2012 Ford Explorer Suspension Problems
- 8
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 8 stored complaint records:
- 1 indicate a crash
- 0 indicate injury
- 0 indicate fire
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 2 |
| 60–100k mi | 2 |
| 150–400k mi | 1 |
| 30–60k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering · Suspension
Tl* the contact owns a 2012 ford explorer. The contact stated that the electric power steering (eps) failed and the eps indicator randomly illuminated. The vehicle was not included in nhtsa campaign numbers: 14v286000 (steering) and 14e001000 (steering); although, the failure was the same as listed in the recalls. Classic ford of smithfield (1698 e booker dairy rd, smithfield, nc 27577, [redacted]) was notified of…
ODI 11221253
Power Train · Suspension
Tl* the contact owns a 2012 ford explorer. The contact took the vehicle to billy howell ford lincoln (1805 atlanta hwy, cumming, ga 30040, [redacted]) for routine service. The dealer noticed that the power transfer unit was leaking and needed to be replaced. Two weeks prior, the vehicle was repaired by the same dealer per nhtsa campaign number: 19v435000 (suspension). The vehicle was not repaired and the failure…
ODI 11228697
Air Bags · Service Brakes · Suspension
TAKATA RECALL
ODI 11232141
Steering · Suspension
While my was driving she went to accelerate from a stop and heard a noise. She thought maybe she ran over glass or something. When she went to turn the corner the vehicle kept going straight. She ended up hitting another vehicle due to the rear suspension breaking. My vehicle is part of the rear suspension recall.
Crash reported
ODI 11244904
Electrical System · Suspension · Unknown Or Other
Tl* the contact owns a 2012 ford explorer. While driving 7 mph, a grinding metal sound was heard and the vehicle stopped. The contact shut off the vehicle and restarted it, but it would not engage into gear. The contact had the vehicle towed to his personal auto mechanic and was informed that the passenger side axle mount fractured. The technician replaced the passenger side axle mount. While test driving the…
ODI 11064179
Suspension
The strut mounts on the explorer are faulty. Resulting in a horrible noise when turning or encountering a bump; and possible separation of the strut mount from the vehicle body. I was alerted that in my small community alone, i was one of 5 vehicles of the same year, make and model who have had to replace both strut mounts on the vehicle within the past 6 months. Ford has been alerted to the problem, but seem to…
ODI 10995522
Suspension · Unknown Or Other
Front strut bearings clunking/ failed. Needed replaced. 55,000 miles. Strong odor of carbon monoxide when accelerating or following large trucks.
ODI 10984451
Seat Belts · Steering · Suspension
The front strut tower mounts are bad. This is on every 2011-2015 ford explorer i have seen. It makes a bad clunk sound everytime the wheel is turned.
ODI 11309119