2002 Ford Explorer Air Bags Problems
- 93
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 93 stored complaint records:
- 33 indicate a crash
- 25 indicate injury
- 3 indicate fire
- 2 indicate a death
What owners report
- police report · 13 records
- airbag light · 13 records
- report filed · 11 records
- seat belt · 9 records
- passenger side · 7 records
- light came · 7 records
Mileage in stored records
| Band | Records |
|---|---|
| 150–400k mi | 22 |
| 60–100k mi | 19 |
| 30–60k mi | 9 |
| 1–30k mi | 8 |
| 100–150k mi | 7 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags · Driveline
Have had to replace both rear wheel bearings on 2002 ford explorer limited, also had to replace both rear springs. Lucky my wife has good hearing so she noticed the noise as soon as it started or else may have went far enough to loose wheel. Had rear springs and wheel bearings replaced at a cost of approximately $1100.00 . After reading complaints and talking with other explorer owner i feel it should have been a…
ODI 10254367
Air Bags
AIR BAG LIGHT. *TR
ODI 10268586
Air Bags · Non-Powered Axle Assembly · Seat Belts · Springs
Tl*the contact owns a 2002 ford explorer. The contact stated that the air bag indicator remained illuminated. The dealer stated that the seat belt latch system does not work and they are charging him to diagnose and repair the failure. The contact stated that it is a safety hazard that the seat belt does not work. The failure and current mileages were 47,600. Updated 12/10/08 *cn both of the rear springs broke and…
ODI 10246926
Air Bags · Power Train
I bought my 2002 ford explorer in 2005. At about 85000 miles i noticed the transmission started to slip and often jerks real hard when shifting into 3rd. I had the transmission fluid changed by an authorized ford dealer in my area and they told me there are no metal shavings in the fluid, however, they did tell me that the 2002 fords are well knows for having transmission problems and they see it all the time in…
ODI 10423877
Air Bags · Suspension
2002 ford explorer, wheel bearings went out (pre-maturely as on thousands of this model car)and airbag disconnected (ford made cable too short under driver's seat.) lucky we caught it before wheel flew off and airbag didn't deploy! *tr
ODI 10244226
Air Bags
We got in to a head on collision and the airbag did not deploy and we hit at about 45 m.p.h. On impact and nothing deploy soon after the crash the airbag light flashed for several days till we got the repair and they just reset the computer in the truck and now the airbag light is flashing only a week after they reset it and the ford company here has no reasoning or answer to why this happened and they refuse to…
Crash reported · 2 injuries
ODI 10225026
Air Bags
I have a 2002 ford explorer. For the last 2 years the air bag light is coming on and off. Finally i took it for inspection and it didn't pass because the light was on and is a safety issue concern. I contacted ford motor company and because there is no a recall they would not fix the problem, despide of all hundreds of complaints about the same issue. Probably waiting till someone die...toyota is the best example of…
ODI 10323455
Air Bags
On 12/23/07 my in-laws were involved in a rollover crash of a 2002 ford explorer. My wife and i witnessed the entire accident as we were following my in-laws home from church. A cardboard box was in the roadway, and my mother-in-law took action to miss the box. She steered around the box, but when she tried to correct the vehicle it got sideways and the front driver's side tire assembly broke away and the vehicle…
Crash reported · 2 injuries
ODI 10213605
Air Bags
Had air bag light come on. It was a $44.00 harness that the dealer had a service bulletin telling him of the problem. It cost me 247 dollars to get the vehicle back. I have talked to several other 2002 explorer owners and they have had the same harness replaced at about 60000 miles. A complaint has been sent to the dealer for the labor charges which were or seemed excessive. *ak
ODI 10190741
Air Bags
2002 ford explorer airbag light has been on. I took it to the dealer and they said it needs a pretensioner repair kit installed for $650. I declined service. I looked on the internet and their are lots of complaints; in july 2001, ford issued a special service message announcing that some air bag clockspring devices may produce noise when the steering wheel is turned full left or right. Ford was aware that some…
ODI 10246626
Air Bags
My husband and i own a 2002 ford explorer xlt. The problem is with the airbag. The airbag light has stayed lit and needed repairs on 2 occasions. The first time this occurred was a year ago. At that time, we took the car to a ford dealership and were told the safety harness needed to be replaced and this was covered under the warranty. The airbag light has recently come on again. Again, we took the car to a ford…
ODI 10183155
Air Bags
On the ford explorers 2002-2003 there is a passenger restraint fault where the airbag light comes on indicating that the passenger restraint and or driver restraint srs system is at fault. This is concerning me simply because it appears to me that this could cause the air bag to deploy while i am driving. *tr
ODI 10195106
Air Bags · Air Conditioner · Automatic Transmission · Parking Brake · Power Window Devices And Controls · Seat Belts · Suspension
On my 2002 ford explorer suv i have had to replace 3 of the 4 wheel bearings and hub assemblies(approx $250 each), with the 4th not far behind. I have also had to replace the 4-wheel drive module(approx $400-$500). I have had problems with the rear window motors going bad and having to replace these too. The air conditioning unit has stopped working. The passenger air bag dummy light has come on for no reason. The…
ODI 10225925
Air Bags
Airbag indicator light on the instrument cluster remains on after starting the vehicle. *jb
ODI 10188467
Air Bags
Airbag warning light, flashes several times and then stays illuminated
ODI 10171814
Air Bags
Dt*: the contact stated while driving 35 mph the vehicle was hit on the passenger side by another vehicle, spun around and flipped side to side several times. The air bags did not deploy in the vehicle. The vehicle was equipped with side curtain and frontal air bags. Seat belts were in use however minor injuries were sustained. A police report was filed at the scene. The vehicle was towed to an independent repair…
Crash reported · 2 injuries
ODI 10159020
Air Bags · Power Window Devices And Controls · Suspension
2002 explorer with 95k miles: power windows, airbag and front/rear wheel bearings. Dealer was not surprised by these problems at all. $3k estimated repair cost. *nm
ODI 10157208
Air Bags
2002 ford explorer, well serviced, less than 54000 miles on it. Last week airbag light came on, flashed, then stopped. It didn't come on again until this week. Took it to the torrance power ford dealership & they told my husband that it was a faulty spring that was sliding & coming in contact with the cruise control wire & probably shorted out. Cost to fix, $467.00, called the ford co & they said airbag system was…
ODI 10156350
Air Bags · Automatic Transmission · Electrical System · Rear
2002 ford explorer. Failed transmission, starter, rear wheel bearings, airbag, pinion, electric window. Now loud sounds from rear of car. *jb
ODI 10156337
Air Bags · Seat Belts
We have a 2002 ford explorer. The airbag warning light is on and stays on. It's been like this for a while now. I never thought much of it until i got online researching it and found that not only that it is a common problem, but a very dangerous situation. Apparently the airbags will not even work. From what i found the problem has to do with a cable that connects the seatbelt locking mechanism to the srs system is…
ODI 10247342
Air Bags · Brake Lights · Rear
First of all i have a humming sound coming from the rear of the vehicle i notice it most when we are traveling on the hwy at at least 55 mph or more. In oct. My brake light came on for no reason and now in feb. My air bag light came on for no apparent reason. *nm
ODI 10156798
Air Bags · Electrical System · Front · Latch · Motor
Dt*: the contact stated the air bag light intermittently illuminates. The vehicle was seen by a dealer. The service department determined both front seat belts needed to be replaced due to the integrated air bag/seat belt system. The entire front seat belts were replaced accordingly but the air bag light later illuminated. The vehicle was taken back to the dealer. The service department suggested replacing the seat…
ODI 10148759
Air Bags
Dt: the consumer stated while traveling 55 mph on a busy highway, a truck in front of the consumers vehicle started loosing debris all over the road way. The vehicle started to swerve; this in turn caused a four vehicle accident. This was a frontal impact on the driver's side. The airbags did not deploy. Seat belts were in use. *jb
Crash reported
ODI 10148240
Air Bags
Airbag light switched on, as a result of pre-tensioner failure from movement of the passenger seat. This also happened twice to a friend of mine with a 2002 explorer. Abs light sensor failed. ** jb
ODI 10137084
Air Bags
Dt: the consumer's father was in accident yesterday, july 12, 2005 at about 10:00 am. Consumer says that vehicle was struck on the driver's rear corner panel breaking off the rear wheel on the driver's side. The air bag did not deploy. *jb
Crash reported · 1 injury
ODI 10128596