2013 Ford Explorer Suspension Problems
- 21
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 21 stored complaint records:
- 1 indicate a crash
- 0 indicate injury
- 0 indicate fire
What owners report
- passenger side · 6 records
- power steering · 5 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 7 |
| 60–100k mi | 6 |
| 30–60k mi | 3 |
| 100–150k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Fuel/Propulsion System · Steering · Suspension
I have received carbon monoxide poisoning from driving my 2013 ford explorer. I also have had the front end looked at and repaired had to pay most of the costs (extended warranty paid for some) for the front end popping sounds while turning. The sound is still there and on both sides now. So money wasted towards ford!! The vehicle isnt drivable at this point and that leaves me without a vehicle.
ODI 11307079
Suspension
On my explorer the recall 19v-435 (ford number 19s17) was executed. After 3 month and approx. 2500mi the left new toe link broke. The car was running with 35mph to an intersection and i started moderate braking in front.of a traffic light. During braking the left new toe link broke.
ODI 11269590
Suspension
Tl* the contact owns a 2013 ford explorer. The contact received a recall notification for nhtsa campaign number: 19v435000 (suspension). Red mccombs ford (8333, i-10, san antonio, tx 78230, [redacted]) was contacted and did not have the part within a reasonable timeframe. The manufacturer was contacted and did not know when the part would arrive. The contact had not experienced a failure. Parts distribution…
ODI 11230356
Steering · Suspension
The vehicle felt as if the alignment was bad. It was very difficult to steer. Turning was particular;y difficult. It sounds very similar to exactly what the recall on the toe links stated. The dealership said the knuckles were bad and needed replaced and that it happens to every 2013 ford explorer for some reason.
ODI 11228787
Suspension
Takata recall. Never informed of the recall that was in place.
ODI 11252676
Suspension
Tl* the contact owns a 2013 ford explorer. The contact received notification of nhtsa campaign number: 19v435000 (suspension). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jones-west ford ([redacted], reno, nv 89502, [redacted]) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and…
ODI 11252256
Suspension
Driving on nys thruway at 70 mph. Roadway dry, weather is clear, dry and sunny. Suddenly and without any warning signs the vehicle violently lurched to the left, right, sideways, etc. The car was unable to be steered and was completely out of the driver's control and not responding to any input. This repeated itself until the car scrubbed speed and ended up on the road shoulder. Luckily there were no other vehicles…
ODI 11170363
Body · Latches/Locks/Linkages · Steering · Suspension
Tl* the contact owns a 2013 ford explorer. While driving various speeds, the steering wheel suddenly became very difficult to turn in either direction. The failure occurred on multiple occasions and the fuse was reinserted in order to repair the failure. The vehicle was not diagnosed or repaired. Also, while driving, the passenger side of the vehicle wobbled and vibrated. The vehicle was taken to bill flick ford…
ODI 11229629
Electronic Stability Control · Steering · Suspension
Issue already reported.see nhtsa ld.number 11174395.vehicle is awd. Clunking noise coming from front axil area only. Current milage86644.
ODI 11176017
Suspension
Upper strut mount passenger side gone bad. Makes noise when steering. Does it when in motion or stationary.
ODI 11089633
Suspension · Wheels
While driving the passenger side started 'clunking' while turning. The noise happened if the vehicle was stationary or in motion. We had the strut replaced and it fixed the issue for a little under 6 weeks. All replacement pets came straight from ford. Within 6 weeks of replacement the ford replacement parts have now gone bad again and damaged the cv axle causing a terrifying shake when accelerating.
ODI 11096531
Suspension
Driving on texas sh 290 power steering failed, steering lost power assist at 70 mph.
ODI 11045575
Suspension
Tl* the contact owns a 2013 ford explorer. While driving approximately 15 mph, the contact heard an abnormal noise coming from the front passenger side. There were no warning indicators illuminated. The contact got out to observe the vehicle and noticed that the lower control arm was detached from the vehicle. The vehicle was towed to gus machado ford (1200 w 49th st, hialeah, fl 33012) where it was diagnosed that…
ODI 11045896
Electronic Stability Control · Steering · Suspension
I was backing up from parking spot in a city garage and when i place the car in drive my power assisted steering (epas) failed. I got the power steering fault error, advancetrac error and terrain management error. The car was too difficult to manually steer actually nearly impossible. It took almost 1 hour and 2 grown big men to manually steer it out of the garage so that it could be put onto a flat bed tow truck.…
ODI 10790170
Power Train · Steering · Suspension
Exiting from parking lot and speed of about 15 mph on a straight road, no pot holes, at about 100 ft from the parking exit, it hit an electric post. Left front suspension, fender, wheels,pillars, rocker & floor, radiator support, front lamps, hood,steering rock, cradle, transmission transfer case, front door and many more damage. All are in left side. I checked the vin but it is not on recall for power steering…
Crash reported
ODI 10702359
Electronic Stability Control · Steering · Suspension
While driving on a highway, my steering began to feel tighter and tighter, with the wheel harder to turn. Soon it began to require a "push" to make the movement of the wheel begin. I pulled off the highway and the dash alerts came on. One said, "service power steering now" and one indicated that the traction control function was off. The manual said i should shut off the engine and it would reset these. Instead, the…
ODI 10662612
Suspension
Front suspension makes noises when driving over a bump. Bill flick ford wants to charge money in order to look at a defect in the suspension. When i reported the issue the ford explorer had it was still under warranty. The workers also said that it was common for the 2013 ford explorer to have the suspension problems.
ODI 10882307
Suspension
Tl* the contact rented a 2013 ford explorer. The contact stated that while driving 50 mph, a loud explosive noise was emitted as the front passenger's side of the vehicle collapsed. The contact inspected the vehicle and discovered that the front axle had become separated from the transfer case. The shaft had also rotated and caused damage to the passenger's side upper control arm. The vehicle was towed to the rental…
ODI 10555992
Electronic Stability Control · Suspension
I have been complaining of a suspension issue since i had purchased this vehicle in 2013. I am being told there want be a recall until someone dies. I even tried to have it fixed under warranty but suspension are not covered according to ford dealers.
ODI 11115138
Power Train · Steering · Suspension
Tl* the contact owns a 2013 ford explorer. The contact stated that while traveling 65 mph, the steering wheel seized. The contact was able to maneuver the vehicle to the side of the highway. The contact took the vehicle to the dealer and was told that the problem could have been with the steering, axle or the transmission. The dealer did not have specifics pertaining to the failure. The vehicle was not repaired. The…
ODI 10511073
Suspension · Unknown Or Other · Wheels
In 2013 the dealer refuse to work on the issue while it was under warranty. Either the wheel hub and bearings are out or the struts are defective.the sound happens in motion and stationary if moving the steering wheel to the left and right. I have called and complained and was told that there was recalls for this make and model but not with my vin number. Was told that a base model isn't that important. Called again…
ODI 11174395