2002 Ford Explorer Air Bags Problems
- 93
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 93 stored complaint records:
- 33 indicate a crash
- 25 indicate injury
- 3 indicate fire
- 2 indicate a death
What owners report
- police report · 13 records
- airbag light · 13 records
- report filed · 11 records
- seat belt · 9 records
- passenger side · 7 records
- light came · 7 records
Mileage in stored records
| Band | Records |
|---|---|
| 150–400k mi | 22 |
| 60–100k mi | 19 |
| 30–60k mi | 9 |
| 1–30k mi | 8 |
| 100–150k mi | 7 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
My 2002 ford explorer front driver side airbag deployed when my wife started the car my 2 year old daughter was in the car also . We have a police report. My wife is terrified to get back in the car now. The people at ford want to charge me to fix the car, which is crazy. I am trying to find out if this has been reported before.
2 injuries
ODI 10116173
Air Bags
While traveling at 20-25 mph consumer's vehicle was involved in a front end collision, and air bags did not deploy. Driver sustained minor injuries.*ak
Crash reported · 1 injury
ODI 10097817
Air Bags
Air bag light comes on frequently indicating the air bags are inoperable. The car has been repaired 5 times. Ford cannot repair the issue. The district and ford corporate are non-committal. *jb
ODI 10107754
Air Bags · Automatic Transmission · Differential Unit · Parking Brake · Seat Belts
Problems with the transmission, rear axle and seatbelts. (nar) *mr transmission problem was found out to be a problem in the rear differential. Vehicle was serviced also for parking brake not locking in position. Also, consumer encountered a problem with right rear hatch guide for door pin coming apart, and trim on driver's seat bottom was coming loose. In addition, air bag light on dash kept coming on and stayed…
ODI 10073401
Abs Warning Light · Air Bags
Anti-lock brake light comes on and you lose anti-lock brakes. The brake pedal pushes to floor was repaired 4 times already. In addition, the airbag is not operating, 2002 ford explorer xls. *la
ODI 10042982
Air Bags
The air bag light illuminated on the dash board. *jb
ODI 10017362
Air Bags · Antilock · Steering · Vehicle Speed Control
While pulling into parking space (right) in parking garage my explorer experienced a sudden accleration-at full throttle (snapping the steering wheel to the right) (extremely loud revving, whining and another sound like a bad belt screech all at the same time) before the crash. No brakes (pedal went to the floor). Crashed into steel i-beam bending it and cracking concrete pillars. No airbag on impact.
Crash reported
ODI 10005871
Air Bags
The air bag light illuminated on the dash board. *jb
ODI 10014954
Air Bags
Airbag light was staying on. Dealership states they deactivated the airbag system as they indicate no repair is available at this time. The connector is getting moved around and the pins are being spread causing poor contact drivers side. *nlm
ODI 10019119
Air Bags
The air bag light illuminated on the dashboard and stayed on. *jb
ODI 10011813
Air Bags
My truck rolled at 35 mph 2 times and did a 180 the airbags never went off. Causing me to suffer injuries to my head chest and legs. Mr
Crash reported · 1 injury
ODI 768477
Air Bags · Antilock/Traction Control/Electronic Limited Slip
Car was on a family trip when abs light came on for no reason. Dealership can not get the light back on. Car was started in the morning and air bag light flashed and then stayed on and the dealership said it was due to a short. Day after it was in the shop for the air bag light the car would not start. Would not turn over. It will be in the shop again. For the third time in 6 months.*ak
ODI 766870
Air Bags
Severe frontal damage. Vehicle total loss. Why did air bags ot deploy???*ak
Crash reported · 1 injury
ODI 763559
Air Bags
Consumer states that while traveling at 40 mph, consumer hit another vehicle that failed to stop at a light. Consumer states none of the vehicles airbags deployed. Please provide any further information.8jb
Crash reported
ODI 8009055
Air Bags
Tl*the contact owns a 2002 ford explorer. The contact stated while driving 25 mph, the air bag indicator light illuminated. The contact had the pretension set and clock spring replaced seven times but the failure continued. The failure mileage was approximately 172,000.
ODI 10359552
Air Bags · Antilock · Steering · Vehicle Speed Control
While pulling into parking space (right) in parking garage my explorer experienced a sudden accleration-at full throttle (snapping the steering wheel to the right) (extremely loud revving, whining and another sound like a bad belt screech all at the same time) before the crash. No brakes (pedal went to the floor). Crashed into steel i-beam bending it and cracking concrete pillars. No airbag on impact.
Crash reported
ODI 10005808
Air Bags
Air bag warning light remains illuminated, indicating a malfunction. Dealer states that air bag module is defective. *ak
ODI 889653
Air Bags
Air bag light comes on intermittently. Control module replaced three times. However problem still exist. Vehicle in service 5 or 6 times. *tt *nlm
ODI 10001743