FordExplorer2002
  1. Ford Explorer
  2. Problems
  3. 2002
  4. Suspension

2002 Ford Explorer Suspension Problems

113
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 113 stored complaint records:

  • 1 indicate a crash
  • 0 indicate injury
  • 1 indicate fire

What owners report

Mileage in stored records

BandRecords
60–100k mi37
100–150k mi21
30–60k mi15
150–400k mi9
1–30k mi5

Complaint records

Owner-submitted complaint content, presented as stored.

  • February 5, 2003

    Suspension

    THE LIFT GATE ON THE RIGHT SIDE SHOCK BROKE. *JB

    ODI 10008956

  • September 1, 2002

    Suspension

    My vehicle has cracking noises behind dash that uncovered 15 plus bolts loose, in addition the dealer noticed the frame looked racked. The tailgate and front end assembly show signs that potential structural problems per service mgr. Ford continues to not return calls and giving a run around to dealer. Engineer from ford disavowed problems stating within spec's. Dealer has continued to argue back due to visual…

    ODI 769985

  • April 18, 2002 · 71,535 miles

    Axle Hubs · Suspension

    2002 ford explorer eddie bauer 4l v6 auto trans i had my explorer into the dealer for an oil change last january and they mentioned that my right rear wheel seal was leaking and needed to be changed but not right away. I waited for the next oil change in april and scheduled it in for a wheel seal replacement -- $190. No mention of any problems with the rear end. Not 90 miles later i hear a loud crunching sound and…

    ODI 10225505

  • March 20, 2002 · 83,000 miles

    Suspension

    2002 FORD EXPLORER BEARING AND HUB FAILURE. *TR

    ODI 10321301

  • February 19, 2002

    Suspension

    When driving at 50mph and higher vehicle vibrates uncontrollably. Dealer has inspected vehicle several times, and problem still exists. *ak consumer states that ford bought back vehicle and refunded his money. *slc

    ODI 8014573

  • February 18, 2002 · 82,000 miles

    Suspension

    Loud grinding noise from front and rear wheels, the front wheel bearing failed along with the front carrier bearings were spun replaced them at 82,000 miles and at 86,000 miles the rear did the same thing but the rear did not spin the carrier bearings (not yet anyways) the front repair cost me and my wife over 600 dollars (would have been over 900.00 if i didn't do the work my self) the rear we had to buy the parts…

    ODI 10219709

  • December 23, 2001

    Suspension

    While driving and making a left turn the vehicle vibrates violently as if it was not in gear. Drivers feels very unsafe driving. Please provide any further information.*ak

    ODI 8002731

  • October 25, 2001

    Suspension

    While making a right turn or driving over bumpy road, steering column and entire car begins to shake significantly at speeds of 55mph and continue until pulling off the road or slowing to 20mph.shaking continued for 2 miles until being able to safely pull off the highway.steering wheel shaking is significant enough to shake drivers entire body! This has happened on 3 occasions. Steering column shaking happens…

    ODI 764208

  • July 28, 2001

    Automatic Transmission · Door · Exterior · Gasoline · Suspension

    Consumer states there is a squeaking noise originating possibly from the suspension when driving over speed bumps or uneven road surfaces at highway speeds especially during windy conditions. Also there is vibration occurring in the front end of the vehicle at 55 - 60 mph. The vibration can also be felt from under the seat with the windows rolled up. *tt

    ODI 564738

  • June 26, 2001

    Suspension · Tires

    Whenever vehicle hits a bump it's hard to control, goes all over road. Contacted dealership, but dealer refused to look at vehicle.*ak consumer has replaced the michelin tires at their cost, p235/70r16, dot e20291511, vehicle and tires only had 470 miles. *slc

    ODI 891931

  • Suspension

    Steering wheel vibrated while driving at highway speeds. Dealer attempted to repair the vehicle, but was not able to remedy the problem. Dealer did not inform the consumer of the repairs that were made. *ak

    ODI 10040105

  • Suspension

    When stopped at light vehicle makes a loud humming noise. Took to dealer, and dealer couldn't identify problem. *ak

    ODI 8009534

  • Suspension

    The truck seems to have a tire or suspension hop/chatter after going over all types of bumps small/large, does not seem affect the driving ability but it is annoying. Any other complaints on this? Also could not locate dot # on tires, made in canada.*ak

    ODI 765439