2013 Ford Explorer Unknown Or Other Problems
- 242
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 242 stored complaint records:
- 5 indicate a crash
- 10 indicate injury
- 2 indicate fire
What owners report
- carbon monoxide · 14 records
- exhaust fumes · 12 records
- exhaust smell · 9 records
- smell exhaust · 9 records
- under warranty · 5 records
- burning smell · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 60 |
| 30–60k mi | 60 |
| 1–30k mi | 43 |
| 100–150k mi | 21 |
| 150–400k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Engine · Fuel/Propulsion System · Unknown Or Other
Under heavy acceleration (i.e. Highway on-ramp), a very strong odor (burning rubber, exhaust?) enters the cabin. This happens every time, whether the ac is on or off, recirculating or fresh air. The odor is extremely strong and lasts several minutes. I'm especially concerned for my 3 year old son who is exposed to this.
ODI 10786914
Unknown Or Other
EXTERIOR DOOR HANDLES LOOSE AND STICKING.
ODI 10785500
Unknown Or Other
I have 44,000 miles and over the past few months have been experiencing exhaust fumes entering the cabin after driving on the expressway for a period of time and coming to a stop with the defrost on and rear a/c
ODI 10782245
Unknown Or Other
Exhaust small after high acceleration lasting about five minutes then diminishing. Setting of the hvac system seems to be irrelevant, on or off. I previously brought this vehicle to my local ford dealer approximately a year ago (2015) for this specific exhaust smell issue but they said they couldn't duplicate the issue. This issue has been and continues to occur.
ODI 10915233
Unknown Or Other
Exhaust gas entering the cabin during hard acceleration or when driving at sustained highway speeds. Appears to be related to rear air conditioning sucking air from underneath rear of car!
ODI 10781623
Unknown Or Other
Naging door jaar open sensor, for under 2 years its already faulting
ODI 10778046
Unknown Or Other
Door handle broke off when pulling on the latch to open car door.
ODI 10766384
Unknown Or Other
Carbon monoxide in the cabin. Intermittent check engine light vin corrected - 2013 ford explorer xlt
ODI 11005580
Unknown Or Other
I drove this vehicle cross country, while towing a truck on trailer, back while towing a trailer, and again with a u-haul from las vegas to virginia (up steep grades, and through the mountains, engine under quite a load, while in the summer, using a/c) i got a headache and nauseau. My daughter and nephew, who were passengers, did as well. I got sleepy behind the wheel (this doesn't happen to me and has never…
3 injuries
ODI 11064869
Unknown Or Other
Drivers door panel is spitting apart at the seams. Started around 42,000 miles. Even w/ an extended warranty i was told it was cosmetic and i would have to pay for repairs. Almost $1,000 in parts and labor.
ODI 11054868
Unknown Or Other
Getting exhaust fumes in the cabin of vehicle at times. Sometimes so bad that it makes you sick nauseous and headaches. Ford refuses to fix problem under there warranty. It happens at any time slow or at highway speeds when using the ac or heater it is even worse.
ODI 10807090
Unknown Or Other
Exhaust fumes entering the passenger compartment. Vehicle in motion with the air conditioner on. The vehicle was taken to a ford dealership for repair. The dealer made a repair that was going to fix the problem but it made it worst. I took the vehicle back and they advised that they are waiting for ford engineers to figure out the problem. Its been over two years now.
ODI 11019444
Electrical System · Unknown Or Other
On several occasions within the past 3 weeks, while attempting to put our vehicle into "park" we received a warning light that we needed to "shift to park", except the shifter was placed in the park position every time; this occurred to both my husband and myself. I was afraid the vehicle would not stay in park on hills or slopes in parking lots and in my sloped driveway where there are lots of small children…
ODI 10759632
Unknown Or Other
Exhaust fumes are leaking inside the cabin while driving and after accelerating.
ODI 11013587
Unknown Or Other
With acceleration an odor enters the cabin. Windows must be rolled down to clear cabin of the smell. This happens consistently, causing great concern for my and my families health. I provide home health services, meaning i work out of my vehicle, driving to patients homes all day. I have complained about this before, to no avail. It would be nice if this situation was taken seriously.
ODI 10955454
Unknown Or Other
When the a/c is on, or if the car is parked and idling, there is the smell of exhaust in the cab of the vehicle.
ODI 10992257
Unknown Or Other
Despite the plethora of claims posted on this site about exhaust inside the cabin of 2011-2015 explorers, and repeated information that the "tsb" ford has issued does not work, nhtsa has failed to act. How dare you continue to allow so many lives to be put in unnecessary danger? What is the cost of life over ford's bottom line? Who must die? Is my accident where i suddenly passed out and wrecked not enough? Do you…
ODI 10746742
Unknown Or Other
The front edge of the hood has bubbling paint, dealer tried to have ford cover the repair but ford denied the repair. Dealership instructed me to call ford customer service and file a complaint. Ford customer service suggested i file a complaint here with nhtsa.
ODI 10732434
Body · Unknown Or Other
My mechanic discovered rust bubbles on my hood on or about june of 2015 . It is very awful looking for a vehicle which is only 2 years old and parked where there is no river waters.
ODI 10745977
Engine · Unknown Or Other
Radiator hose breached, decompressing radiator. Radiator hose was rubbed open by nearby metal compressor line running perpendicular. Hole was 1" by 1/2". Radiator immediately emptied, engine overheated and shuddered. Repair made by ford dealership only replaced hose and flushed coolant. Ford did not remedy situation where metal compressor line is adjacent and sometimes in contact with radiator hose. I have photo and…
ODI 10733811
Unknown Or Other
Paint is bubbling across the front edge of hood. Ford is refusing to repair the problem.
ODI 10785884
Unknown Or Other
Exhaust fumes are coming in the cab. Strong smell when accelerating fast. My eyes burn and water everytime i drive it. My allergies have been off charts since we purchased it in may 2015. I took it to ford thinking i have bumper to bumper and 46000 miles left on my warranty so i thought they would solve it's problem. They call me at work and tell me it's not covered under warranty. They tell me it will cost me $700…
1 injury
ODI 10735627
Engine · Fuel/Propulsion System · Unknown Or Other
I currently own a 2013 ford explorer that has approximately 51k miles. I've noticed on more than one occasion, that during periods of sustained driving we experience odor of certain gases or fumes. These odors are not constant, but they are present within the cab even while the windows are secure. Again, the only experiences of these incidents so far are during periods of driving for 2 or more hours continuously.…
ODI 10819251
Fuel/Propulsion System · Unknown Or Other
Extremely bad exhaust fumes in car. Brought to ford and was told i had grass in my engine, i said bs. Brought back again and was told its under review. Making me light headed while i drive. Have to drive with my windows down all the time just so my kids don't smell it. Seems the longer i drive the worst it gets.
ODI 11030058
Engine · Unknown Or Other
Burnt oil smell during acceleration or long trips. This is easily repeatable and happens every time.
ODI 10717658