Ford Explorer Hatchback/Liftgate Problems
- 287
- Owner complaint records in our dataset
- 12
- Years with records
- 1999–2016
- Stored years
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 287 stored complaint records:
- 0 indicate a crash
- 14 indicate injury
- 0 indicate fire
Complaints by year
What appears in the records
- Hinge And Attachments · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 79 |
| 60–100k mi | 78 |
| 100–150k mi | 26 |
| 1–30k mi | 23 |
| 150–400k mi | 4 |
Complaint evidence
Latest stored owner-submitted records. Open a year for the full list.
Hatchback/Liftgate
Tl* the contact owns a 2016 ford explorer. The contact stated that the power liftgate independently closed and a warning chime could be heard before the lift gate closed. The contact stated that the failure was intermittent. The dealer diagnosed that the liftgate module was defective and needed to be replaced. The manufacturer was notified of the failure. The contact was given ford case number: cas12185619. The…
ODI 10980376
Hatchback/Liftgate
Tl* the contact owns a 2016 ford explorer. The contact stated that the liftgate independently closed without warning. The failure recurred approximately four times. As a result, the contact slipped while attempting to move away and sustained a broken hip, which required medical attention. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 500. The vin…
1 injury
ODI 10883290
Hatchback/Liftgate
Tl* the contact owns a 2004 ford explorer. After opening the liftgate window, the contact noticed a crack on the driver side hatch. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 172,000.
ODI 10853552
Hatchback/Liftgate · Visibility/Wiper
Tl* the contact owns a 2001 ford explorer. While driving 35 mph, the contact heard a loud thump coming from the rear hatch window. Upon further investigation, the rear hatch window was loose. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was 72,000. ....updated 07/05/16 *bf updated 07/13/16.*jb
ODI 10862579
Hatchback/Liftgate
Tl* the contact owns a 2005 ford explorer. While the vehicle was parked, it was noticed that the liftgate was cracked. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 117,000.
ODI 10808821
Hatchback/Liftgate
Tl* the contact owns a 2016 ford explorer. While the vehicle was parked, the liftgate automatically closed independently. The vehicle was taken to a dealer, but was not diagnosed or repaired. The contact stated that the failure recurred several times. The manufacturer was made aware of the failure. The failure mileage was 4,800. Updated 05/11/16*lj *tr
ODI 10852493
Hatchback/Liftgate
Tl* the contact owns a 2005 ford explorer. The contact stated that the rear hatchback panel cracked. The vehicle was taken to a dealer, who informed the contact that the manufacturer had a customer satisfaction campaign to replace the paneling, but it was discontinued. The vehicle was not repaired. The failure mileage was 74,000. Updated 4/15/15*cn the consumer stated the panel below the back window was cracked.…
ODI 10695148
Hatchback/Liftgate · Seats
Tl* the contact owns a 2013 ford explorer. The contact stated that the third row seat fractured. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the seat needed to be replaced. The seat was not replaced. The contact also stated that the vehicle experienced a leak by the top of the rear hatch. The vehicle was not repaired. The manufacturer was notified of the failures. The…
ODI 10851658