2017 Ford Explorer Steering Problems
- 21
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 21 stored complaint records:
- 1 indicate a crash
- 0 indicate injury
- 0 indicate fire
What owners report
- power steering · 7 records
- steering wheel · 5 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 8 |
| 30–60k mi | 8 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Steering tightens up on curves or straight a-ways. Dealer ran test on computer and found no problems, and a test drive did not reveal any problem at the time. Dealer stated that it was electric steering. Steering is still a problem....
ODI 11282826
Steering
The vehicle has 34,450 miles on it and was purchased oct 1 2016 but is a 2017 model. The steering failed on october 13th while i was in estes park colorado. The vehicle had several issues just prior to the failure with a warning the traction control had stopped working followed by a hill start assist failure and the steering loss stop safely. I've attached pictures of the warnings. This failure occurred 14 days…
ODI 11268884
Body · Steering · Unknown Or Other
Paint on the hood is bubbling, steering feels lose, and the instrument panel cracked do to cold temp....contacted ford they dia ot help or did not car
ODI 11255635
Steering
At around 35,800 miles, i noticed a slight jerk of the steering wheel when going around curves. I was going 70mph on the highway for a quick afternoon trip out of town. On the way home (36,000 miles) it was doing this even when driving straight. I had my husband drive it when i got back, and that's when we decided to get it to the nearest dealership (45 miles away). The whole rack and pinion steering column was…
ODI 11234676
Electronic Stability Control · Steering · Unknown Or Other
I was stuck at a standstill in traffic on a city highway with my family on father's day when the dash lit up with multiple warnings such as "steering loss stop safely," "service advancetrac," "stability control off," and "hill start assist not available." i was not moving and could not understand what happened. No one was injured and the vehicle's power steering failed. The vehicle was not overheating. Roadside…
ODI 11221629
Steering
Driving one day in the neighborhood and power steering locked up briefly intermittently, with the error message. Turned car off and on again and was fine, later on in the day power steering locked up for good and the error message is always there.
ODI 11220363
Steering · Suspension
Rear suspension toe link recall: driving approximately 50 miles/hr with my husband behind the wheel and myself and our 3 children in this family vehicle, this rear suspension broke. We live in rural saline county and drive gravel daily. The incident happened while entering a bridge on a highway. We lost almost complete control of steering requiring the driver to completely turn the wheel as quickly as possible in…
ODI 11221178
Steering · Unknown Or Other · Vehicle Speed Control
The cruise control at my speed of 65 mph stopped alone cause the car to break making me loose control, 2nd the voice command don't work or responding, to help navigation or phone perpouse ( don't use cell while driving) around december 2018 bring tothe attention of the dealer at service and the miss. Kenya after i pick the car she mansion that the reset to the manufacture day was relased , but the problem continue…
ODI 11266910
Air Bags · Steering · Suspension
Vehicle has an nhtsa recall notice#:19v435 and a ford issued recall#:19s17 which indicates as follows: recall description: rear suspension toe link replacement. Risk to safety: a fracture of a rear toe link significantly diminishes steering control, increasing the risk of a crash! I have contacted 3 different deals in my area (ecino, ca, 91316) all said that the replacement parts are currently unavailable. In…
ODI 11223098
Steering
Tl* the contact owns a 2017 ford explorer. While driving, the steering seized and the "steering assist fault, service required" indicator illuminated. The vehicle was taken to crossroads ford of prince george [redacted], located at [redacted], prince george, va 23875) where it was determined that the vin was not included in a recall. The manufacturer was made aware of the failure and stated that there was no recall;…
ODI 11205823
Steering
While driving 60 mph my steering wheel seized completely, a bell started ringing, and an indicator light on my dashboard started flashing that steering failed. Please park safely. There was no warning and my car had been working perfectly before this happened. This caused serious threat of collision and grave bodily damage/death.
ODI 11191273
Steering
Loss of power assisted steering when the car is in motion, and during turning
ODI 11170575
Steering · Suspension
Have a noise on front passenger side suspension
ODI 11258696
Engine · Fuel/Propulsion System · Steering
As i was reversing i placed the vehicle from reverse to drive and it became very hard to turn the steering wheel. On several different ocassions the exhaust has blown smoke and the vehicle smells like fumes after turning it on.
ODI 11143535
Steering
Tl* the contact owns a 2017 ford explorer. While driving 40 mph, the power steering warning indicator illuminated and the steering wheel became difficult to maneuver. The vehicle was taken to rye ford ([redacted], rye, ny 10580, [redacted]) where the contact was advised that vehicle was not included in any recalls. The vehicle was not diagnosed or repaired. The manufacturer stated that the warranties were expired…
ODI 11131917
Steering
Sudden power steering failure resulting in an unsafe and unusable condition in which the vehicle can be driven. Dash alerts began to go off, and the steering was still usable. Next time the car was started the power steering was no longer operating and several additional dash warning indicators were going off.
ODI 11113610
Steering
Clicking noise when turning the steering left or right.i was told by the dealer that he heard the same noise from the same model and year vehicle. This needs more analysis as this may be a safety concern if the steering wheel locks
ODI 11241270
Steering · Unknown Or Other · Wheels
Tires that came with vehicle have chunks of tread peeling off /cutting from normal driving of 9100 miles and 11 months. This presents several hazards such as vehicle stability, traction and potential blowout / rollovers other sizes these same hankook ventus s1 noble2 have already been recalled due to similar failures. These are 255/50 r 20 size.
ODI 11101650
Steering
Making a left turn in the snow and my power steering locked up and i hit the curb, thr dealer is telling me there's no way this can happen and has never happened before. Won't warranty anything and i'm stuck with a vehicle i believe to be unsafe for my wife and children to ride in.
Crash reported
ODI 11066184
Steering
Intermittent steering binding condition at slow turns mainly during hot weather. This binding issue was difficult to recreate and eventually the dealer was able to create this after a lengthy (30 minute) road test in 80+ degree weather. The binding issue was a result of an internal steering gear failure. The part # hb5z-3504-z was finally replaced this year after we had the vehicle in to the dealer multiple times…
ODI 11253785
Steering
2017 ford explorer. Consumer writes in regards to vehicle alert gauge message center displays failure of collision warning system, tracking control system and steering system. Attempts to replace/repair sensor and steering column fails. *smd the dealer informed the consumer a sensor was replaced. Two days later, the dealer called the consumer and informed him the vehicle needed to be reprogrammed and steering column…
ODI 10913513