2002 Ford Explorer Rear Problems
- 192
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 192 stored complaint records:
- 1 indicate a crash
- 0 indicate injury
- 0 indicate fire
What owners report
- rear coil · 58 records
- coil springs · 42 records
- both rear · 34 records
- coil spring · 34 records
- rear springs · 24 records
- springs broken · 18 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 108 |
| 30–60k mi | 28 |
| 100–150k mi | 25 |
| 150–400k mi | 5 |
| 1–30k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Rear
When i took my 2002 ford explorer v8 into the shop to get new tires i was told that my rear coil spring is broke and would need to be replaced. I have never been off road with my vehicle and only drive mostly highway. I was told by the mechanic that this is common for my vehicle and i should file a complaint. I had no idea it broke or how it did but my car started leaning to one side. I have small children that need…
ODI 10315475
Rear
BROKEN REAR SPRINGS CAUSING STRUTS TO FAIL
ODI 10322908
Rear
The broken rear springs (both) on our 2002 ford explorer xlt 4x4 caused a near accident on veterans parkway in bloomington, illinois. The springs completely shattered and were broken on both the right and left rear making the suv much less stable in lane changes. When traffic suddenly slowed, we almost loss control when we tried to change lanes. It was a miracle there was not an accident. Ford has known about the…
ODI 10313961
Rear
2002 ford explorer 4x4 limited with 2 broken coil springs 127,000mi. *tr
ODI 10312540
Rear
I have a 2002 ford explorer with about 75,000 miles. I took it to my dealer due to a recall notice, and they performed a multi-point inspection. During this inspection, they said that both of my rear springs were broken. I found this hard to believe because i don't tow anything and i drive city streets and highways. Through investigation on the internet, it seems this is a common problem for 2002 ford explorers. I…
ODI 10307229
Rear
I brought my 2002 ford explorer to my mechanic because i noticed a very loud rubbing noise. Upon inspection, my mechanic discovered that both rear coils were cracked. My vehicle is a "soccer mom" car and has never been off-road. He had to replace the coils, rear rotors and rear wheel bearings because of the damage from the coils. My vehicle has approximately 124,000 miles. *tr
ODI 10310511
Rear · Wheels
Took the truck into have a vibration and noise checked out coming from the rear of the vehicle. Turned out to be a failure of passenger rear knuckle assembly and wheel bearing. Went on car complaints.com to see if a recall was issued for this. There were report of the same type of failure with the wheels actually coming off. *tr
ODI 10303436
Rear
2002 ford explorer xlt 4.0 engine. Rear coil spring failure. The vehical has never been used off-road and the springs do not have surface rust but both are broken. Car in for recall on cruise control and ford "found" issue. Turns out it is very common in this model and ford dealers find it a great way to make extra dollars. U-haul will not rent trailers to owners of ford explorers. They say that there are too many…
ODI 10307605
Rear
2002 ford explorer rear coil breakage.. Was driving and my back end dipped no noise just leaning. Went to mechanic and realized coils have just rusted out, are you serious. Explorer only has 87k. Parts just rusted out and broke. *tr
ODI 10299618
Rear
I took my 2002 ford explorer with 67k miles on it to the dealer for a recall. They offered a free inspection of which they informed me the right rear spring was broken. There was no indication it was broken while driving the vehicle, so there is no way of knowing when it broke. The problem will be corrected by replacing the spring. No improved spring part number was available for ford, so i expect it to break again…
ODI 10296504
Rear
2002 ford explorer rear springs broke , punctured the tire. *tr
ODI 10292725
Rear
Both rear coil springs rusted through and broke on 2002 explorer. This was noticed during inspection while having the oil changed. It appears to be bad steel as there have been many reports of this on the internet. Ford should recall and pay for anyone who has already had to have these replaced. My take on this is it needs immediate attn.(in the form of a recall from ford) to save lives. *tr
ODI 10292208
Rear
2002 ford explorer xlt rear coil springs . I have been in contact with many explorer owners and they report that their rear coil springs are breaking and cracking prematurely! As of now, no recall has been issued for this problem and as i checked under the rear end of my explorer today, both rear coils are broken and will need replacement. As i understand, this problem does not only exist in 2002 models, but others…
ODI 10291883
Front · Rear
Upon inspecting our 2002 ford explorer for state inspection, i discovered the right rear coil spring to be broken. This is one of two broken on this vehicle to date, the first was the left rear discovered by the local ford dealer when in for a routine check, they replaced that spring, i replaced the right side & still have the pieces (3 to be exact) in my possession. We have also had all four axle bearings replaced.…
ODI 10290909
Rear
2002 ford explorer xlt. This suv has a third seat, that's seldom used. Has a towing package that's been rarely used. Rear coil springs that tell me none of these extra options can be used. Without endangering everybody in the car, as well as everybody on the road. This car was driven daily, to and from work, and seldom used on the weekends. Parked on pavement, not gravel, or grass, and never off road. Why are they…
ODI 10286131
Rear
I own a 2002 ford explorer. While having my tires rotated the mechanic told me that my rear drivers side coil spring was broken. I am waiting for the dealer to order new springs as it appears both need to be changed. I was made aware of this on 9-9-09. So i don't know when it broke. I did not hear any noise or notice any difference in handling. *tr
ODI 10284149
Rear
I took my car in for a simple oil change and inspection and they noticed 2 rear coil springs broken and bad rear right wheel bearing. I feel this is a major repair/recall ford motor company should take care of before someone seriously gets injured or dies. I drive this vehicle to and from work locally with 2 small children under the age of 6. I'm glad we didn't get into a major accident with this happening. *tr
ODI 10281679
Automatic Transmission · Engine · Rear
In may 2005, the car would not go into reverse. The o/d light had been going on and off for a number of days. Transmission has to be replaced at a cost of $4500. Car had approximately 60000 miles. In january of 2008, the engine had to be replaced due to because the timing belt went at a cost of $3000. Car had 75000 miles. In august 2009, both rear spring were discovered to be broken when the car was taken in for a…
ODI 10280397
Rear
After hearing several different noises coming from the explorer, i took it in to have it checked out. I was told that the front struts were broken and needed replaced. I paid to have those replaced. After leaving, i continued to hear a second noise. I took the vehicle back to have it checked out again. I was told that they couldn't find any problem. After another week i didn't hear the noise anymore. I then started…
ODI 10279411
Rear
I was changing the rear brakes on my mothers 2002 ford explorer and found that the left rear coil spring was broken in 2 places and cracked quite some distance through the center of the spring. I looked online to see if this is a common problem and it turns out it is a huge problem. The first link i clicked on lead me to a forum with 92 threads were people have had broken springs on their 2002 explorer. This is…
ODI 10278377
Rear
I took my car to have the tires replaced. When the mechanic put the car on the lift he informed me that both of my rear springs were crumbling. One of the springs was broken in 3 places, the other was broken in two places. The mechanic claims in his 30 years of experience he has never seen a broken spring at 51,000 miles, when the vehicle is only used as a family car and had not been a result of an accident. He said…
ODI 10277967
Rear
On 01/29/2010, i took my 2002 ford explorer 4x4 to kill brake & wheel to have new tires put on the vehicle. The technician/mechanic advised me that the left rear spring for the vehicle was broke, but sitting in the center. I called tiffin brake & wheel to schedule an appointment to have the springs replaced. I was advised by an employee that the business has had "a lot of explorers have their springs replaced." the…
ODI 10304148
Rear
When in a ford dealership for lube, oil & filter change, the mechanic noticed that both rear coil springs were broken. *tr
ODI 10276398
Rear
While rotating the tires on my 2002 ford explorer i found that both rear springs are broken. I believe this is caused due to sub standard materials as my car has never been used for off road or towing. My car has only 62,000 miles. Both springs and struts will have to be replaced. *tr
ODI 10275603
Rear
Broken rear coil springs were discovered during routine brake replacement. Truck had been handling poorly, was brought to dealership for brakes & shocks. Service advisor advised of discovery of cracked springs, had to keep vehicle overnight for repair/replacement. *tr
ODI 10274165