1. Ford Explorer
  2. Problems
  3. 2002
  4. Electrical System

2002 Ford Explorer Electrical System Problems

113
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 113 stored complaint records:

  • 3 indicate a crash
  • 0 indicate injury
  • 14 indicate fire

What owners report

  • door ajar · 28 records
  • ajar light · 15 records
  • dome light · 11 records
  • door locks · 8 records
  • several times · 7 records
  • lock unlock · 7 records

Mileage in stored records

BandRecords
100–150k mi26
60–100k mi23
150–400k mi15
30–60k mi12
1–30k mi9

Complaint records

Owner-submitted complaint content, presented as stored.

  • March 15, 2008 · 75,000 miles

    Electrical System

    Door ajar light stays on and causes dome lights to flash on and off and chime while driving. Car alarm goes off randomly for no apparent reason. Have talk to ford they tell me i need to bring it in while this is all happening so they can figure out what's going on. Car never seems to do it at a time i can take it in. *tr

    ODI 10226393

  • January 1, 2008 · 75 miles

    Door · Electrical System

    Door ajar light and beeping sensor is always going off. Causing the doors to unlock while driving and also causing the inside dome light to turn on and off. I have done some research and alot of ford explorers are having this problem. *tr

    ODI 10326295

  • November 22, 2007 · 93,000 miles

    Electrical System

    On 11/22/2007 my 2002 ford explorer burned, it is a total loss. The fire originated inside the center console. Vehicle was running when smoke first appeared, engine was immediately shut off. Flames erupted within 3-5 minutes from the time smoke first appeared. *tr

    Fire reported

    ODI 10209904

  • October 17, 2007 · 147,000 miles

    Electrical System

    Tl*the contact owns a 2002 ford explorer. The contact stated that the vehicle alarm sounds throughout the night while the vehicle is parked and shut off. While driving, the doors lock and unlock, the ceiling lights flicker on and off, and the door ajar buzzer chimes intermittently. The dealer has not been notified. The current mileage was approximately 150,000 and failure mileage was approximately 147,0000.

    ODI 10209129

  • October 13, 2007

    Automatic Transmission · Electrical System · Rear

    Bought the car used in sept. 2007. A month and a half later, had to replace rear passenger wheel bearing. A month after that, we had to replace the driver side rear wheel bearing. Driver door window motor went a week after the wheel bearings. Abs light is on. Also had to replace two coils in the electrical unit. Put approximately 3,000.00 into car since purchase in less than eight months. *tr

    ODI 10227553

  • September 1, 2007 · 110,000 miles

    Electrical System

    At 110,000 miles both rear passenger windows stopped working. A trip to the dealer said both windows needed new cables and it would cost $1,000. Windows won't go up or down. *tr

    ODI 10219566

  • June 28, 2007 · 95,200 miles

    Electrical System · Fuel Pump · Wiring

    This 2002 ford explorer eddie bauer abruptly stops while driving at any speed without any notice or indication that the ignition will fail to keep the car running. This car has been to two ford dealerships and one reputable and established independent automotive repair shop. This car was at a toyota dealership for almost 30 days and this car was returned to me with this potentially fatal defect still undiagnosed.…

    ODI 10214309

  • May 12, 2007 · 955,000 miles

    Electrical System

    Door ajar constantly on. Interior dome light front and cargo come on and off for minutes at a time. Beeps and chimes sporadically for no given time or reason while driving, stopping, turning or any other action. A distraction to driving; especially dome lights at night and beeps/chimes which can also interfere with radio sound output and attention. Has been in and out of dealer with no result. Have provided other…

    Crash reported

    ODI 10238835

  • May 7, 2007 · 95,000 miles

    Electrical System

    Since may 2007 vehicle has electrical problems reported to armstrong ford in homestead fl. They are never able to ascertain problem with simple diagnostic. However constant diagnostic and fix this and that and do or don't do this have cost me hundreds of dollars. In the meantime i continue to have problems. *tr

    ODI 10296191

  • April 22, 2007 · 50,503 miles

    Electrical System · Switch · Wheel Bearing

    2002 ford explorer caught fire. Consumer stated that the vehicle caught fire while his mother was visiting his sister in a different state. No attempt was made to repair her vehicle and rental cost them $600.00 out of pocket. *kb prior to the fire, the consumer asked the mechanic to inspect the vehicle, because warning lights were coming on and going off intermittently. The consumer had a list of documentation…

    Fire reported

    ODI 10219460

  • January 3, 2007

    Electrical System

    My dashboard has digital mileage/ temp and trip....however, since i got the suv in december of 2007, the cluster that shows that information has not been up. The dealership i bought the suv from refused to have it fixed and i need to know what i can do without spending alot of money. *tr

    ODI 10234749

  • November 5, 2006

    Cooling System · Electrical System · Tires · Torque Converter

    Ongoing shifting and slipping within the transmission. Also a loud shrill at the end of the acceleration. The transmission converter has been replaced multiple times and the transmission leaked out fluid at highway speed. After the repair of a stripped transmission line connector and a pile of glue to fix a broken electrical connector the vehicle was returned to service by the dealership and the warranty company.…

    ODI 10172654

  • August 8, 2006 · 90,000 miles

    Electrical System

    Bought my 2002 ford explorer new. At 90000 miles, the mileage gauge went out and ford dealership told me it would cost $600 to repair. My local repair shop told me that this problem is common with ford explorers and expeditions of the same year. *nm

    ODI 10164982

  • July 18, 2006 · 75,000 miles

    Electrical System

    Dt*: the contact stated while attempting to roll down the driver's side front window, the window would not go down and the smell of smoke appeared. The smoke was coming from the console area on the driver's side door. The vehicle was pulled off of the road until the smoke subsided. The dealership has not been notified.

    ODI 10162752

  • June 9, 2006

    Antilock/Traction Control/Electronic Limited Slip · Automatic Transmission · Electrical System · Engine And Engine Cooling · Equipment · Fuel System, Gasoline · Tires

    On or about november 3, 2005, i purchased a break model used ford explorer xlt 2002 from norm reeves honda car dealer in cerritos, ca. The car had 78,000 miles on it at the time of purchase. I signed the papers and took the possession of the car. It has not been more than 2 months that the car started giving me trouble on the pick up of the speed, transmission, gear adjustment, over use of the gas, difficult high…

    ODI 10159520

  • May 1, 2006 · 37,000 miles

    Electrical System · Power Window Devices And Controls · Tires · Transfer Case (4-Wheel Drive)

    After owning for a week and a half, had to have the g ears in the rear end replaced. Later informed that the tires were not evenly worn which was causing the rear end to pop. After replacing the tires, the four wheel drive would not work. The 4 x 4 module and the wiring need to be replaced, costing $1000.00. That is not including the driver window switch needing to be replaced as well as the window regulator. Now…

    ODI 10203260

  • April 24, 2006

    Air Bags · Automatic Transmission · Electrical System · Rear

    2002 ford explorer. Failed transmission, starter, rear wheel bearings, airbag, pinion, electric window. Now loud sounds from rear of car. *jb

    ODI 10156337

  • January 26, 2006 · 85,000 miles

    Air Bags · Electrical System · Front · Latch · Motor

    Dt*: the contact stated the air bag light intermittently illuminates. The vehicle was seen by a dealer. The service department determined both front seat belts needed to be replaced due to the integrated air bag/seat belt system. The entire front seat belts were replaced accordingly but the air bag light later illuminated. The vehicle was taken back to the dealer. The service department suggested replacing the seat…

    ODI 10148759

  • July 2, 2005 · 7,000 miles

    Electrical System

    Dt: the consumer states 2002 ford explorer quit while going 60 mph. Starteds back up. Vehicle was towed to the dealership. This occurred on july 2, 2005. The vehicle had been running fine although consumer took it back after he purchased it to have the idle looked at. He never thought it ran quite right. Dealership stated the pmc, main computer, was the problem. This was replaced but, the manufacturer had to be…

    ODI 10129174

  • July 2, 2005 · 37,000 miles

    Electrical System

    Right, rear electric window failed for no apparent reason after owning vehicle for 42 months and 37,000 miles. Window will not rise. Vehicle taken to mechanic for repair.

    ODI 10128350

  • June 27, 2005 · 36,700 miles

    Electrical System

    Electrical system near left rear wheelwell began clicking for no apparent reason after 42 months and about 37,000 miles of ownership. Constant loud click makes it impractical to drive vehicle or ride in vehicle. Vehicle taken to mechanic who determined it is an electrical failure in the air conditioning system. Mechanic has been unable to fix the problem.

    ODI 10128351

  • June 5, 2005

    Electrical System · Latches/Locks/Linkages

    AUTOMATIC DOOR LOCK SYSTEM. *JB

    ODI 10161236

  • April 25, 2005 · 49,000 miles

    Electrical System

    Experts determined that the right side of the left front drivers seat suffered an electrical fault, resulting in a fire which totaled the vehicle. However, the interior cabin fire was extinguished, preserving the remainder of the seat and adjacent center console burn area. Occupants were able to escape the vehicle and avoid personal injury. A year and a half later, ford still refuses to accept responsibility for the…

    Fire reported

    ODI 10171040

  • February 4, 2005 · 55,000 miles

    Electrical System

    Door ajar light remains on despite all doors being secured. When you engage the door locks from inside the vehicle, the drivers side lock will disengage after a few seconds. When you lock doors from outside the vehicle (with the remote), the chime will beep two times as if there is a door open. Now the interior overhead light remains on. After much investigation the gem module is defective. *jb

    ODI 10110041

  • February 1, 2005

    Electrical System

    While driving the automatic door locks would unlock by themselves. *nm *jb

    ODI 10111543