2011 Ford Explorer Steering Problems
- 424
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 424 stored complaint records:
- 12 indicate a crash
- 2 indicate injury
- 0 indicate fire
What owners report
- Electric Power Assist System · 2 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 143 |
| 30–60k mi | 120 |
| 60–100k mi | 78 |
| 100–150k mi | 38 |
| 150–400k mi | 21 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Experienced loss of electric power steering assist while driving on winding mountain road within 11 months of having recall 14s06 performed on vehicle. Was informed by ford service that cause was failure of part replaced to resolve recall 14s06.
ODI 11297871
Steering
We've had our 2011 ford explorer for less than a year. We bought it used with approximately 130,000 miles on it, it now currently has approximately 190,000 miles. We were about to leave our house, so the explorer was stationary at the time. I started it up and immediately an error popped up on the dash for "power steering fault" and "advancetrac" warning. I attempted to drive the vehicle, but without power steering…
ODI 11296808
Steering
Tl* the contact owns a 2011 ford explorer. While driving 55 mph, the power steering assist fault warning indicator illuminated and the steering wheel seized. The vehicle was powered off and restarted, but the failure recurred. The vehicle was towed to the contact's residence. The contact called bedford ford lincoln (6985 lincoln hwy, bedford, pa 15522, [redacted]) and scheduled an appointment. The manufacturer was…
ODI 11291366
Steering
Power steering quit working. Vehicle console displayed 'power steering assist fault'. Ford dealership would not repair since our vehicle was over 150,000 miles. Mileage was 175,000 when it stopped working.
ODI 11291322
Steering
Loss power steering, steering wheel locked when attempting to back up from parking space. Could not steer wheel in the direction to back out of the parking space.
ODI 11287222
Steering
Tl* the contact's wife owns a 2011 ford explorer. While driving 10 mph, the steering wheel seized and the power assist warning indicator illuminated. The vehicle was towed to the contact's residence and then to randall ford ([redacted], fort smith, ar 72903, [redacted]). The dealer stated that the power steering rack needed to be repaired before reprogramming the module, and that the vehicle was over the warranty…
ODI 11282540
Steering
Loss of power steering. There is a recall for this concern for my model year but my vin is not included.
ODI 11282116
Steering
Tl* the contact owns a 2011 ford explorer. When the vehicle was started, the steering became difficult to turn and the power steering assist fault indicator illuminated. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.
ODI 11270617
Steering
Tl* the contact owns a 2011 ford explorer. While exiting the highway at 35 mph, the power steering stopped working and the vehicle was extremely difficult to turn. The contact managed to drive the vehicle home. The vehicle was driven to park ford ([redacted], tallmadge, oh 44278, [redacted]) where they wanted to charge for diagnostic testing. The vin was included in nhtsa campaign number: 19v435000 (suspension);…
ODI 11269942
Steering
Tl* the contact owns a 2011 ford explorer. While pulling out of the driveway in reverse, "power steering assist fault" appeared on the message center and the vehicle lost power steering ability. The contact drove the vehicle to roush ford (5575 keim cir, columbus, oh 43228) where it was diagnosed that the electronic power steering failed and needed to be replaced. The manufacturer was notified of the failure. The…
ODI 11278516
Steering
Power steering has previously been recalled, software was updated but then ultimately power steering failed, ford sent out supplemental recall and extended warranty to repair steering issues yet that is disregarded after 10yrs or 150,000 miles whichever comes first for the vehicle. I, like many, experienced failure after 150,000 miles, 156k to be exact. It's pathetic that ford will not back their own vehicles past…
ODI 11265505
Steering
Tl* the contact owns a 2011 ford explorer. While driving 40 mph, the steering wheel seized and 'repair power steering now' illuminated on the instrument panel. Chastang ford (6200 n loop e fwy, houston, tx 77026, [redacted]) was contacted and stated that the warranty was expired due to mileage. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not…
ODI 11258315
Air Bags · Steering
Driving 25 to 30 mph when the steering wheel became difficult to turn,.call dealer ford al piemonte and make and appointment but they say is not a recall ,they didn't repaired as yet.( what can i do?) in melrose park illinois. I took this truck for a recall in 2017 for the same problem and at that time they fix it not this tme.
ODI 11256034
Steering
Tl* the contact owns a 2011 ford explorer. While driving 35 mph, the steering wheel became difficult to turn. The contact stated that the power steering assist fault and service advancetrac warning indicators illuminated. The contact turned the vehicle off and on multiple times, but the steering failure continued. The vehicle was towed to the contact's residence. The contact called bluebonnet ford lincoln (located…
ODI 11255420
Steering · Suspension
Almost wrecked vehicle the other day. Out of no where, no control of steering/back end of car. Back end feels like driving on ice. Fishtailing and then whole car feels out of control. Wheels squeal when turning, changing lanes. Steering wheel cocked at [redacted] over railroad tracks, bumps, cracks and back end sways out. Traction control on but isn't responding. Car with swerving lines behind shows on dashboard. I…
ODI 11252766
Steering
Tl* the contact owns a 2011 ford explorer. While attempting to reverse from the driveway, the "power steering assist failure" message appeared on the message center. The contact turned off the vehicle and it restarted normally. The contact stated that the failure began approximately two months ago and was becoming more frequent. The vehicle was not taken to the dealer or an independent mechanic for diagnostic…
ODI 11244866
Steering
I started my car and tried to back up but it was like the power steering was out.i couldn't move the steering wheel and a warning came up, power steering assist unavailable. I turned the vehicle off and it worked. It happened to me 3 times yesterday and on the 3rd time it took several times of turning the vehicle on and off.
ODI 11241383
Power Train · Steering
While driving and while just starting the vehicle, the power steering and terrain management systems ding loudly on the left side of the display while telling me i have an error. While driving, the power steering did go out briefly but came back.
ODI 11245230
Steering
My 2011 ford explorer power steering stopped working and when i looked up the recalls i saw there are 6 recalls on the 2011 ford explorer. One of them is the power steering (14e001000) but when i called my explorer is not part of that recall.
ODI 11231861
Steering
Tl* the contact owns a 2011 ford explorer. The contact stated that the power steering seized occasionally and the power steering assist warning indicator illuminated. The contact would have to turn the vehicle off and back on for it to resume normal operation. Lake keowee ford (859 by pass, #123, seneca, sc 29678, [redacted]) was contacted and stated that the vin was not included in a recall for the power steering…
ODI 11222086
Fuel/Propulsion System · Steering · Unknown Or Other
I recently got the 2011 ford explorer.i keep getting this odor smell when i first start the car and accelerate.it lasts for 5 minutes,then it goes away. Also, i recently started getting this vibration through the gas pedal on highway speeds.the car will shake sometimes.when i brake from highway speeds,my car shakes.i have brought it to ford twice and they charge me $2000 to replace parts,but the problem still…
ODI 11233717
Steering
While on the highway at about 80 mph the gauge cluster screens showed a 'power steering fault' and a 'traction control failure' error and it caused the steering wheel to stiffen up moving only about less than an inch, we pulled over to the side of the highway and shut off the car and then we turned the car back on and it started working just fine until the same exact scenario occurred for the second time. A few days…
ODI 11220373
Steering
My 2011 ford explorer has about 140000 miles. Several times prior the power steering has gone out and have not been able to steer the car. This as occurred while the car is not moving. It was cleared by turning off the engine and restarting the car. Serramonte ford dealership says are error codes found and the estimated cost will be over $2,300. The car is not drivable and i ma still making payments on this car as i…
ODI 11217553
Steering
There was a recall 14e-001/13s14, they reset my computer did not replace the part which finally failed when i was driving making steering extremely difficult had i not been familiar with manual steering it could have caused a terrible accident. In order to fix the problem i had to replace the part that was part of the problem and the reset on computer which was the only thing done. This is a dangerous practice of…
ODI 11217789
Steering
My 2011 ford explorer has about 89000 miles on it. Twice recently the power steering has gone out and it has been impossible to steer the car. Both times this has been while the car is not moving. It was cleared by turning off the engine and restarting the car. The local ford dealership says they can not find anything wrong and no error code was found. We were told to drive the car and if it happens again do not…
ODI 11208415