2013 Ford Explorer Fuel System, Gasoline Problems
- 19
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
What owners report
- exhaust fumes · 7 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 13 |
| 30–60k mi | 3 |
| 100–150k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Engine · Fuel System, Gasoline
Tl* the contact owns a 2013 ford explorer. While the vehicle was idling or being driven, the contact noticed an abnormal sulfur odor inside and outside of the vehicle. Also, the check engine indicator illuminated. The contact called tamiami ford ([redacted] n, naples, fl 34104, [redacted]) and scheduled a service appointment. The contact stated that the vehicle was repaired in december of 2017 per nhtsa campaign…
ODI 11172823
Electronic Stability Control · Fuel System, Gasoline · Steering · Vehicle Speed Control
While driving down a city street my vehicle lurched and the terrain management system fault light and orange wrench light came on. It wouldn't accelerate and i lost my power steering. I was able to coast to side of the road. I shut it off and waiter for about a minute then restarted it. It idled rough for a few seconds then smoothed out and i was able to make it home. *tr
ODI 10947320
Fuel System, Gasoline
Tl* the contact owns a 2013 ford explorer. The contact stated that the vehicle was emitting strong gasoline fumes intermittently. The contact indicated that the authorized dealer replaced the air extractor by the rear bumper. However, the remedy failed to repair the failure. The vehicle was taken to an authorized dealer several times but was unable to replicate or diagnose the failure. The manufacturer was notified…
ODI 10648822
Engine · Equipment Adaptive/Mobility · Fuel System, Gasoline
There is a foul smell in the vehicle, maybe burning plastic on the vehicle or exhaust. The fumes gets inside the vehicle that can make it unbearable when you have the ac on. You can not stay in the car. The ac has to be turn off and all windows open in order to continue driving. I brought the vehicle back to the dealership for service, last year. The service representative informed me that it was a plastic bag that…
ODI 10604931
Engine · Fuel System, Gasoline
During stop and go conditions the vehicle exhaust fumes with enter the cabin of the vehicle and being to make the occupants feel ill. Brought this issue to a ford service dealer, which confirmed this was exhaust fumes entering the vehicle. There has not been a solution from the manufacturer yet. *tr
ODI 10606061
Engine · Fuel System, Gasoline
I have a 2013 ford explorer sport with approximately 8500 miles. The interior cabin often fills with exhaust fumes. Many occurrence over several months whether ac running with fresh or recirculating air. I called the dealer and they were unaware of any issues with this problem. Of course i will take the vehicle to dealer but based on other complaints, i have reviewed i don't expect much will be done unless ford…
ODI 10604955
Fuel System, Gasoline
As i was driving i-10 westbound in houston there was a very loud definitive explosion in the area of the gas tank on my 2013 ford explorer. I immediately lost power and coasted to the hazard lane. The fire trucks arrived and the firemen applied putty to all of the leaks around the fuel tank. It was confirmed that all of my fuel had dumped out immediately during the explosion preventing further damage and fire. Just…
ODI 10537494
Engine · Fuel System, Gasoline
When i accelerate fast, the exhaust enters the vehicle from the ac unit. My car was in 3 times before the prescribed technical service bulletin (12-12-4) was performed, which by the way does not fix the issue. Cant even imagine hooking up our boat to this vehicle as it will probably kill us with carbon monoxide poisoning. My 10 year old son has had bronchitis 4 times since we have had this vehicle.. Hmmm possibly…
ODI 10564269
Engine And Engine Cooling · Fuel System, Gasoline
Purchased vehicle in early 2013. While driving at various speeds noticed exhaust fumes coming from air vents. Called my local ford dealership and they advised that it was normal to smell fumes because it was a new engine. Now six months later, i continue to smell exhaust fumes through air vents while driving but it seems to be while at high rpm's over 3000. I researched the nhtsa website just to make sure i wasn't…
ODI 10531802
Fuel System, Gasoline
I received a safety recall notice # 13s04 from ford on a fuel delivery module that needs to be replaced. The recall notice was dated july of 2013. My ford dealer tells me they cannot get the part--don't know why. I called ford customer service and was told--computer has my part on order--but they cannot or would not tell me when i could expect the part and if i should happen to smell gas take the car to a ford…
ODI 10566843
Engine · Fuel System, Gasoline
Taking a trip in my 2013 ford explorer sport (texas to florida) with the 3.5 turbocharged engine in raining conditions and vehicle began to shake violently, shudder and stall when i attempted to accelerate. Would not drive properly, check engine light came on and vehicle had to coast off highway and stay in hotel until dealership opened next day. Loss of time and very dangerous. *tr
ODI 10520655
Fuel System, Gasoline
My 2013 ford explorer has been at the dealership for 3 weeks now and still no replacement parts for the fuel pump. I have contacted ford directly 3 times and they can't give me an answer and have been in constant contact with the dealership and no one can tell me when this part will be ready. I have been given a rental but it is a chevy impala, not anywhere near the size of my explorer, and had to fight to get that…
ODI 10520693
Fuel System, Gasoline
From my ford explorer limited (with 5000 lbs factory installed tow package), there was a high smell of gasoline after fueling vehicle. Odor did not diminish. I brought the vehicle to ma dealership, (5-17-13), where mechanics determined that gas tank was leaking. Parts not easily available. Gas tank and fuel pump had to be replaced. I spoke with ford ne regional mgr, [xxx], and requested an upgrade to my warranty…
ODI 10519297
Engine · Fuel System, Gasoline
I purchased a new 2013 ford explorer. I often drive with my dog in the rear seats. Prior to my explorer, my dog never got sick when being driven. Since buying my explorer, my dog has often gotten sick, including vomiting, while being driven the car. I had may car tested, and carbon monoxide was found inside my car with the engine on but the car idle. There was a higher level of carbon monoxide in the back of the car…
ODI 10609211
Fuel System, Gasoline
My wife brought our 2013 ford explorer into our dealership, early may 2013, in regards to smelling gas fumes outside the car and the service advisor at the time mentioned technical terms that made my wife believe that this was normal. Later, i dropped off our 2013 ford explorer on june 13, 2013 (8am on thurs) at our dealership in regards to personally smelling gas fumes outside my wife's primary car. They took the…
ODI 10523510
Fuel System, Gasoline
I bought my explorer january 3, 2013. A few weeks later i began to smell gas fumes coming from the airconditioner vents when starting the ignition. It only lasted a few minutes before the fumes were no longer smelt. This continued to go on for months, randomly, whether the gas tank was full or empty, whether it was driven for miles or if it was starting for the first time that day. Multiple passengers, including my…
ODI 10522939
Engine · Fuel System, Gasoline
Under medium to hard acceleration a strong sulfur smell enters the cabin through the air conditioning vents and it smells very bad. Family of four and concerned about what we are all breathing in. Contacted ford and they have confirmed it and they don't understand where it is coming from and refused to fix it. This is the only car i have ever driven where there is this type of smell coming from ac under…
ODI 10606792
Engine · Fuel System, Gasoline
Horrible exhaust fumes smell inside cabin of vehicle after moderate acceleration that lingers until windows are rolled down. *tr
ODI 10607217
Engine · Fuel System, Gasoline
I bought a 2013 ford explorer in march of 2012. I almost immediately began smelling exhaust inside the car. The smell was worst when i hit the accelerator getting onto the highway or other times when i quickly increased the acceleration of the vehicle. I brought my explorer into the ford dealership on numerous occasions. The dealership verified my complaint and performed ford's technical service bulletin 12-12-4.…
ODI 10609207