1. Ford Explorer
  2. Problems
  3. 2017
  4. Seats

2017 Ford Explorer Seats Problems

6
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 6 stored complaint records:

  • 2 indicate a crash
  • 3 indicate injury
  • 0 indicate fire

Mileage in stored records

BandRecords
30–60k mi2
1–30k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 11, 2019 · 46,000 miles

    Body · Seats

    On 09/11/2019, at approximately 6pm, we were traveling north on wv sr2 north approximately 2.5 to 3.0 miles north of the sr2 i-77 interchange. 2017 ford explorer was stopped, waiting on opposing traffic to clear, in order to make a left hand turn into the parking lot of church. Vehicle was rear-ended by a dodge dakota pickup truck impacting slightly off center towards the driver side of the vehicle. There were 4…

    Crash reported · 2 injuries

    ODI 11255262

  • September 11, 2019 · 46,000 miles

    Body · Seats

    Vehicle was involved in a 2 vehicle accident. Explorer was rear ended by a vehicle (dodge dakota pickup truck) traveling approximately 55 mph while explorer was at a stop, waiting to make a left hand turn. The impact was slightly off center to the driver side. The driver seat back collapsed backwards causing driver and rear passenger to collide resulting in lacerations and head injuries to both.

    Crash reported · 2 injuries

    ODI 11255143

  • May 1, 2018 · 16,432 miles

    Seats

    Tl* the contact owns a 2017 ford explorer. The contact stated that the driver's seat was structurally unstable and made an abnormal noise when going in the left direction or when the vehicle made a sharp turn. The vehicle was taken to webber family motors ([redacted], detroit lakes, mn) where the driver's side seat was replaced, but the failure recurred. The vehicle was returned to the dealer where the bolts…

    ODI 11111134

  • March 4, 2018

    Seats

    Back seat (middle row driver side) became unlatched and hit me in the back of the head while driving

    ODI 11076501

  • January 16, 2018

    Seats · Suspension

    Tl* the contact owns a 2017 ford explorer. The contact received a recall notification for nhtsa campaign numbers: 19v435000 (suspension) and 19v651000 (seats). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to rivertown ford ([redacted], columbus, ga 31904, [redacted]) and the contact was informed that parts were not available. The…

    ODI 11287522

  • November 23, 2017

    Seats

    Extremely sharp metal tabs stick out nearly 1" from the inboard side of both driver and passenger seats. Tabs are intended to hold plastic tabs on seat covers however both of mine were not installed properly or had come off in the 6 months we'd owned the vehicle. This tab cut my hand wide open and cut tendons while reaching for my keys that had dropped. Surgery was required. A friend who owns a 2016 explorer…

    1 injury

    ODI 11048841