1. Ford Explorer
  2. Problems
  3. 2014
  4. Steering

2014 Ford Explorer Steering Problems

140
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 140 stored complaint records:

  • 4 indicate a crash
  • 2 indicate injury
  • 0 indicate fire

What owners report

  • power steering · 80 records
  • steering wheel · 48 records
  • steering assist · 20 records
  • steering gear · 14 records
  • traction control · 13 records
  • assist fault · 12 records

Mileage in stored records

BandRecords
60–100k mi62
30–60k mi34
100–150k mi17
1–30k mi16

Complaint records

Owner-submitted complaint content, presented as stored.

  • January 28, 2020 · 62,205 miles

    Steering

    Power steering randomly failed when i turned the car on to pull it out of garage, power steering assists fault or something, unable to steer the car easily. Read online that this is a pretty common problem with this model year, can happen while driving, all surrounding years have been recalled already. Was lucky i was not on a high speed road or could have had an accident as would not have been able to steer the car.

    ODI 11302441

  • January 23, 2020 · 117,000 miles

    Steering

    Tl* the contact owns a 2014 ford explorer. The contact stated that while driving the power steering ceased which made it difficult to steer the vehicle. The contact stated that extra effort was needed to maneuver the vehicle. Koons falls church ford (1051 e broad st, falls church, va 22044 [redacted]) was contacted and the contact was informed that the repairs would cost $3,000. The manufacturer was contacted and…

    ODI 11301542

  • January 9, 2020 · 2 miles

    Steering

    STEERING GEAR FAILING WHEN DRIVING ON HIGHWAY

    ODI 11308982

  • December 26, 2019 · 70,000 miles

    Steering

    Tl* the contact owns a 2014 ford explorer. While driving 35 mph, the steering wheel seized without warning. The contact managed to drive home at low speeds. The vehicle was turned off and restarted, but it did not return to normal. Dave smith ford, llc ([redacted], williamsville, ny 14221, [redacted]) was contacted and stated that the vin was not included in a recall. The contact was informed to bring the vehicle in…

    ODI 11291506

  • December 1, 2019 · 96,000 miles

    Steering

    While traveling at about 50 mph on a 4 lane highway, the steering of the car began to be unresponsive. In slippery conditions i reduced the speed and was able to negotiate my return to home. After shutting the car off, i restarted and the steering wheel would not move at all. When the car was being loaded on the tow truck, the front wheels could not be steered at all. Dealer replaced the steering computer but i was…

    ODI 11287491

  • November 30, 2019 · 87,300 miles

    Steering

    Power steering stopped working and dashboard lit up with warning lights.vehicle was on i-77 doing 70 mph when this happened.

    ODI 11286325

  • November 24, 2019 · 86,000 miles

    Steering

    STEERING WHEEL FAULT ASSIST

    ODI 11287756

  • November 5, 2019 · 75,000 miles

    Steering

    Tl* the contact owns a 2014 ford explorer. While operating the vehicle, the steering wheel suddenly became very difficult to turn in either direction. The vehicle was taken to an independent mechanic who replaced the steering control arm; however, the failure continued. The vehicle was taken to an unknown dealer where the steering module was reprogrammed. The manufacturer was notified of the failure. The failure…

    ODI 11278663

  • November 1, 2019 · 99,000 miles

    Steering

    Lose of power steering in cold weather; needs 50 degrees or more for power steering to work. No warning lights when power steering is lost.

    ODI 11289271

  • October 20, 2019 · 68,500 miles

    Steering

    Tl* the contact owns a 2014 ford explorer. The contact stated that the steering made a clinking noise while driving at any speed without warning. The vehicle was taken to lewis ford [redacted], located at #3373 north college, fayetteville, ar 72703) where it was diagnosed that the steering gear box needed to be repaired. The manufacturer was made aware of the failure and stated that there was no recall. The contact…

    ODI 11282243

  • September 20, 2019 · 103,826 miles

    Steering

    Steering assist fault service required message popped up when i started my car. The steering wheel would not turn either direction. Luckily i was in office parking lot and it did not happen while driving or i would not have been able to turn to avoid other cars. I made arrangements to have car towed, but when i started it up again the steering worked as normal. I did not want to chance it happening again so i put in…

    ODI 11266196

  • September 20, 2019 · 63,000 miles

    Steering

    While driving 2014 explorer very near home, the power steering failed. I was able to drive back home but called for a tow to the dealership for repair. The 'code' said reset computer. This was done but during test drive failure happened again. Since no code is provided, i am told the only thing that is left is just to drive it and see if it happens again. This just seems very unsafe especially if my wife is driving…

    ODI 11258211

  • September 17, 2019 · 69,890 miles

    Steering

    While driving straight on the highway a warning light alert came on saying steering assist fault service required. At the same time the steering wheel locked up as i was traveling 70 mph. I could only turn the steering wheel a 10th of a turn if that. I slowed down and pulled over to the side of the road. I then turned off the car and attempted to restart the car hoping it would reset the system so i could make it to…

    ODI 11256498

  • September 13, 2019 · 88,000 miles

    Steering

    Tl* the contact owns a 2014 ford explorer. While driving 35 mph, the steering wheel seized and the "please make a safe stop" warning indicator illuminated. The vehicle was towed to wayne akers ford (2000 10th ave n, lake worth, fl 33461, [redacted]) where it was currently waiting to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 88,000.

    ODI 11255878

  • September 7, 2019 · 68,000 miles

    Steering

    Approximately 68,000 miles. Grinding noise coming from rack when turning wheel left and right at lower speeds and on sharp turns. The wheels do not straighten out or return to center when exiting a turn...driver must manually return the wheel to the middle. I was already aware of the recalls for the 2011-2013 for the malfunctioning power steering gears (or rack and pinion) when i took the vehicle into royal oak ford…

    ODI 11255876

  • August 28, 2019 · 136,000 miles

    Electronic Stability Control · Steering

    Turning at a red light my power steering locked up with a warning on the screen stating steering assit service required. I turn the vehicle off and back on and the steering unlocked. Since the car is making a whining nose. I see multiple recalls for this make and model for power steering issues but my vin number isnt listed.

    ODI 11252696

  • August 26, 2019 · 41,483 miles

    Steering

    While stopped with engine idling a warning came on "steering loss stop safely". Power steering gone. Tow truck was after some time able to steer it onto the flat bed. Dealer had to replace power steering rack. There is a safety recall for the 2011-2013 & 2015-2017 explorer. But not the 2014? How many bodies does it take to issue a recall $$$

    ODI 11309025

  • August 20, 2019 · 81,000 miles

    Steering

    Tl* the contact owns a 2014 ford explorer. While driving approximately 65 mph, the power steering suddenly malfunctioned and the driver was unable to turn the steering wheel in either direction. The vehicle was towed to gervais ford([redacted], ayer, ma) where it was diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not repaired. Previously, while making sharp turns, a grinding…

    ODI 11245431

  • July 31, 2019 · 67,000 miles

    Steering

    My husband and i were driving home from myrtle beach and the steering wheel started to become stiff. We pulled over into a hotel parking lot to see what the issue was but couldn't find anything unusual. I proceeded to start the car and the dash read 'steering loss'...'service advance trac'. I had to get towed to ford, which thank god was only 2miles away.. We were told that the power steering had died suddenly and…

    ODI 11241298

  • July 30, 2019 · 84,000 miles

    Steering

    While driving on the highway the steering was sticking as i moved the wheel left or right. After a period of time the explorer displayed the following message, "steering loss stop safely" and "service advance trac". At this point the vehicle's computer turned off the stability control and turn signals. I was able to reach my destination, but when i tried to drive the vehicle the following day, the computer displayed…

    ODI 11251913

  • July 14, 2019

    Steering

    Takata recall my wife an i took your family out for the weekend an the call was working fine but sunday morning we were going to head to church the car started but the steering wheel was stiff an it was even hard for me to try an turn it .. An we only have had the car for three months now an the dealership said the car was in good condition that the car was fine bc they looked over it .so if i was driving down the…

    ODI 11232139

  • July 12, 2019 · 119,000 miles

    Steering

    Loss of power assisted steering while driving. Has occurred on numerous occasions. Very difficult to control vehicle safely to pull over to side of road and stop and restart engine to get power steering to work again. Have warnings pop up on dash 'steering assist fault service required'. Filed report with ford cas-21990659.

    ODI 11231270

  • July 3, 2019 · 77,000 miles

    Steering · Suspension

    I recently was driving down the highway at 70mph when my car's steering became out of control. It was like i was fishtailing on ice and the steering was loose. Thankfully i was able to brake and get into a grassy area off the side of the highway. I was able to get off the exit and drive at a slower speed. Thankfully i did not crash but was extremely close to crashing.

    ODI 11229225

  • June 29, 2019

    Steering · Suspension

    On saturday, 6/29/19, i took my car to bob tomes ford in mckinney, tx, to have recall 19s17 work done as i feel i have limited control of my car due to this suspension toe link/steering issue. I was told ford sent the wrong parts and that i would have to wait a couple weeks for the correct parts to come in. I don't know if this is true. All i know is, i have complained to ford multiple times and was very glad to…

    ODI 11228722

  • June 28, 2019 · 46,291 miles

    Steering

    Tl* the contact owns a 2014 ford explorer. While driving 40 mph around a curve, the steering wheel became difficult to turn and the power steering warning indicator illuminated. The contact was able to coast the vehicle over to the side of the road and power off the engine. The vehicle was restarted and able to drive, but the failure recurred. The vehicle was taken to first choice ford (located at [redacted], rock…

    ODI 11228777