2012 Ford Explorer Air Bags Problems
- 22
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
What owners report
- airbag light · 9 records
- seat belt · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 9 |
| 60–100k mi | 4 |
| 100–150k mi | 3 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
Airbag light has been on for a week now. Took it in to the ford dealership to find out the wiring is malfunctioning. According to the dealership it is a common issue with 2012 models. I was told that since the airbag light is on, if i got into an accident the air bags will not deploy. This is a major safety concern. Now i am having to pay upward of $400 to repair.
ODI 11297128
Air Bags
The same common problem with every single 2012 ford explorer. The airbag light came on and possibly disabled the airbag system. According to hundreds of explorer owners this issue is an endless money pit because there is no permanent fix and ford refuses to recall the vehicle for this problem. The cost for turning off the light at a ford dealership will be upwards of $400 and will only turn the airbag light off for…
ODI 11220828
Air Bags · Service Brakes · Suspension
TAKATA RECALL
ODI 11232141
Air Bags
On 4/17/2019 my air bag light came on its not blinking just solid its been almost a week and light is still on. I have researched this issue and it appears to be a common issue with my ford year and model. From what i researched none of the ford repairs have permanently repaired this issue. From i have read in these complaints is the airbag will not deploy when this light is on wondering why there is not a recall…
ODI 11202683
Air Bags
Airbag lights have come on and off on my car for the past few years. Ford fixed issue one time under warranty. Faulty wire connection is what i was told and everything else was fine, according to ford dealership. My airbag lights are on once again and it appears this is a big problem with the ford explorers. It seems that 2011-2018 are affected by some sort of airbag malfunction. Ford is not helping anyone and…
ODI 11229287
Air Bags
Airbag light illuminates soon after being fixed at dealer. Literally went on prior to driving home from dealer only to turn around and bring it back. Have had the vehicle in the dealership on numerous occasions in the last year. No one can answer the question: is the whole airbag system dismantled while on? If you turn car off and on it will disappear and come on soon after. Called ford customer service only to be…
ODI 11115165
Air Bags
The airbag light keeps coming on, it has been addressed before by the dealer but continues to happen. Now that my car is out of warranty i would be responsible for this issue that is very common with this car.
ODI 11142820
Air Bags · Electrical System · Seat Belts
Front passenger seat pretensioner has failed causing the airbag light to come on. A technical service bulletin has been created on ford's end blaming the connect. See tsb 12-5-11. It tells the mechanic to inject dielectric grease as a fix.
ODI 11142427
Air Bags · Visibility/Wiper
The wipers will randomly turn on even if the switch is off. I have found that i have to turn the wipers on to the highest setting then immediately turn them off you get the wipers to stay off. My second problem is the air bag warning light will turn on at random times while driving. I can go weeks or months with out it turning on but i can also go weeks with it staying on 24/7. I have taken it to a ford dealer to be…
ODI 11098067
Air Bags
The airbag light is on. It does not flash it's just on all the time. I took the vehicle in for an oil change and asked the ford dealership to check it out and they said they did not have time and when i asked if it was covered they said i would have to pay for it. I called the ford dealership today and asked about bringing it in and eric again said i would have to pay for it and he knows nothing about a recall or…
ODI 11053589
Air Bags
On 3 separate occasions over the last 3 years the airbag warning indicator light on the dash has come on, for no apparent reason. On each occasion i have taken the vehicle to my local ford service center where they finally determined that the solution was to apply some dielectric grease to the electric connectors under the drivers seat. This fix was covered under my extended warranty on the first 2 occasions on the…
ODI 11050953
Air Bags
Tl* the contact owns a 2012 ford explorer. While driving various speeds, the air bag warning indicator illuminated. The vehicle was taken to the dealer (lombard ford, inc located at [redacted], barkhamsted, ct 06063; [redacted]) where the dealer stated that the contact needed to pay to have the vehicle diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was contacted at [redacted] and stated that…
ODI 11012014
Air Bags · Electrical System · Seat Belts
This is a safety issue - air bags could malfunction at anytime due to miscommunication within the system. Air bags can deploy at anytime or can fail to deploy when necessary. Air bag light turns on and stays on. According to ford dealer this is a known issue but has not yet been recalled. Seat belt buckle replaced, air bag diagnostic module replaced, program control module air bag reprogramed. Light continues to…
ODI 11163777
Air Bags
The airbag light stays on continuously despite being checked. I see that this is a known problem with the airbag but no recall has been issued. I don't have anything under my seat to affect the units being unplugged
ODI 10954378
Air Bags · Electrical System
My air bag light is on and won't turn. What i have read is once it on the airbags will not deploy i'm case of an accident. Ford know about this problem and is not trying to fix this is very unacceptable for such an expensive vehicle.
ODI 10917215
Air Bags
The seat belt sign keeps coming on. I have taken it to the dealership three times. They have corrected "the problem" all 3 times and the next day the light is back on. Every once in a while the seat belt sign turns off but comes back on within a couple of days.
ODI 10863288
Air Bags · Electrical System
The airbag warning light is constantly illuminated. After researching the problem at http://www.explorerforum.com/forums/index.php?threads/air-bag-light-seat-belt-warning.349429/ this appears to be a common problem among all of the fifth generation ford explorers. Electrical connectors under the seats that run to the seat weight sensors are having continuity issues and causing airbags to not deploy.
ODI 10881602
Air Bags
Vehicle has an illuminated airbag service light supposedly due to a malfunction in to electrical connections of the airbag system or a faulty drivers seatbelt tensioner. Apparently this will result in the airbag not deploying during a crash. Ford dealers have serviced other parties explorer's with the issue by checking electrical connections and adding dielectric grease or by replacing the driver's seatbelt…
ODI 10929779
Air Bags
Air bag connector corrosion. Multiple connectors. Has happened every year since i purchased the vehicle in oct, 2012. It has been in for repair multiple times yearly. Has to go back again due to inspection due. This happens whether the vehicle is moving, stationary or parked.
ODI 10903630
Air Bags · Seat Belts
Tl* the contact owns a 2012 ford explorer. The contact stated that the air bag light illuminated. The dealer stated that the failure was referenced in service bulletin number: 10044523. The failure also produced an air tensioner code, which could prevent the air bag tensioner from tightening or the air bags from deploying. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate…
ODI 10745057
Air Bags
Tl* the contact owns a 2012 ford explorer. While driving various speeds, the air bag warning light illuminated. The failure occurred constantly. The vehicle was taken to the dealer where it was diagnosed, but the cause of the failure was not made known. The vehicle was repaired, but the remedy failed. The manufacturer was made aware of the failure. The failure mileage was 49,743. Updated 10/05/16*lj *js
ODI 10883623
Air Bags
The air bag light is on and the ford dealer says that the issue is related to the connections that are under the seats. The connections need to be cleaned and reattached. They indicated that it was caused by cookie crumbs, juice, etc. Probably from children. I indicated that the vehicle is a 2012 and that cookies, etc. Should not be able to cause a safety device as important as an air bag from not working. I believe…
ODI 10626410