2011 Ford Explorer Suspension Problems
- 9
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 9 stored complaint records:
- 2 indicate a crash
- 0 indicate injury
- 0 indicate fire
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 4 |
| 1–30k mi | 2 |
| 60–100k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Suspension
My son was driving and made a u turn on a city street and during the end of the u turn the passenger control arm snapped nearest to the wheel. The car did not hit a curb or run over anything to cause the break. The local police dept, tow truck driver and myself inspected the area and there was nothing that was "hit" to cause this. Once the mechanic was able to look at the control arm when it was on the hoist they…
ODI 11309053
Steering · Suspension
Almost wrecked vehicle the other day. Out of no where, no control of steering/back end of car. Back end feels like driving on ice. Fishtailing and then whole car feels out of control. Wheels squeal when turning, changing lanes. Steering wheel cocked at [redacted] over railroad tracks, bumps, cracks and back end sways out. Traction control on but isn't responding. Car with swerving lines behind shows on dashboard. I…
ODI 11252766
Suspension
Strut mount bearing failing affecting the steering of the car.
ODI 11244072
Body · Steering · Suspension
Right front axle/control arm failing (snapped cleanly in 2) 3 times within 2 years. First time may have been subsequent to low speed front end collision. Second & third times driving less than 25 mph with no collision until after hearing the snap & subsequent loss of steering. Second time failure occurred while accelerating from a full stop & turning left on a city street.third time i'd been driving straight…
Crash reported
ODI 11235001
Suspension · Visibility/Wiper
My vehicle was on the road in motion when i heard a creaking/clanking noise on the front right side near the tire. After taking my vehicle to the dealership to determine what the cause of the noise was, i was advised that it was a faulty front right strut and spring assembly. I had my mechanic replace both the front and left struts. After doing a lot of research on the internet from other ford explorer owners , i…
ODI 11002690
Suspension
Driving down the highway in my car lost control. This was really scary. I saw severed craving for weld. The temperature outside was -25. I reported it to the dealer. He refused to help me. Now i'm afraid to drive this car. I fear for the lives of their loved ones. Date of incident: 27 january 2017 video scene: https://www.youtube.com/watch?v=59m8a1kxypo i'm from russia. Hope only on you. My address [xxx] telephone…
Crash reported
ODI 10948780
Steering · Suspension
While driving the power steering shut down along with the traction control.
ODI 10568345
Power Train · Steering · Suspension
Please reference previous complaint confirmation number 10475098, september 11, 2012. The problem is a complete loss of power steering assist that occurs instantaneously, without warning. This problem was supposedly repaired by my ford dealer last fall (september, 2012) by reprogramming a control unit. The problem has now been recurring again, almost weekly (three times in four weeks). I feel this is a very serious…
ODI 10533476
Air Conditioner · Equipment · Service Brakes, Hydraulic · Steering · Suspension
Letter from re few defects in my 2011 ford explorer remain after the dealers repeated repair attempts. These issues distract me while driving and it is a concern to my safety as well *tgw the consumer stated the main issue was the steering; the steering wheel was not straight and when driving, the vehicle pulled in the opposite direction. The shift increased when increasing speed. Also, the a/c unit changed…
ODI 10427390