1. Ford Explorer
  2. Problems
  3. 2014
  4. Unknown Or Other

2014 Ford Explorer Unknown Or Other Problems

226
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 226 stored complaint records:

  • 3 indicate a crash
  • 7 indicate injury
  • 0 indicate fire
  • 1 indicate a death

What owners report

  • exhaust fumes · 27 records
  • carbon monoxide · 19 records
  • smell exhaust · 15 records
  • exhaust smell · 11 records
  • strong exhaust · 11 records
  • exhaust odor · 11 records

Mileage in stored records

BandRecords
30–60k mi75
1–30k mi66
60–100k mi31
100–150k mi3

Complaint records

Owner-submitted complaint content, presented as stored.

  • January 8, 2017 · 15 miles

    Unknown Or Other

    Bad or burnt exhaust smell in cabin during acceleration with the recycle air on.

    ODI 10991564

  • January 6, 2017

    Unknown Or Other

    In dec 2016, my car began experiencing exhaust fumes in the interior. It progressively got worse to the point where i experienced headaches driving it. I took it in for service at santa margarita ford in rancho santa margarita, ca. Initially they could not find an issue, said it might be exhaust fumes coming thru the windows. A second visit proved there was an odor while driving and they attempted a fix but the odor…

    ODI 11011733

  • January 1, 2017 · 24,400 miles

    Unknown Or Other

    The moonroof over the back seat popped out and spiderwebbed when the front passenger door closed. Some glass fell into the backseat. Vehicle was parked and off.

    ODI 10943940

  • December 26, 2016 · 68,000 miles

    Fuel/Propulsion System · Unknown Or Other

    Purchased 2 yr old explorer-certified-and immediately started having headaches, getting sleepy during hour commute to and from work. When car accelerates on highway the smell of fumes enters the cabin. After online research we realized that ford acknowledged a factory defect in the exhaust system of their explorers that leaks exhaust fumes and carbon monoxide (can be lethal) into the cabin. They also have a bulletin…

    ODI 11024518

  • December 25, 2016 · 60,000 miles

    Fuel/Propulsion System · Unknown Or Other

    Smell of gas in cabin of vehicle. Making passengers/driver nauseated. Also a smell of gas (natural or propane) from outside the vehicle when walking around it.

    3 injuries

    ODI 10946223

  • December 23, 2016 · 48,000 miles

    Unknown Or Other

    There is a foul odor coming from the drivers side vents/outside vent just above the hood. The vehicle is in motion both on city streets and highway. It can come and go within the cabin and you can usually smell it outside the car when it stops moving. I brought it in to be fixed and despite this happening to hundreds of cars (i didn't know that at the time), the dealership said that i probably sucked something up.…

    ODI 10958675

  • December 18, 2016

    Unknown Or Other

    We were parked at a store and all of a sudden, water starts dripping into the explorer from the sun roof, where the buttons are to turn on the front interior lights. We opened the sun roof and looked, and there was a puddle of water just sitting there. So now you have to drive with a towel next to the gear shift.

    ODI 10936131

  • December 16, 2016 · 65,000 miles

    Air Bags · Unknown Or Other

    When driving, passenger door window cracked when going from hot to cold temperatures. Ford refuses to fix it.

    ODI 11016389

  • December 16, 2016

    Glass, Side/Rear · Unknown Or Other

    We were driving down i-95 north in south carolina and all of a sudden we hard a loud pop. It sounded like we blew a tire. When we got out to look, the front passenger door window had a crack in it. The crack continues to grow, traveling down from the center of the top of the window towards the car frame by the side view mirror. You can barely feel it on the outside of the window and on the inside you can't feel it…

    ODI 10936129

  • December 1, 2016

    Fuel/Propulsion System · Unknown Or Other

    Sometimes my car smells like rotten eggs. I notice the problem when i'm on the highway or when i'm going up a mountain with either my a/c or heater is on. Sometimes i feel nauseated after driving my car.

    ODI 11005079

  • December 1, 2016 · 39,000 miles

    Unknown Or Other

    Periodic smell of fumes or burning smell inside the car when running. Pronounced smell upon hard acceleration as from a stop or upon merging onto highway. Has happened since shortly after buying this as a used car late last year. My boyfriend drives the vehicle a lot and thought it was just outside traffic smells entering the car but after using the a/c on recirculation mode, we realized it is coming from our…

    1 injury

    ODI 10968992

  • November 28, 2016

    Unknown Or Other

    I purchased an used 2014 explorer and been having issues with a gas odor. I was never informed about this problem when i purchased the vehicle. Upon receiving a recall i then became aware of the problem. I brought it in and they supposedly corrected it. Now it is worst. I will bring in again to fix the smell. My 11 year old daughter suffers from migraines and was placed on adult migraine preventative. My fiance has…

    ODI 11093616

  • November 17, 2016 · 38,200 miles

    Unknown Or Other

    Car has exhaust fumes coming into the vehicle ford has an internal bulletin on this issue but is still charging customers to fix the issue if over the 36,000. The exhaust pipes need to be redone, additional insulation along with a muffler that points down vs pointing up into the vehicle. Ford is not rushing to fix this carbon monoxide issue!

    ODI 10936694

  • November 1, 2016

    Unknown Or Other

    While the engine is on , i smell an egg type of smell. Visited a ford dealer and they said change the inside cabin air filter. Worked for a while but smell returned. Can smell after the vehicle is turned off.

    ODI 11011508

  • October 17, 2016 · 30,800 miles

    Unknown Or Other

    Exhaust fumes are entering the cabin of my 2014 ford explorer thru the dash vents every time i stop making me sick to my stomach. These exhaust fumes smell like sulfur or rotten eggs but i fear that are poisonous gases like carbon monoxide as well. My dealer performed a "fix" last week involving a tsb 14-0130 but it has not helped. I fear that i am starting to get the run around. I am affraid to drive my car. Please…

    ODI 10925687

  • October 4, 2016

    Unknown Or Other

    10/04/2016 my touch screen froze. I have no control of the heating and cooling in the back 2 rows of seats. Navigation, radio, sirius, and more do not work. The vehicle was being driven on a city street when everything froze. Car is still under warranty. A replacement screen was ordered but has been on back order for almost 4 weeks contacted ford customer service twice but they will not help. My delorship carlsbad…

    ODI 10920386

  • September 28, 2016 · 50 miles

    Engine · Fuel/Propulsion System · Unknown Or Other

    There is an overbearing almost intoxicating sulfur/rotten egg smell coming in the cabin of the car any time accelerating. I got this vehicle new in 2014 and it has been doing it since day one. At first i wrote it off as new car or possibly the turbo. But now after reading the thousands others with same problem i am extremely concerned for my family's well being. I have been driving my infant in this car for two…

    ODI 10910224

  • September 17, 2016 · 20,000 miles

    Unknown Or Other

    Exhaust leak into cabin. Exhaust enters the vehicle cabin during high rpm engine conditions. This condition occurs most frequently while driving at freeway speeds and while accelerating to pass slower vehicles. This situation occurs essentially every time this driving condition is employed, and the longer the acceleration period and the longer the duration of high rpm engine speed, the more dramatic the exhaust leak…

    ODI 10969691

  • August 31, 2016 · 30,500 miles

    Unknown Or Other

    I've owned a 2014 explorer sport for 3 years, and have had the 'rotten egg' smell off and on. I thought it was related to the twin turbo and the vehicle being new, as it only happened under hard acceleration (i now know it also primarily happens when the ac is on). 3 years later i finally took it in for service to discover a tsb had been issued for it. After further searching the web, i now see many others have the…

    ODI 10903741

  • August 10, 2016 · 24,000 miles

    Unknown Or Other

    Exhaust entering the passenger cabin when running the ac on medium or hard acceleration. It's been happening since the vehicle was new, leased new from ford. Vehicle has approximately 25,000 miles on it.

    ODI 10905970

  • August 3, 2016 · 45,000 miles

    Air Bags · Seat Belts · Unknown Or Other

    We were driving down a rural road beginning to slow down, when the car did not slow down, it.went at fullspeed while hitting the brakes. Then hitting a tree head on, causing a fatality. I did not.want the car destroyed, because i wanted a full investigation performed on the cause and the tps . I only received a blackbox info with limited info showing vehicle speed at crash. The only thing slowing vehicle was a ditch…

    Crash reported · 2 injuries · 1 death

    ODI 10970688

  • August 2, 2016 · 48,000 miles

    Unknown Or Other

    Exhaust fumes in cabin during acceleration or pulling the boat and in the mountains it was measured and was over 12 ppm. It has been to the dealership multiple times for their fix. It is not repaired next week they are changing the exhaust. The fumes are coming in on the passenger side behind the glove box. Hvac blending door would be my guess.they do not know how to repair it. We just returned from the mountains.…

    ODI 10895404

  • July 24, 2016 · 50 miles

    Unknown Or Other

    We bought our 2014 ford explorer limited in july of 2015 and straight away there was a very bad smell in the vehicle when accelerating over 3,000 rmp especially when the ac is on. I don't know what it is from but the smell is bad and makes me sleepy. We have asked ford about this and they say at this point they are not sure what could be causing this. So now i have a 30,000 car that i can't turn the air on in…

    ODI 10955690

  • July 24, 2016 · 24,000 miles

    Unknown Or Other

    When i accelerate onto highway a foul odor takes over the cabin for a while. I have to open the windows to clear it. My son get nauseated when it happens. This has been happening for over a year. I just now started seeing information online about other people with this same problem. I am calling the dealer to inquire about the tsb that i saw online. My truck has been in the dealer multiple times and no pending tsbs…

    ODI 10895222

  • July 22, 2016 · 37,600 miles

    Unknown Or Other

    On 22 july i went to snowshoe, wv, and on 24 july i returned from snowshoe. I smelled sulfurish exhaust 4 times this trip. It occurred on uphill grades where the vehicle had downshifted. 3 new places, all at 55 mph or greater, uphill and involving a downshift, ie higher exhaust volume and pressure. Indicating to me the problem is getting worse. Like an exhaust seal breaking down. When i got home, i went to get…

    ODI 10891778