2013 Ford Explorer Unknown Or Other Problems
- 242
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 242 stored complaint records:
- 5 indicate a crash
- 10 indicate injury
- 2 indicate fire
What owners report
- carbon monoxide · 14 records
- exhaust fumes · 12 records
- exhaust smell · 9 records
- smell exhaust · 9 records
- under warranty · 5 records
- burning smell · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 60 |
| 60–100k mi | 60 |
| 1–30k mi | 43 |
| 100–150k mi | 21 |
| 150–400k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Exterior Lighting · Steering · Unknown Or Other
Complained of faulty power steering error message coming on when starting vehicle for 1.5 years to ford dealership with no exact response regarding the issue. They said they reset the system and it should work fine afterwards. The next day i still had the issue. I then complained again about it but it was in the shop for numerous issues and that was overlooked/ignored. My power steering has now gone out completely…
ODI 11306642
Power Train · Unknown Or Other · Vehicle Speed Control
It occurs 1 to 4 times while i'm driving. All of a suddenly the the gas pedal doesn't work and the terrain management system is off. I have to turn off the engine in the middle of the road in order for it to work again. Also, there's a weird smell coming coming out when all windows are closed and the ac is on.
ODI 11297545
Unknown Or Other
Natural gas smell on interior of vehicle especially when idling, gas smells like rotten eggs or sulfur. It causes me to get headaches and dizziness.
1 injury
ODI 11288572
Unknown Or Other
Exhaust smell in the cabin when driving. Checked the door seals and other places where it could be coming from and found no breaks in them. That leaves the exhaust system could be leaking into the cabin
ODI 11277694
Body · Unknown Or Other
We have just become aware that exhaust gasses are leaking into the passenger compartment and apparently have been for some time, causing headaches, dizziness and eye irritation. We located a tsb from ford (tsb 16-0166) relating to the issue and became aware that ford had offered to fix the issue. Both the center for auto safety and the nhtsa investigated this issue resulting in ford notifying owners of potentially…
ODI 11271018
Body · Electrical System · Unknown Or Other
Smell of smoke, and tapping noise prior to fire. Smoke came from near the center console between driver and passenger seat. Fire started. Made a complaint prior about smell of smoke and noise.
Fire reported · 1 injury
ODI 11256307
Power Train · Unknown Or Other
Tapping noise after turning car off. Burning smell but no visible smoke.
ODI 11255777
Fuel/Propulsion System · Unknown Or Other
For the last two month, my vehicle have had a oil burning smells, i changed the oil, but the smell is still there. This is right after i turn on the heat.
ODI 11280034
Unknown Or Other
I have been smelling exhaust fumes in the cabin since purchasing the vehicle. This day i was getting a headache and felt like i was going to pass out. I pulled over shut off the engine and rolled down the windows before passing out. Woke up 30 mins later. Since then i have not driven the vehicle without the windows rolled down.
ODI 11252639
Unknown Or Other
While driving the care begins to slow down even though i am hitting the accelerator and eventually comes to a complete stop where i have to pull off the side of the road and turn off the car and restart. Then i will start driving and it will happen again. In a [redacted] the other day it turned off 3 times. Haven't driven the car in over a week because i'm scared it will happen to me and cause an accident.
ODI 11242362
Unknown Or Other
2013 ford explorer. Consumer writes requesting any available information regarding vehicle. *ld *js
ODI 11229252
Electrical System · Unknown Or Other
This dealing with the my sync (myford touch) . The system will will cause the screen to go black,it also will cause the a/c & heater, navigation, and radio to stop working. This happens while the vehicle is moving. To restore the system you have to pull over and reboot the system by turning off the vehicle. I just recieved a customer satisfaction program alert for ford on 5/25/2019. Dealer will not repair because…
ODI 11222891
Body · Unknown Or Other · Visibility/Wiper
I noticed the outside trim around the sides of the windshield appeared loose on the driver but mostly passenger side of my car. A few weeks later when i started driving over 10 mph down the road, i heard a noise like something beating against my windshield. I noticed the rubber seal around the windshield and between the trim and the windshield had come off and was flapping in the wind against my windshield and car.…
ODI 11217355
Body · Power Train · Unknown Or Other
Pillars flying off car and power transfer unit not working
ODI 11235332
Unknown Or Other
I was driving my 2013 ford explorer and began to feel as if i was about to pass out. I pulled over a few times but i kept feeling worse. I parked and called a friend to take me to emergency. Although i was shaking and felt faint, the doctors could not find a cause. Hospitals do not test for carbon monoxide levels unless requested - at the time it wouldn't have crossed my mind. The following day i drove my car and…
ODI 11255316
Tires · Unknown Or Other
I am requesting that the dot nhtsa look into the possibility of a tire defect that can affect the safe operation of vehicles with cooper discoverer srx tires. I purchased a set of 4 cooper discoverer srx tires and had them professionally installed on my 2013 ford explorer. The size is 255/50r20. During the winter of 2018-19 they began to leak air excessively when it was cold. The loss would grow to a point the low…
ODI 11203724
Unknown Or Other
Corrosion of the ac lines running under the vehicle and of the rear ac condenser housing, which is exposed to the environment, caused a complete failure of the ac system and allowed all of the refrigerant to leak into the environment.
ODI 11203492
Unknown Or Other
The horn from the steering pad isn't working. It has been brought to ford dealership service center on 3 occasions & they have stated the horn is operable and they don't see anything wrong with it. However, the horn stops working within 24 hours. The alarm horn does operate which leads me to believe there's some wiring/mechanical problem with contact when pressing the steering wheel horn pad. A case was filed w/…
ODI 11204566
Unknown Or Other
While driving down the highway my passenger windshield mold flew off the car almost causing an accident.
ODI 11197379
Unknown Or Other
I have a 2013 ford explorer and just today found out about the carbon monoxide problem. Bought it certified/used from a ford dealer in tn in 2016. About that time, i started having headaches and dizzy spells, and weakness in my arms and legs. The same symptoms i just learned today other people have experienced in a ford explorer. In dec 2017 i moved to fl and the first few months i was here i had my car to the ford…
1 injury
ODI 11190490
Steering · Unknown Or Other
I purchased my car brand new in 2012. I have a 2013 ford explorer. There was a recall #14s06 in 2014 that did not include my car, which was manufactured in the same year. The cars steering issue is a mechanical manufacturing defect. I am told that "because my car was not listed within the dates listed within the year 2012 that the recall was issued". Despite notices, there is still a manufacturer's defect that i was…
ODI 11185467
Unknown Or Other
My vehicle was in a stationary position when the 'shift to park light illuminated'. This is a real accident waiting to happen since the vehicle could role.
ODI 11217334
Power Train · Unknown Or Other
The vehicle will not stay engaged in park. This is the third time this has been repaired. However, this time it rolled backwards into someone else's vehicle. Our vehicle was in park at the top of the driveway for nearly 2 hours before the person parked behind or vehicle. They where at our house for about an hour, when they where leaving we noticed that our vehicle had disengaged from park and rolled 15' down the…
Crash reported
ODI 11182102
Unknown Or Other
Exhaust smell inside the car. Started when parked with engine turned on, continued while driving on the street and highway. At the beginning was not sure if it is from my car, opened windows, then closed them again couple times and the smell continued. Had to drive with open windows to get home. My daughter, me ,dog and car seats and blankets smelled very bad, had to wash everything. Plus started to have light…
ODI 11179909
Seat Belts · Seats · Unknown Or Other
Rain water leaking into the vehicles back hatch and coming through the seat belts, causing wet seat belts, seats, spare tire equipment, and personal and items in cargo area.
ODI 11195831