2016 Ford Explorer Hatchback/Liftgate Problems
- 3
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 3 stored complaint records:
- 0 indicate a crash
- 1 indicate injury
- 0 indicate fire
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 3 |
Complaint records
Owner-submitted complaint content, presented as stored.
Hatchback/Liftgate
Tl* the contact owns a 2016 ford explorer. The contact stated that the power liftgate independently closed and a warning chime could be heard before the lift gate closed. The contact stated that the failure was intermittent. The dealer diagnosed that the liftgate module was defective and needed to be replaced. The manufacturer was notified of the failure. The contact was given ford case number: cas12185619. The…
ODI 10980376
Hatchback/Liftgate
Tl* the contact owns a 2016 ford explorer. The contact stated that the liftgate independently closed without warning. The failure recurred approximately four times. As a result, the contact slipped while attempting to move away and sustained a broken hip, which required medical attention. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 500. The vin…
1 injury
ODI 10883290
Hatchback/Liftgate
Tl* the contact owns a 2016 ford explorer. While the vehicle was parked, the liftgate automatically closed independently. The vehicle was taken to a dealer, but was not diagnosed or repaired. The contact stated that the failure recurred several times. The manufacturer was made aware of the failure. The failure mileage was 4,800. Updated 05/11/16*lj *tr
ODI 10852493