FordExplorer2002
  1. Ford Explorer
  2. Problems
  3. 2002
  4. Body

2002 Ford Explorer Body Problems

108
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 108 stored complaint records:

  • 3 indicate a crash
  • 3 indicate injury
  • 2 indicate fire

What owners report

  • rear window · 20 records
  • panel below · 13 records
  • rear hatch · 11 records
  • failure mileage · 11 records
  • rear panel · 11 records
  • below rear · 11 records

Mileage in stored records

BandRecords
60–100k mi32
100–150k mi28
30–60k mi16
150–400k mi11
1–30k mi4

Complaint records

Owner-submitted complaint content, presented as stored.

  • December 1, 2004

    Body

    By the ford symbol in the back there is a crack about 6-8 inches long. No dents or debris around crack. The crack just happened.*ak

    ODI 10108221

  • November 16, 2004 · 40,000 miles

    Body

    HUGE CRACK ON BACK PANEL BELOW WINDOW!!!!!!!!!!!! *TR

    ODI 10660490

  • July 23, 2004 · 42,000 miles

    Body

    Rear tailgate had a fracture about 10 inches long and the mold was touched up with paint prior to shipping or selling. It was cracked. Dealer stated that they had a service bulletin on this problem.*ak

    ODI 10083646

  • June 14, 2004 · 45,000 miles

    Body

    CRACKED PANEL ON BELOW WINDOW ON 2002 EXPLORER. *TR

    ODI 10253867

  • October 15, 2003 · 61,000 miles

    Body · Visibility

    Same as noted from other ford explore 02 owners.....the bottom of the rear window is cracked shortly after purchase in 03. I have now attached a sign using stick on letters that read on the back panel "ford quality' with an arrow pointing to the crack as the dealer and ford will not do anything about it as evident by all the complaints. I think ford needs this type of publicity! *tr

    ODI 10242229

  • October 1, 2003 · 20,000 miles

    Body

    Seats are rusted underneath, under dash metal rusting. Contacted local dealer where purchased, said they contacted ford, condition normal. I contacted ford, same answer. Concern is rust is a never ending condition and in time (what ever it may be) will cause failure. Having paid quite a large amount of money for vehicle, i find it hard to understand that this practice is safe and not a concern. *jb

    ODI 10041113

  • December 17, 2002 · 166,000 miles

    Body

    2002 ford explorer, the back lift gate / panel directly under the glass, cracked for no reason. One day heading to lunch i noticed this piece cracked. Now, i have been noticing this on other ford explorers and even found a website containing lots of other 2002 ford explorer owners complaining about the same issue. Contacted ford motor company on 12-21-09 and no recall has been made on this vehicle with this problem.…

    ODI 10296582

  • August 1, 2002 · 30,000 miles

    Body

    Manufacturer's defect with paint. Failure to properly apply under coat resulting in paint checking and oxidation. Entire car will need to be repainted.*ak

    ODI 10075199