1. Ford Explorer
  2. Problems
  3. 2011
  4. Air Bags

2011 Ford Explorer Air Bags Problems

34
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 34 stored complaint records:

  • 2 indicate a crash
  • 2 indicate injury
  • 0 indicate fire

What owners report

  • airbag light · 12 records
  • warning light · 5 records
  • light came · 4 records
  • safety issue · 4 records
  • under seat · 4 records
  • seat belt · 4 records

Mileage in stored records

BandRecords
60–100k mi12
30–60k mi7
1–30k mi3
100–150k mi3

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 16, 2019 · 61,359 miles

    Air Bags · Steering

    Driving 25 to 30 mph when the steering wheel became difficult to turn,.call dealer ford al piemonte and make and appointment but they say is not a recall ,they didn't repaired as yet.( what can i do?) in melrose park illinois. I took this truck for a recall in 2017 for the same problem and at that time they fix it not this tme.

    ODI 11256034

  • October 3, 2018 · 122,000 miles

    Air Bags

    Takata recall airbag light is on and will not turn off. It is on all the time will not shut off

    ODI 11142679

  • August 2, 2018

    Air Bags

    The air bag light keeps coming on and staying on for no reason . I feel this is really a safety issue since the air bags wont inflate if light is on and i have researched this matter and there has been several complaints from other owners who own this vehicle.

    ODI 11122067

  • July 23, 2018

    Air Bags · Electrical System

    The "sync" touchscreen stopped working. Once this happened the passenger side airbag sets to "off" all the time. The ford dealer reports it requires a new apin, which was covered under a recall but only for 5 years from date of new purchase.

    ODI 11113506

  • June 4, 2018 · 99,000 miles

    Air Bags

    AIR BAG LIGHT IS ON , POSSIBLE AIR BAG FAIL

    ODI 11100183

  • November 11, 2017 · 95,000 miles

    Air Bags · Steering

    My car has about 95k miles. Currently it is in the shop getting 2 things done. A part is ordered for air bag. I've had several airbag issues needed service. My biggest concern is the power steering unit. I bought the car new from diblasio in 2012 w/ about 7k miles on it. I have extended warranty from ford. Sept 2016 the original power steering unit failed and was replaced. 14 months later the replacement has now…

    ODI 11046588

  • October 2, 2017 · 70,000 miles

    Air Bags

    Air bag light came on randomly and will not shut off.

    ODI 11155908

  • September 1, 2017 · 79,000 miles

    Air Bags

    Dashboard warning indicator for airbags. I don't recall when/conditions under which it first came on.

    ODI 11024152

  • July 25, 2017

    Air Bags · Seat Belts

    Restraints indicator lamp warning light came on and won't go off. I have an appointment setup this friday with my local ford dealership to have it checked out, but when i researched the issue, i found that a ton of people had the same problem. A majority were resolved by fixing a connection under the driver seat.

    ODI 11010877

  • April 23, 2017

    Air Bags

    Randomly, the airbag light will come on and remain on until the vehicle is reset, indicating there is an intermittent problem with the srs system. Happens after starting the vehicle, during the initial testing of components. Upon searching online, there seems to be quite a bit of people with explorers between 2011-2015 with this problem.

    ODI 10979984

  • March 1, 2017 · 64,000 miles

    Air Bags

    Purchased used vehicle january 2017. March 2017 airbag light appeared intermittently at start, when placed in drive, or traveling at variable speeds. April 2017 airbag light now illuminates 95% of time at start and remains on throughout operation. Ford dealership identified airbag code b1212, advising high electrical resistance in gear shifter requiring replacement as will not indicate to vehicle safety monitoring…

    ODI 10980447

  • January 16, 2017

    Air Bags

    Airbag light comes off & on when driving. When light is on the airbag will not operate in a crash.

    ODI 10958240

  • December 19, 2016 · 69,000 miles

    Air Bags · Seat Belts

    Diagnose and advised that driver pretensioner is faulty. I have to pay $400 plus to have this replacement. My air bag light is always on with faulty pretensioner it may not go off in an accident.

    ODI 10936469

  • August 1, 2016 · 78,000 miles

    Air Bags

    My airbag warning light has come on when the engine is running.

    ODI 10897764

  • July 5, 2016 · 82,000 miles

    Air Bags

    The airbag indicator light keeps coming on which shuts down the airbag safety system. This has been a constant problem since i purchased the vehicle in 2011. It also appears to be common problem with other owners of this vehicle. The light illuminates when the vehicle is stationary and in motion.

    ODI 10891793

  • May 24, 2016 · 80,000 miles

    Air Bags

    This is the fourth time that the airbag light came on. This is a safety issue that ford has not address this as a recall. Ford needs to think that in case of an accident the airbag may not deploy. Like if a safety belt dont work then it is a safety issue and it should be a lifetime warranty.takata airbag issue the airbag works but can kill you and when airbags does not work it can kill also.so why does not ford…

    ODI 10870676

  • March 27, 2016 · 125,000 miles

    Air Bags

    Air bag light stays on; dealer checked & recommends removing center console to grease connectors. They say this may fix problem; estimate $450-$500; they did check connectors under seat and did not find a problem. Also say the vehicle will not pass inspection when due (mar 2017).

    ODI 10891837

  • January 15, 2016 · 106,820 miles

    Air Bags

    Air bag light was coming on. Was told that the seat belt pretensioner is bad. Was quoted $450 to repair. After refusing to have the work done i went online to see if anyone else is having the same problem. Many owners have complained on explorerforum.com some have suggested that i have the connections checked under the seat and i have now found there is a service bulletin on this issue. My dealer never suggested…

    ODI 10837906

  • January 12, 2016

    Air Bags · Seat Belts · Seats

    I have my air bag light on my dash, and my emergency lights do not work. This car is too young to have such problems. My passenger back seat belt case is broken as well. The stitching on the seat belt seem to be tearing. This is only a 2011 ford explorer it is way to young for all these major safety issues. My mechanic cant figure it out.

    ODI 10881572

  • October 26, 2015 · 43,000 miles

    Air Bags · Unknown Or Other · Vehicle Speed Control

    I began experiencing problems with the steering wheel mounted controls while driving, which were intermittent. First, the volume button failed and then cruise control functions failed. The cruise control would sometimes cancel on its own, causing a sudden unexplained loss of speed while i thought it was engaged. The "resume" and "cancel" button functions also swapped. "resume" would cancel the cruise control and…

    ODI 10808064

  • September 1, 2015 · 60,000 miles

    Air Bags

    I have an air bag light that stays on most of the time, but will sometimes go away. It has been on for at least a month now. The cause is a loose connector under the seat that needs addressed. Apparently the ford fix according to tsb (attached) is apply grease to the connectors. This is a well documented problem across the internet. There is a 12 page thread on explorer forums specifically related to it. My dealer…

    ODI 10809174

  • June 3, 2015 · 63,000 miles

    Air Bags

    The dash "check air bag" light is on. Its my understanding that while the "check air bag" light is on, the airbags will not deploy in the event of a crash. Out of regular warranty, do have extended warranty plan from ford, but i don't think i should pay for the repair deductible.

    ODI 10727031

  • April 6, 2015 · 40,000 miles

    Air Bags · Seat Belts · Unknown Or Other

    Vehicle srs warning light illuminated and extinguished sporadically for several days before staying illuminated permanently. The diagnostic codes indicate failure of the supplemental restraint system. Troubleshooting, research, and diagnostics have revealed poor electrical connections at various connectors throughout the vehicle for the srs system. Dealer service has indicated potential failure of the entire safety…

    ODI 10716185

  • December 5, 2014 · 20,000 miles

    Air Bags

    The airbag light is constantly on with no dealer able to fix. Was told that the airbags will not deploy with the light on

    ODI 10730230

  • June 1, 2014 · 40,000 miles

    Air Bags

    When i start my car the airbag light is coming on. I had it checked out at a ford dealership and their diagnosis is that the pressure in an airbag is not accurate. My concern is that this is a safety concern and the dealership wants to charge me $300 to fix this problem. This sounds like a manufacture problem and not a ware and tear problem that i should be paying for. Along with that the possibility of the airbags…

    ODI 10786581