1. Ford Explorer
  2. Problems
  3. 2013
  4. Steering

2013 Ford Explorer Steering Problems

375
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 375 stored complaint records:

  • 5 indicate a crash
  • 1 indicate injury
  • 1 indicate fire

What owners report

  • power steering · 140 records
  • steering wheel · 36 records
  • steering assist · 28 records
  • steering failed · 16 records
  • power assist · 12 records
  • steering failure · 12 records

Mileage in stored records

BandRecords
60–100k mi159
100–150k mi86
30–60k mi59
1–30k mi36
150–400k mi12

Complaint records

Owner-submitted complaint content, presented as stored.

  • December 13, 2018 · 79,000 miles

    Steering

    Sudden power steering loss while in motion on a city street. Need to replace the rack.

    ODI 11165356

  • December 10, 2018 · 86,000 miles

    Steering

    While driving steering became difficult and made noise while turning the steering wheel at 30 mph.

    ODI 11161702

  • December 1, 2018 · 800 miles

    Body · Latches/Locks/Linkages · Steering · Suspension

    Tl* the contact owns a 2013 ford explorer. While driving various speeds, the steering wheel suddenly became very difficult to turn in either direction. The failure occurred on multiple occasions and the fuse was reinserted in order to repair the failure. The vehicle was not diagnosed or repaired. Also, while driving, the passenger side of the vehicle wobbled and vibrated. The vehicle was taken to bill flick ford…

    ODI 11229629

  • December 1, 2018 · 100,000 miles

    Steering

    Tl* the contact owns a 2013 ford explorer. While operating the vehicle, the power steering malfunctioned and the steering wheel could not be turned in either direction. After restarting the engine, the vehicle operated normally. The failure was not diagnosed or repaired. The manufacturer was notified of the failure. The local dealer was not notified. The failure mileage was 100,000.

    ODI 11171896

  • November 30, 2018 · 112,000 miles

    Steering

    Tl* the contact owns a 2013 ford explorer. While driving approximately 15 mph in a parking garage, the steering lost power and the power steering assist indicator illuminated. The vehicle was turned off and the power steering resumed once it was restarted. The vehicle was taken to ray pearman lincoln [redacted] (located at [redacted] sw, huntsville, al 35805) where it was diagnosed that the steering gear box needed…

    ODI 11155682

  • November 29, 2018 · 121,000 miles

    Steering

    Ford motor company (ford) is recalling certain model year 2011-2013 ford explorer vehicles manufactured may 17, 2010, through february 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist. Unfortunately my car is not included in this timeframe but…

    ODI 11154693

  • November 26, 2018 · 125,000 miles

    Steering

    My explorer limited 2013 has the power steering system damaged, locked and i almost had a horrible accident when it locked while driving. I learned about a recall for this known issue, had a chat session a couple of days ago and was informed that my vehicle did not fall into the recall dates range for barely 6 months. I contacted ford again for reconsideration? It is evident that my problem is due to a defective…

    ODI 11156107

  • November 13, 2018 · 60,000 miles

    Steering

    Loss of power steering assist. Steering wheel locks up while driving and making a turn off the highway and turning out of parking lots. Making this an extremely dangerous situation, not only for me but other drivers around me

    ODI 11151495

  • November 10, 2018 · 140,040 miles

    Steering

    Put the vehicle in reverse to back out of the driveway. Power steering was frozen, power steering warning light was on. Pulled back into driveway with great difficulty due to no steering assist or power steering. The next day, no warning light or problem. Took to local goodyear, they duplicated the problem after running and driving it for a few hours. There was no light or code that showed up from previous day's…

    ODI 11151276

  • November 6, 2018 · 110,000 miles

    Steering

    The vehicle lost power steering. Local repair shop indicated that the electrical power steering system failed and needs to be replaced.

    ODI 11155902

  • November 2, 2018 · 80,000 miles

    Electrical System · Steering

    When turning on the vehicle a system error comes up 'power steering assist failer' and 'auto traction system needs servicing'and my traction control and abs lights tinted in as well. I've tried turning my vehicle in and off again and even trying to move the vehicle and i have no power steering at all. There was a factory recall for my make and year model vehicle in 2014 but i do not know if it was corrected as i…

    ODI 11145207

  • November 1, 2018 · 96,000 miles

    Steering

    Tl* the contact owns a 2013 ford explorer. While driving various speeds, the power steering malfunctioned and the steering wheel became difficult to turn in either direction. The vehicle was taken to an independent mechanic who determined that the power steering module was faulty and needed to be replaced. The vehicle was not repaired. The local dealer (lindsay ford, [redacted], silver spring, md) and the…

    ODI 11154420

  • October 29, 2018 · 78,475 miles

    Steering

    Tl* the contact owns a 2013 ford explorer. The contact stated that while driving at 10 mph, the power steering assist warning light illuminated and the vehicle became difficult to steer. The vehicle was turned off and back on but failed to reset the power steering. Courtesy lincoln (4010 ambassador caffery pkwy, lafayette, la 70503, [redacted]) was contacted and informed of the failure. The contact was informed to…

    ODI 11143807

  • October 26, 2018 · 125,000 miles

    Steering

    Steering froze up and died on two separate occasions while backing up from a parking spot. I have seen similar reports just looking at the last few days worth. Something needs to be done immediately. This is a safety issue.

    ODI 11142934

  • October 19, 2018 · 69,000 miles

    Steering

    Tl* the contact owns a 2013 ford explorer. While driving approximately 35 mph, the power steering ability seized and the power assist fault warning indicator illuminated. The contact stated that the steering returned to normal on its own. The vehicle was taken to the dealer (currie motors ford of frankfurt, 9423 w lincoln hwy, frankfurt, il 60423) on august 19, 2018 for the same failure, and the dealer updated the…

    ODI 11141905

  • October 17, 2018 · 74,000 miles

    Steering

    Loss of power steering. Started with a load grinding noise when turning the steering wheel. Within a couple of days, the problem worsened to the point of while driving, we lost steering control. An extremely dangerous situation. The current recall of this exact issue apparently does not apply to our vin number. There are thousands of others with the same issue. The recall must be expanded to include more vin…

    ODI 11141572

  • October 15, 2018

    Steering

    I am experiencing lack of power steering especially at lower speeds and cannot control my steering. I noticed there was a recall for this issues but my vin no. Is not associated with it so i am being refused help.

    ODI 11166190

  • October 15, 2018 · 74,000 miles

    Steering

    Started with a load grinding noise while turning the steering wheel in either direction. This problem has progressed to occasionally losing power steering. Like thousands of others, the current recall does not apply to my vin, only models that were manufactured just a few months prior. This dangerous issue was not remedied on later models (2013, 2014 and even 2015's). Shame on ford! They must be held accountable and…

    ODI 11143337

  • October 12, 2018 · 76,000 miles

    Steering

    While attempting to turn from parking spots the power steering assist fault warning came on. Lost all power steering.the dealership said its the epas, electric power assisted steering.

    ODI 11141306

  • October 8, 2018 · 61,000 miles

    Steering

    Tl* the contact owns a 2013 ford explorer. While driving approximately 50 mph, the steering ability became difficult. There were no warning indicators illuminated. The contact noticed the failure approximately a month and a half ago. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure and provided case number: cas-50964197. The…

    ODI 11140343

  • October 8, 2018 · 95,000 miles

    Steering

    Ford announced a power steering assist fault recall on certain 2011-2013 ford explorer vehicles. My 2013 had the steering assist fault go out while driving to work and when searching under my vin, no recall... Took it to the dealer for them to tell me they've never heard of such recall and that it's going to cost $2,200 to fix. I'm afraid to drive the vehicle considering the issue and it blows my mind that the same…

    ODI 11139577

  • October 1, 2018 · 130,000 miles

    Steering

    My power steering goes out and throw the "power steering fault" error message on my dash multiple times when either i am backing up, starting to take off, while driving down the road. It did it one time about a year ago and i thought it was just a fluke but now it is happening all the time. And i have googled the problem and apparently there is a recall on only certain models but it seems like there should be…

    ODI 11256798

  • October 1, 2018 · 85,000 miles

    Steering

    Tl* the contact owns a 2013 ford explorer. While driving, the contact heard an abnormally loud grinding noise coming from the steering wheel area. In addition, the steering wheel was difficult to turn left and required excessive force to turn left and right. Sunset ford ([redacted], st. Louis, mo 63127, [redacted]) was notified and a diagnostic appointment was scheduled. The vehicle was not included in nhtsa action…

    ODI 11162319

  • September 22, 2018 · 135,000 miles

    Steering

    Driving vehicle steering wheel started making scratching noise when turning wheel. Every time wheel is turned either right or left it makes same noise.

    ODI 11131109

  • September 12, 2018 · 49,700 miles

    Steering

    Tl* the contact owns a 2013 ford explorer. While pulling out of a parking space, the vehicle lost steering ability and the power steering assist indicator illuminated. The vehicle was driven to the contact's residence. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. The approximate failure mileage was 49,700.

    ODI 11129149