2012 Ford Explorer Electrical System Problems
- 39
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 39 stored complaint records:
- 0 indicate a crash
- 0 indicate injury
- 2 indicate fire
What owners report
- power steering · 22 records
- steering went · 6 records
- light came · 5 records
- failure mileage · 5 records
- miles power · 5 records
- failure failure · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 16 |
| 30–60k mi | 8 |
| 60–100k mi | 7 |
| 100–150k mi | 3 |
| 150–400k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System · Power Train · Steering
This is a continual problem report one 8/10/13 19,000 miles: power steering light came on and power steering went out while driving vehicle <15 mph and back ceiling light came on and wouldn't go out. Ford: 8/13/2013 said ceiling light shortened out battery and caused power steering to go out - ordered light bulb came back in 3 days to replace light bulb - they said power steering was fixed. Report two 9/23/13 23,891…
ODI 10554105
Electrical System · Service Brakes · Steering
The vehicle power steering and power brakes shut off while driving making pulling over and stopping very difficult for a mature male driver. I find it difficult i can only imagine how difficult and dangerous this could be for my wife or any smaller or less experienced driver. This happened multiple times during regular driving on fairly smooth surface normal conditions. *tr
ODI 10557190
Electrical System · Steering · Traction Control System
May 2013 (13490 miles) was driving 30 35 mph power steering went out, traction control light went on, i turned off and restarted. All was ok. Took to dealer and dealer replaced the steering rack december 23,2013, (21173 miles) was driving 40 mph power steering went out, traction control light went on. Would not reset by turning on and off. Drove to dealer with no power steering and dealer reset computer and sent me…
ODI 10561076
Electrical System
While driving my 2012 ford explorer limited v6 with ecoboost system up a hill i had to stopped behind a stopped school bus. I tried to give the vehicle a little gas to edge up the hill and the truck cut off. Since i was in drive the truck began to roll backwards until i pushed the brake. I was in shock. Luckily there weren't any vehicles behind me but it scared my kids. While pressing the brake i flipped it into…
ODI 10512277
Electrical System · Power Train · Steering
I was driving home from a movie on pacific coast hwy in huntington beach, ca and all of sudden the power steering assist fault warning came on, i hadn't lost complete function of the steering but it was about a half a mile down the road that it got almost impossible to steer. I called the dealership and they told me to tow it to the dealership as soon as possible. I didn't know that there was a short term fix by…
ODI 10471483
Electrical System · Electronic Stability Control · Steering
Power steering fault while returning from short supermarket trip, lost all power steering, dash board lit up, then terrain sensor fault, causing a feeling of reduced gear, turn signals failed as well. Very difficult to drive, and unable to reset by shutting vehicle off. Dealership stated a fault in power steering rack, requiring replacement, they also stated it is a different part number then original part meaning…
ODI 10469261
Electrical · Electrical System
Ford sync system - continues to freeze and not function. Navigation system freezes up and/or doesn't work at times. Phone system shows you on a call when you are not. Multiple times not working and is supposed to be hands free. Have had the system replaced and updated and still doesn't work properly or as advertised. Ford case # cas [xxx] keep getting told they have an expert looking in to it and it might be related…
ODI 10509852
Electrical System · Engine And Engine Cooling · Heater Core
Tl* the contact owns a 2012 ford explorer. The contact stated that the heater failed to blow hot air which prevented the windows from defrosting. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 167. Updated 6/11/15*cn also, the thermostat was replaced, the vehicle had to be jump started. Updated 01/26/16.*jb
ODI 10703389
Electrical System · Steering
While changing lanes on the 60 west freeway i attempted to change lanes and vehicle power steering shut down. I was in the middle of my lane change and was nearly struck by a trailing diesel truck. I was only able to move steering wheel one inch to the right and one inch to the left. I pulled off highway based on my advanced driving skills as a law enforcement officer. This vehicle is my assigned work vehicle.…
ODI 10454017
Electrical System
Tl* the contact owns a 2012 ford explorer. The contact stated that the my sync function that was installed in the vehicle caused the computer system to fail ly including the air conditioner, heating system, radio and defroster system. All systems remained at a constant rate if activated and he was unable to change the function. The failure recurred intermittently. The dealer stated that the computer system was…
ODI 10449242
Electrical System
First instance (2 months after i bought xlt model - bought late september 2011), in december 2011, electrical system was draining my battery causing my touch to go out, my engine light to go off, etc. Now, second instance (march 31, 2012), driving an hour to a destination, turned off the car for 10 minutes, got back in the car, the car stalled and locked the steering wheel. After talking to the service department,…
ODI 10453815
Electrical System · Equipment Adaptive/Mobility
I bought a new 2012 ford explorer on 11/26/11. The "my touch" computer didn't work from the begining. The response is slow or non-existent. The screens change on their own. The system freezes up at times leaving no control over nav, stereo, climate, phone, or either of 2 dashboard screens. It will switch to radio and play really loud and then switch back on it's own. Ford knows of this problem and can't fix it.…
ODI 10448596
Electrical System
In the words of one of the several ford motor co. Customer care case manager i've spoken to since i purchased this vehicle about 6 weeks ago, ford's mytouch system is "totally dysfucntional". The software upon which this system is based was apparently co-authored by microsoft and ford is currently telling customers they have to wait for the next release, supposedly due to be released in "the first quarter of next…
ODI 10439743
Electrical System
Tl* the contact owns a 2012 ford explorer. The contact stated that he was able to shut the ignition off with the electronic start button without placing the vehicle in park or depressing the brakes. The manufacturer was made aware of the failure. The vehicle was not taken to the dealer for diagnostics or repairs. The contact believed that there was a safety issue with all the vehicles that had a push to start button…
ODI 10428832