 2004 ford explorer spontaneously deployed. It sounded like a bomb went off in my vehicle and the driver side airbag struck the side of my face. After realizing what happened i could not see out the passenger windows of my truck (safety hazard as the airbags are now blocking vision of the highway), so i was…

    ODI 10750234

  • January 5, 2015 · 140,000 miles

    Air Bags

    My daughter was driving our ford explorer, had come to a complete stop and was waiting to exit the freeway, traffic in front of her had also stopped. She got hit from behind by a car who failed to stop and was going at unsafe speed, according to police report, and pushed our explorer onto a truck. The front passenger airbag deployed but there was no other passenger in the car. The driver side airbag did not deploy…

    Crash reported · 1 injury

    ODI 10678350

  • July 7, 2014 · 136,000 miles

    Air Bags

    Driver #1(me) was traveling south on statesville rd. Driver #1 stated that she was initially a few car lengths behind vehicle #2. Driver #1 stated that vehicle #2 made a sudden stop. Driver #1 stated that she could not stop in time and struck vehicle #2 in the rear. Driver #2 stated that he stopped to turn into center and was rear ended by vehicle #1. Witnesses, stated that the driver of the honda (vehicle #2)…

    Crash reported

    ODI 10611172

  • March 12, 2013 · 160,000 miles

    Air Bags

    The morning of the incident my wife turn the car on to warm it up before taking the kids to school and she was sitting in the driver's side when the airbag pop by it self she hurt her left arm and right arm called ford the same day of the incident and they told me to wait a couple of days for they could send a letter to me for i could take it to a dealer waited and took it they took a look at it and pulled the…

    1 injury

    ODI 10649517

  • March 12, 2013 · 160,000 miles

    Air Bags

    The morning of the incident my wife turn the car on to warm it up before taking the kids to school and she was sitting in the driver's side when the airbag pop by it self she hurt her left arm and right arm called ford the same day of the incident and they told me to wait a couple of days for they could send a letter to me for i could take it to a dealer waited and took it they took a look at it and pulled the…

    1 injury

    ODI 10649516

  • March 12, 2013 · 160,000 miles

    Air Bags

    The morning of the incident my wife turn the car on to warm it up before taking the kids to school and she was sitting in the driver's side when the airbag pop by it self she hurt her left arm and right arm called ford the same day of the incident and they told me to wait a couple of days for they could send a letter to me for i could take it to a dealer waited and took it they took a look at it and pulled the…

    1 injury

    ODI 10649398

  • March 12, 2013 · 160,000 miles

    Air Bags

    The morning of the incident my wife turn the car on to warm it up before taking the kids to school and she was sitting in the driver's side when the airbag pop by it self she hurt her left arm and right arm called ford the same day of the incident and they told me to wait a couple of days for they could send a letter to me for i could take it to a dealer waited and took it they took a look at it and pulled the…

    1 injury

    ODI 10649397

  • March 12, 2013 · 160,000 miles

    Air Bags

    The morning of the incident my wife turn the car on to warm it up before taking the kids to school and she was sitting in the driver's side when the airbag pop by it self she hurt her left arm and right arm called ford the same day of the incident and they told me to wait a couple of days for they could send a letter to me for i could take it to a dealer waited and took it they took a look at it and pulled the…

    1 injury

    ODI 10649396

  • March 12, 2013 · 160,000 miles

    Air Bags

    The morning of the incident my wife turn the car on to warm it up before taking the kids to school and she was sitting in the driver's side when the airbag pop by it self she hurt her left arm and right arm called ford the same day of the incident and they told me to wait a couple of days for they could send a letter to me for i could take it to a dealer waited and took it they took a look at it and pulled the…

    1 injury

    ODI 10649395

  • March 12, 2013 · 160,000 miles

    Air Bags

    The morning of the incident my wife turn the car on to warm it up before taking the kids to school and she was sitting in the driver's side when the airbag pop by it self she hurt her left arm and right arm called ford the same day of the incident and they told me to wait a couple of days for they could send a letter to me for i could take it to a dealer waited and took it they took a look at it and pulled the…

    1 injury

    ODI 10649331

  • November 15, 2011 · 50,000 miles

    Air Bags

    With no warning or abnormal instrument indications, both side air bags inadvertently deployed during vehicle operation. Vehicle was on a level paved state highway, between intersections, operating between 30-35mph. *kb *tr

    ODI 10437724

  • July 11, 2011 · 85,000 miles

    Air Bags

    Tl* the contact owns a 2004 ford explorer. The contact was driving 65 mph when a crash occurred. The air bags failed to deploy and both the driver and passenger were injured. The passenger was ejected through the windshield and injured. The vehicle was destroyed. Prior to the crash, the brakes, rotors and wheel bearings were repaired. The vin was not available. The police were notified and a report was filed. The…

    Crash reported · 2 injuries

    ODI 10414648

  • November 3, 2010 · 109,000 miles

    Air Bags

    Tl*the contact owns a 2004 ford explorer. While driving 45 mph she hit a deer. The air bag only opened in the column of the steering wheel. Powder residue came out of the air bag but the air bag did not come out at all. No one was injured; yet, there was damage to the front end of the vehicle. The vehicle was drivable to her residence. The dealer was contacted and informed her to bring the vehicle in for inspection.…

    Crash reported

    ODI 10363967

  • January 17, 2010 · 72,000 miles

    Air Bags

    On 1-17-2010 @ approx 5:30 am i was enroute to work, it was raining heavily, i hit a puddle of water in the road, hydroplaned and hit head-on with a large tree. My 2004 ford explorer received over 12000.00 in damages and was totaled. I received chest/breast injuries. No air bags ever deployed. I contacted ford motors who stated they would respond to me within 15 days regarding this defect. To this date i have not…

    Crash reported · 1 injury

    ODI 10318784

  • July 9, 2009 · 67,000 miles

    Air Bags

    I've had two (2) accidents (rear-ended and front accident), in which the air bags did not deploy. I didn't think of it at the time, but both accidents sustained extensive damage to my vehicle, yet the air bags didn't deploy. I hit the wheel hard and went to the hospital for x-ray, but it wasn't an injury that required anything further. My concern is that the air bags don't work. What should i do? I'm the original…

    Crash reported · 1 injury

    ODI 10746607

  • March 25, 2005 · 13,722 miles

    Air Bags

    Consumer was hit head on by another driver that was heading south and went left of center, hitting consumer who was headed north. This caused consumer's vehicle to become airborne, flipping, rolling and landing on passenger side. *bf *nm

    Crash reported · 2 injuries

    ODI 10117279