2002 Ford Explorer Rear Problems
- 192
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 192 stored complaint records:
- 1 indicate a crash
- 0 indicate injury
- 0 indicate fire
What owners report
- rear coil · 58 records
- coil springs · 42 records
- both rear · 34 records
- coil spring · 34 records
- rear springs · 24 records
- springs broken · 18 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 108 |
| 30–60k mi | 28 |
| 100–150k mi | 25 |
| 150–400k mi | 5 |
| 1–30k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Rear
Driving from parking lot, heard a loud thump from the rear. Upon inspecting, the rear coil spring is broken in two places. *tr
ODI 10273890
Rear
I drive a 2002 ford explorer with 86,000 miles. The driver side rear coil spring broke. *tr
ODI 10273298
Rear
Passenger side rear coil spring broken in half near top portion. Apparently it is a common problem with this year of explorer, but nothing has been fixed yet. *tr
ODI 10273663
Rear
Just like thousands of other 2002 ford explorer owners both of my rear coil springs are broken at the top of the spring and need to be replaced because they rusted from the inside out (poor quality) i also had to replace both rear wheel bearings. Obviously this year vehicle has rear end issues that need to be addressed by ford. I just cannot understand why there is no coil spring recall? Ford must know there's a…
ODI 10272341
Rear
REAR COIL SPRING FAILURE ON 2002 FORD EXPLORER. *TR
ODI 10268292
Rear
Rear coil spring broke after only 76,000 miles. Light driving most times. *tr
ODI 10267655
Rear
2002 ford explorer driver side rear coil spring broken. *tr
ODI 10294078
Automatic Transmission · Rear
I own a 2002 ford explorer, purchased new in 2001. First a few years after the vehicle was purchased, my o/d light stated flashing. I brought the vehicle to my local ford dealer as it was still under warranty. The transmission was overhauled and haven't had a problem. In 2008 i had routine brake replacement done on my vehicle at a local garage and when this was done the technician working on the vehicle noticed that…
ODI 10267720
Rear
I own a 2002 ford explorer with 65,000 miles on it, have never towed anything or used it for hauling heavy loads. I take my small children back and forth to school and drive 15 miles round trip to work 3 days a week. Both rear coil springs are rusted and broken - passenger side broken in 3 spots, driver's in one spot. This has ruined the rear struts. Car is now dangerous to drive. *tr
ODI 10265362
Rear
The coil spring on my 2002 ford explorer snapped off at the top and now rests atop my sway bar. I have read of several complaints of this happening since it has happened to me. *tr
ODI 10263714
Rear
I was driving home when all of a sudden i heard a loud clang from the rear of the car. I felt the back of the car drop. Luckily, i was only about 100 yards from home so i drove it home. Looking under the car once i got it home it was immediately noticeable that the driver side rear coil spring had just snapped. This car has never been used for towing or going off road; it is strictly a highway vehicle. This is an…
ODI 10261968
Rear
Tl*the contact owns a 2002 ford explorer. The contact noticed that the rear of the vehicle was lower to the ground than usual. The vehicle was taken to an independent mechanic and a ford dealer and they both verified that the rear coil springs failed. The failure mileage was 68,000.
ODI 10262807
Rear
Tl*the contact owns a 2002 ford explorer. While driving approximately 35 mph, the vehicle began bouncing abnormally. Upon further inspection, the contact noticed that the rear passenger coil spring was fractured. She is in the process of having the vehicle repaired and notifying the manufacturer. The failure and current mileages were 91,000.
ODI 10260547
Power Train · Rear
36,006 miles rear axle seals started leaking, had new set put on. Not even 10,000 miles & that set started leaking. Had third set put on. 61,500 miles & leaking again! Mechanic says i have a broken rear coil spring. Could the springs have been faulty all long causing the rear axle seals to leak? *tr
ODI 10261727
Parking Brake · Rear · Seat Belts
Broken rear coil springs on 2002 ford explorer xlt, 85000 miles. Also need front and rear wheel bearings, seat belt tensioner, emergency brake repair. *tr
ODI 10274303
Rear
I was hearing a loud sound from the rear-end, thought it was the tires so i replaced them. Brought the vehicle in because i believe the bearings were going, which they were, at which time they stated the rear spring was snapped. The car is in the shop now getting repaired and i am unsure how this happened because i never felt anything that seemed like a spring snapping. I was also informed by the mechanic that it is…
ODI 10259974
Rear
I took my 2002 ford explorer in for new tires(82k miles) and the mechanic told me one of my rear coil springs was broken in 3 places. I hadn't noticed any "knocking" or noises as i drove my truck, and i don't use it off-road or take it anywhere where there's great stress put on the suspension system. To my knowledge the struts weren't damaged due to the spring failing, but i didn't have another $300 to replace both…
ODI 10259880
Rear
After failing inspection because both rear coil springs were broken. Vehicle has never towed or carried heavy loads. *tr
ODI 10258488
Rear
Found part of my rear spring for my 2002 explorer lying on the floor of the garage. Upon inspection i see the driver's side spring and the top that holds the spring are broken and crumbling. The passenger side spring and top has several cracks. This is at 101,000 mi, never driven off road and only light towing. I believe this is a serious safety issue because it could very well fail with a fully loaded vehicle on…
ODI 10257792
Rear
Looks like this is a fairly common complaint. I have a 2002 ford explorer, with 84k miles. I have been told that both rear coils are broken. Based on what i am reading on misc blog sites, a great number of 2002 ford explorers have had these issues. Obviously there is a defect on these rear coils and it seems like ford should step up and offer free replacements. I am going to try to replace myself as the garage…
ODI 10258790
Rear · Springs
During a service the rear spring was foind to be broken in two places. The first two coils of the righ rear coil spring were broken. *tr
ODI 10256361
Rear
Broken coil springs-car is not used for towing or other activities. Many such reports of premature coil breakage. My car has 66k miles on it--no third seat. Both coils broken. *tr
ODI 10254633
Automatic Transmission · Parking Brake · Rear · Unknown Or Other
2002 ford explorer with broken coil spring, crack under rear window, and transmission slip, broken parking brake shoes in assembly. Same complaints that seem to be common. And same with everyone else, no help from ford. *tr
ODI 10253508
Rear
Rear coil springs broke on 2002 explorer for unknow reason. *tr
ODI 10261827
Front · Rear
Only 83,000 miles on my 2002 ford explorer and i am faced with a bill of around $2,500 for repairs. The rear wheel bearings and hubs need to be replaced. The rear struts need to be replaced. The front stabilizer bar bushings need to be replaced. When the car is driven you can hear noises like a whining sound. It sounds almost like a plane is landing in my back seat. *tr
ODI 10252077