1. Ford Explorer
  2. Problems
  3. 2014
  4. Steering

2014 Ford Explorer Steering Problems

140
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 140 stored complaint records:

  • 4 indicate a crash
  • 2 indicate injury
  • 0 indicate fire

What owners report

  • power steering · 80 records
  • steering wheel · 48 records
  • steering assist · 20 records
  • steering gear · 14 records
  • traction control · 13 records
  • assist fault · 12 records

Mileage in stored records

BandRecords
60–100k mi62
30–60k mi34
100–150k mi17
1–30k mi16

Complaint records

Owner-submitted complaint content, presented as stored.

  • June 27, 2019 · 73,000 miles

    Electronic Stability Control · Steering

    Tl* the contact owns a 2014 ford explorer. The contact stated that the steering wheel seized and the eps, traction control, and various other unknown warning indicators illuminated. The contact had to strongly maneuver the vehicle in both directions to prevent a crash. The vehicle was barely coasted off the highway. When the vehicle was shut off and restarted, the various warning indicators still flashed. The…

    ODI 11223139

  • June 25, 2019 · 120,000 miles

    Steering

    Steering grabs and pulls my car while driving. Hard to turn steering wheel. No lights or messages appear. Contacted dealership due to them fixing the rear suspension toe links. They advised it has no effect on the steering of my suv. I was driving 45-50 miles mph on hwy 72 fredericktown mo trieing to slow down to turn left.

    ODI 11222673

  • June 21, 2019 · 100,000 miles

    Steering

    Vehicle steering assist malfunction light came on and i lost all steering capabilities. I am a 220 pound man that had to struggle to get the vehicle to the side of the road. The steering wheel literally locked in the position it was in. My wife complained about this problem earlier in the day. Thank god she was able to pull to the side of the road. Steering assist malfunction light appeared and just as quick as this…

    ODI 11222063

  • June 16, 2019 · 64,000 miles

    Steering

    I was driving down the highway when i went to switch lanes and noticed my steering was tight and hard to bring back to the center when turning. My vehicle continued to have this issue with steering being tight and then the airbag light came on. I was worried about getting into an accident so i made an appointment to have the vehicle scanned and they said it was the electric power steering. Apparently this is a…

    ODI 11229220

  • June 4, 2019 · 68,000 miles

    Steering

    Power steering failure while in motion on interstate

    ODI 11219887

  • May 31, 2019 · 89,860 miles

    Steering

    Started with hearing groaning/grinding noise when turning. I experienced a loss of power steering after a few days later while driving on city streets around 35 mph. Received the warning lights "loss of steering" and "service advancetrac". There are so many rack and pinon failures in late model explorers. They should be recalled!!

    ODI 11217032

  • May 26, 2019 · 73,000 miles

    Steering

    While driving down a major highway with my family and with no warning the power steering went out along with a notification saying, "steering loss stop safely" and "service advance trac". Had my girlfriend been driving we probably all would have been killed by a semi coming through the curve as i was struggling to steer the vehicle and keep it in our lane as there was no place to pull to the side of the road. I…

    ODI 11210084

  • May 21, 2019

    Engine · Steering

    Timing chain and cam phasers causing vehicle to excel erase and stop with no control. Power steering going in and out while driving.

    ODI 11209082

  • May 17, 2019 · 106,000 miles

    Steering

    Tl* the contact called on behalf of the owner of a 2014 ford explorer. While driving 15 mph, the steering wheel seized and was unable to turn. The "failure on full electric steering control" and "safely park the vehicle" messages were illuminated. The contact stated that the vehicle experienced an electric power steering loss and wanted to know if that could have been attributed to nhtsa campaign number: 16v245000…

    ODI 11208624

  • May 15, 2019 · 107,000 miles

    Steering

    I was driving down the highway at approximately 65mph when i went to switch lanes and noticed my steering was tight and hard to turn toward the left. My vehicle then continued to have this issue with steering being tight to the point i was worried about getting into an accident. I stopped driving my car and made an appointment with ford dealership. This is a common problem and actually one that i found out my sister…

    ODI 11208698

  • May 11, 2019 · 77,000 miles

    Steering

    I was driving when all of a sudden the steering wheel became hard to maneuver.. It gets really stiff and hard to control. Once it sticks to a specific path it wants to go in that directation and i lose control of managing the direction of the ford explorer 2014 xlt.

    ODI 11207528

  • May 7, 2019 · 105,000 miles

    Steering

    I had stopped to get gas and once i returned to the car and put it in gear it made a horrible sound and the steering went out and i could hardly move the wheel. Turned the car back off and waited a few minutes, turned it back on and still no power steering. Luckily for me my husband was still in town and he had to come and drive the car to the dealer since i could not turn it at all to even move it away from the gas…

    ODI 11207200

  • May 1, 2019 · 113,738 miles

    Steering

    Tl* the contact owns a 2014 ford explorer. While driving 65 mph, the steering wheel seized and the "power steering out pull over" warning message appeared. The vehicle was taken to mclaughlin ford (950 n main st, sumter, sc 29150, [redacted]) where an alignment was performed and the computer was reset. After the repairs, the failure recurred and the contact rear ended another vehicle. The air bags did not deploy. A…

    Crash reported

    ODI 11207712

  • May 1, 2019 · 138,000 miles

    Steering

    Bought this car from a dealership was told car was in great shape. Less than a week later steering started locking up and was hard to turn, the following day almost wrecked when vehicle stayed turning left when merging on the highway. We turned around and drove home and on every turn the steering was very hard had 2 near misses .i'm just glad my teenage driver wasn't behind the wheel. We haven't driven our car since…

    ODI 11206432

  • April 26, 2019

    Steering

    While driving the vehicle steering becomes extremely hard due to power steering sensors being faulty. Also steering shaft froze making it hard to turn.

    ODI 11204946

  • April 24, 2019 · 85,245 miles

    Steering

    Power steering failed. My 2014 ford explorer has 85,245 miles. Today i stopped for gas. When i re-started i got an error message "power steering assist failed". Steering was extremely hard. I am glad this did not happen yesterday when i was 250 miles from home pulling my small camper!! This is recalled on the 2013 & 2015 models, why not the 2014??

    ODI 11203485

  • April 21, 2019 · 73,200 miles

    Steering

    I was on the highway on apr 21st and the steering wheel felt a little sensestive/artfical but it was windy out so i thought it was maybe due to the conditions outside. So we traveled about 30 minutes then the warning light came on stating "steering loss stop safely" came on which was a shocking so we pulled over to check for issues. At this time the steering was still ok just just touchy, so i restarted the car…

    ODI 11203204

  • April 19, 2019 · 137,000 miles

    Electronic Stability Control · Steering · Vehicle Speed Control

    Driving on freeway 70 mph alert left side of dash bright red steering system failure stop car safely . Loss of power to steer the vehicle . No control , traction . Another alert in yellow system failure service asap . Alert red again steering system failure stop care safely . Unable to steer the vehicle. Turned car off tried to reset unable no steering mechanism . Had to have car towed unable to drive. Steering…

    ODI 11203223

  • April 17, 2019 · 34,200 miles

    Steering

    I started to listen a noise when i turned right without any advice on board. Cause the noise (it was increasing) i decided to go to ford service center (forcenter) and they told me that i have to change all steering system with a cost of usd 3000. This kind of failure is not acceptable for a car of these skills, my car has only 55.000 kms and only it was used on the city and when the main argument of sale is the…

    ODI 11197172

  • April 10, 2019 · 62,419 miles

    Steering

    On april 10, 2019 we were pulling out of my drive way to leave my house and noticed a grinding sound coming from the front end, it was very loud. We took it to a reputable mechanic company local to do a diagnostic the sound. This company is ase-certified. After reviewing my explorer they stated that the rack and pinion was bad and it needed to be replaced asap due to this being a major safety issue and we shouldn't…

    ODI 11220021

  • April 10, 2019 · 64,415 miles

    Steering

    Tl* the contact owns a 2014 ford explorer. While driving approximately 30 mph, the steering ability became very difficult. The contact stated that the failure worsened and the steering wheel was very close to not being able to turn at all. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The…

    ODI 11197111

  • March 28, 2019 · 140,000 miles

    Steering

    When driving, the wheel would be hard to turn sometimes. It started occasionally but now the power steering does not work at all. It is very difficult to turn. I have researched the problem and took it to my mechanic and it is the electronic power steering module. This part has been recalled on all newer models of the ford explorer except 2014. This has caused several accidents with other owners of the 2014 ford…

    ODI 11196951

  • March 25, 2019 · 693,067 miles

    Steering

    Wheel would lock up when starting the car to drive. Light came on stating steering assist fault service required. This vehicle only has 69,306.7 miles on it and is only used to go back and forth to work and was purchased in september 2014 and now it is march 2019. Took to ford dealership for diagnostic and was told that it is the electronic power steering rack and was not covered under warranty and would cost me…

    ODI 11192265

  • March 10, 2019 · 88,000 miles

    Steering · Traction Control System

    Tl* the contact owns a 2014 ford explorer. While driving 45 mph, the steering wheel seized and the power steering assist and traction control warning indicators illuminated. The contact coasted the vehicle into a driveway and powered off the engine. The vehicle was restarted, but the failure recurred. The vehicle was towed to the contact's residence. The vehicle was not taken to a dealer or an independent mechanic…

    ODI 11185981

  • March 4, 2019 · 82,000 miles

    Steering

    While driving my explorer down a city street at approx 45mph, the steering became extremely tight. A warning light saying 'steering assist fault' came in and then the 'traction control off' light came on. Immediately after both of those lights came on a red light came on saying 'steering failure service required' came on and i completely lost the ability to steer the suv. I managed to get it off the road safely and…

    ODI 11184044