1. Ford Explorer
  2. Problems
  3. 2011
  4. Electrical System

2011 Ford Explorer Electrical System Problems

57
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 57 stored complaint records:

  • 1 indicate a crash
  • 1 indicate injury
  • 0 indicate fire

What owners report

  • power steering · 40 records
  • steering assist · 8 records
  • warning light · 6 records
  • lost power · 6 records
  • light came · 5 records
  • sync system · 5 records

Mileage in stored records

BandRecords
1–30k mi16
30–60k mi15
60–100k mi9
100–150k mi7
150–400k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • January 1, 2020 · 143,000 miles

    Electrical System

    The interface module on ford explorer stop working and hazard lights stay on and only fix and by a dealership

    ODI 11308984

  • October 16, 2019 · 109,777 miles

    Electrical System · Unknown Or Other

    Started the ford and the backup camera was not functioning. Also noticed the 'sync' screen was blank, climate controls were not visible (functioning) as well as the radio system was not functioning. Went out and started the suv in my driveway, everything was correct when i returned home the night before.

    ODI 11269253

  • June 22, 2019 · 117,000 miles

    Electrical System

    When you shift the vehicle in park, the parking sensor does not always recognize the shift thus leaving a message on the dashboard/screen saying 'shift to park.' to correct the issue you have depress the shift lever over and over to get it to shift in park. This is a known problem on the blogs, amongst various ford owners.

    ODI 11221957

  • May 15, 2019 · 178,805 miles

    Electrical System · Electronic Stability Control · Engine

    Engine damage due to overheating. Regular and required oil changes are documented and implemented as scheduled. No other engine or vehicle malfunctions during the course of ownership, except regular oil changes and tire replacement. However, on may 15, 2019, vehicle sensor notified oil change needed. Five days later vehicle stalled at local motel due to decreased power, rocking motion of car and luckily we were able…

    ODI 11220315

  • April 25, 2019 · 149,581 miles

    Electrical System · Steering · Unknown Or Other

    Service power steering warning light came on, code was for left steering control module. One week later, power steering was intermittent, then went out completely. Took in to ford dealership, code for safety recall 15n01 came up, ford dealership says my vehicle is covered under recall but ford motor company refuses to fix, stating "no household loyalty", because i've not purchased a ford brand new. When calling ford…

    ODI 11217641

  • March 4, 2019

    Electrical System · Fuel/Propulsion System · Power Train

    Every time i go in the highway and i go 60 miles per hour i start smelling the exhaust smell inside my car start feeling kind of dizzy with headaches took the car to the dealer check that and it's doing it again exhaust smell comes inside of car really bad

    ODI 11192082

  • February 21, 2019 · 150,000 miles

    Body · Electrical System · Steering

    This vehicle was in for a recall for the electrical power steering. Recall was done on the vehicle in 2014 now in 2019 at 150,000 miles and again the same problem only this time it cost me $1,800 to get fix just to have the same problem recur 3 times. I also got into an accident. This is more than a safety issue and i notice a lot of people complaining about the same thing. When will ford decided to address this…

    ODI 11194597

  • August 7, 2018 · 70,000 miles

    Electrical System · Steering

    I lose power steering when i turn the car on and have to turn it off and back on to regain power steering. This has occurred multiple times throughout the last few years.

    ODI 11242910

  • July 23, 2018

    Air Bags · Electrical System

    The "sync" touchscreen stopped working. Once this happened the passenger side airbag sets to "off" all the time. The ford dealer reports it requires a new apin, which was covered under a recall but only for 5 years from date of new purchase.

    ODI 11113506

  • July 14, 2018 · 110,000 miles

    Electrical System · Steering

    Experiencing intermittent connection in the electric power steering gear. Causes a loss of the motor position sensor signal resulting in a shut down of the power steering assist.

    ODI 11142689

  • April 21, 2018 · 58,000 miles

    Electrical System

    When driving a warm vehicle (meaning it was driven and then parked for 1-5 hours) then driving it a second time within this time frame, the vehicle will die after driving 15-25 minutes. When this happens, the radio continues to work, the engine shuts off, the interior lights come on and the lights around the speedometer come on. The rest of the instrumental panel is dead. The remote will lock and unlock the doors.…

    ODI 11091313

  • January 31, 2018

    Electrical System

    When placed in park the vehicle will not light up the park indicator light 95% of the time. Because of this the remote start will not work and the car chime will ring consistently. I have brought it to the dealership and told it is a switch that needs to be replaced that will cost me @ 500.00. I see this complaint list on the internet for many of the explorers and other models yet is has not been addressed in a…

    ODI 11066002

  • October 17, 2017 · 29,416 miles

    Defroster/Defogger/Hvac System · Electrical System

    Tl* the contact owns a 2011 ford explorer. The contact stated that the air conditioner/heating unit failed causing the windows and the windshield to be unable to defrost. The vehicle was taken to the dealer (autonation ford north canton, [redacted] nw, north canton, oh 44720, [redacted]) where it was diagnosed that 1 of the 4 motor blenders failed and needed replacement. The vehicle was repaired at a discounted rate…

    ODI 11142111

  • October 5, 2017

    Electrical System · Unknown Or Other

    Apim not working in too many cars i seen internet

    ODI 11032177

  • July 19, 2017 · 91,000 miles

    Electrical System · Steering

    My steering went out on my vehicle while i was driving. My radio and screen goes out several times a month.

    ODI 11010585

  • July 18, 2017 · 90,308 miles

    Electrical System · Steering

    I've reported to a local ford dealership that when i turn my car on, an alarm alert sounds and i get a warning light that says, power steering assist fault and i can't move my steering wheel. I have to re-start my car 1-5 times for it to start working. This is a major safety issue and a liability. I took it to ford and they said they couldn't pull a code. However literally an hour after picking up my car, i got the…

    ODI 11006363

  • July 6, 2017 · 56,300 miles

    Electrical System

    Got into my car after being parked for about an hour and console screen never turned on. No handsfree phone connection, no radio, no navigation, no back up camera. Did not come back after more than 2 weeks of driving. Apim failure and needs to be replaced. Ford knew this part was poor because they extended the warranty on it up to five years but would now allow replacement under the warranty unless the apim failed.…

    ODI 11006553

  • May 18, 2017 · 93,000 miles

    Electrical System · Engine · Unknown Or Other

    Car was fine then all of a sudden over heating sign went on in the car . I pulled over on the freeway called a tow truck because i was told not to drive the car. I had it towed to my house had a professional mechanic look at it at my house i was then told that there was a leak and the water tank was not holding water because of it. The next day i went to my car i turned it on and check engine light was on. I then…

    ODI 10991290

  • January 16, 2017 · 107,000 miles

    Electrical System · Electronic Stability Control · Steering

    The battery charging system comes on while drive at normal speed and the steering becomes very hard and then everything shuts down and if you are lucky you might make it off the side of the road. This is very scary as i live in a rural around where you can't always get over in an appropriate area. In the past i could let it set for a minute and restart it and would be fine. Recently had to have it jump started for…

    ODI 10945605

  • December 1, 2016

    Electrical System · Electronic Stability Control · Unknown Or Other

    There are allot of issues going on with the truck we have just hit around 70k miles, this started a few months ago the passenger back door is not latching correctly upon being closed. The whole electrical system has been faulty for some time now a/c doesn't work correctly/ remotes and lights on car on constantly flickering... Happens while vehicle isnt in motion and when in motion

    ODI 10929508

  • September 19, 2016

    Electrical System · Steering · Unknown Or Other

    The steering has never worked correctly, something just does not feel right with this vehicle. Also - the sync system does not work correctly and the screen randomly reboots and is not working correctly. Lastly the car system does not recognize when keys are in the car, so every time you go to start the car does not work. How this is unsafe - is in cold weather you have your keys in hand and the car will not start,…

    ODI 10907633

  • September 6, 2016 · 154,000 miles

    Electrical System

    My whole sync system has turned off not allowing in visual on controlling radio, temperature, or destination. The problem occurred after purchasing but i had live now noticed it's gettibg worse. There are a lot of trouble shooting ideas suggested. Disconnecting negative cable, removing a fuse, and restarting sync system. I am now going on three weeks and my issue is yet to be resolved. I believe this may be more…

    ODI 11093904

  • December 24, 2015 · 70,000 miles

    Electrical System · Steering

    While driving at a speed of 55 mph, in a down-pour rain, on a state hwy, on a straightaway, the power steering was lost when the "check charging system" warning light came on (check battery light came on as well). Steering was extremely difficult. Cause at this time is unknown.

    ODI 10812037

  • August 13, 2015 · 65,000 miles

    Electrical System · Power Train

    Faulty electrical switch within the gear shifter knob periodically indicates that car is not in "park" when the car is actually in park. This is worrisome since you are always afraid your car will roll away. This problem occurs periodically for me and is remedied temporarily by frantically "clicking" the gear shifter switch until the message goes away. This problem seems to be a problem that is not unique to me.…

    ODI 10781557

  • August 2, 2015 · 33,000 miles

    Electrical System

    When starting, non of the safty features work, no backup camera, proximity alerts, radio, air conditions; no of the info/safety system works. After driving a few blocks, "sync" comes on screen and you are notified that the system is doing maintenance on itself, after a few minutes, all appears repaired. Your car should not reboot at inconvenient and unsafe times

    ODI 10745654