2018 Ford Explorer Visibility/Wiper Problems

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

What owners report

Band	Records
1–30k mi	3

Owner-submitted complaint content, presented as stored.

August 1, 2018 · 15,000 miles
Visibility/Wiper
Front sound screen windshield seems very soft and weak. Slightest strike from road debris causes chip or crack. Debris strikes regardless of amount of impact has caused chipping, cracks, and visible scrapes of material. Windshield is sound screen and seems made of extremely soft materials making vulnerable to easy damage which is safety risk to driver and occupants while driving regardless of on highway or city…
ODI 11120795
July 23, 2018 · 6,000 miles
Visibility/Wiper
Purchased my explorer on may 28, 2018, vehicle currently has less than 6,000 miles on it and this morning, my daughter used the remote to unlock the doors as it sat parked on our driveway, climbed in and closed the front passenger door and the back window shattered. Glass was inside, outside and then pieces continued to fall. The bottom of the window has small chunks out of it on the edges as well.
ODI 11113003
February 22, 2018 · 121 miles
Visibility/Wiper
The integrated blind spot mirror on both the driver side and passenger side is mounted at the wrong angle. It does not show the blind spot of the car. You can not see any portion of low profile cars in the blind spot mirror and you can not see the headlights of most vehicles at night. It does show the very top of taller cars (suvs/trucks/vans). I have photos taken while driving of cars that are in the blind spot. As…
ODI 11075122