2014 Ford Explorer Suspension Problems
- 53
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 53 stored complaint records:
- 2 indicate a crash
- 1 indicate injury
- 0 indicate fire
What owners report
- suspension part · 15 records
- part recall · 14 records
- issue failure · 14 records
- failure parts · 13 records
- recall issue · 10 records
- rear suspension · 7 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 9 |
| 60–100k mi | 6 |
| 30–60k mi | 5 |
| 100–150k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Suspension · Unknown Or Other
The recall 19s17 (nhtsa 19v-435) affect the rear suspension .we bring in the car today and they replace the bad parts . Now ford service is telling me that it affect my motor and transmission mounts but i have to pay $900 to replace those . Vehicle is vibrating and shaking over 70mph . The mounts are here to minimise the vibration due to road defected , if the suspension don't do its work , and it wasn't because of…
ODI 11256753
Suspension
I take vehicle to the dealer for faulty driver side door sensor and i strongly believe it's defective on manufacturing. Then the dealer notify about rear suspension toe link replacement affecting the steering control. This recall also affect the rear hubs the dealer charge to me $990.00+tax to fix issue. The dealer recommends to change because of the safety issues. Each hubs hold the wheels.
ODI 11231123
Steering · Suspension
I recently was driving down the highway at 70mph when my car's steering became out of control. It was like i was fishtailing on ice and the steering was loose. Thankfully i was able to brake and get into a grassy area off the side of the highway. I was able to get off the exit and drive at a slower speed. Thankfully i did not crash but was extremely close to crashing.
ODI 11229225
Steering · Suspension
On saturday, 6/29/19, i took my car to bob tomes ford in mckinney, tx, to have recall 19s17 work done as i feel i have limited control of my car due to this suspension toe link/steering issue. I was told ford sent the wrong parts and that i would have to wait a couple weeks for the correct parts to come in. I don't know if this is true. All i know is, i have complained to ford multiple times and was very glad to…
ODI 11228722
Suspension
Tl* the contact owns a 2014 ford explorer. The contact received a recall notification for nhtsa campaign number: 19v435000 (suspension) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Mac haik ford pasadena (4242 e sam houston pkwy, s pasadena, tx 77505) confirmed that parts were not available to perform the recall repair. The manufacturer was notified. The contact had…
ODI 11245219
Suspension
RECALL
ODI 11219616
Suspension
Right rear toe link broke while driving on the highway. Steering was compromised. The left rear toe link also showed signs of stress. This explorer was not included in the nhtsa campaign number: 16v245000 perhaps ford needs to expand the number of cars recalled due to this issue.
ODI 11115353
Suspension
I discovered that on each side 1 of the 2 bolts securing the sub-frame stabilizer bracket to the body was missing and the other one was almost out. In the attached parts diagram the bolts are hs1. The car has 104,000 miles and it is clear that had i not noticed the remaining 2 bolts would have fallen out leaving the rear of the sub-frame able to move around. The main sub-frame bolts would then have come under…
ODI 11103601
Electrical System · Suspension
When we first received the vehicle we went on a road trip to az and the computer completely blacked out on the dash and the suspension was super wobbly. So we called to make an appt to bring it in as soon as we got back in to town but it was a 2 week wait for an appt. They kept our car for three weeks and as soon as we got it back it was the same problem. So we asked to make another appt and this time they kept our…
ODI 11179773
Power Train · Suspension
My ford explorer has a constant exhaust smell in the cabin. The dealership completed a recall when i first purchased the vehicle and now the dealer is telling me they do not know of any exhaust in the cabin issues. Strange now the dealership knows nothing about a problem they tried to fix. The front suspension has been replaced 3 times now. About every 20k miles the front suspension start to fail and makes loud…
ODI 11031598
Service Brakes · Steering · Suspension
Tl* the contact owns a 2014 ford explorer. While driving approximately 35 mph, the contact lost control of the steering wheel and the brakes started to squeak and then locked up. The vehicle shifted into oncoming traffic, but no crash occurred. There were no warning indicators illuminated. The vehicle was towed to frank fletcher ford lincoln ([redacted], joplin mo 64801, phone number: [redacted]) where it was…
ODI 11025407
Suspension
My vehicle has 69k miles with only freeway driving and the struts and bearings already have to be replaced. The cost is $900 at the ford dealership. I was told that the bearings are worn out causing problems with the struts. Anytime i would drive at low speeds you could hear a loud knocking sound. My nissan is 12 years old and it just now needed similar maintenance. Something is not right with this quality.
ODI 10991763
Suspension
Tl* the contact owns a 2014 ford explorer. The contact received notification of nhtsa campaign number: 16v245000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer and dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
ODI 10966056
Steering · Suspension
Takata recall cuando lo manejo se mueve mucho es difcil de controlar a 60 millas parese un bote 🚣 se mueve de lado a lado como si patinara mas en el freeway es muy riesgoso
ODI 10956953
Steering · Suspension · Unknown Or Other
Since i purchased this vehicle new in july 2014, i have experienced a sulphur like smell in the cabin area of the vehicle when i accelerate. The odor is strong enough to make you feel nauseous and light headed. I have taken the car back to the dealership where it was purchased on two separate occasions. On one visit they claimed they had installed additional vents to eliminate the fumes. The second time, the exhaust…
ODI 11000598
Suspension
Still waiting for parts for this recall which was issued in april. This is really ridiculous considering the vehicle is not safe to drive.
ODI 10930079
Suspension
Tl* the contact owns a 2014 ford explorer. The contact received notification of nhtsa campaign number: 16v245000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vin was invalid. The contact had not experienced a failure.
ODI 10928598
Suspension
Tl* the contact owns a 2014 ford explorer. The contact received notification of nhtsa campaign number: 16v245000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
ODI 10920221
Suspension
Tl* the contact owns a 2014 ford explorer. The contact received notification of nhtsa campaign number: 16v245000 (suspension). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
ODI 10917419
Suspension
Notified june 2016 of rear suspension link that may fracture which may result in loss of control. As of today, 10/12/16 i have heard nothing from ford and i am concerned about continued use of the vehicle. How long should this type of repair typically take?
ODI 10915983
Suspension
Tl* the contact owns a 2014 ford explorer. The contact received notification of nhtsa campaign number: 16v245000 (suspension). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
ODI 10915363
Suspension
Tl* the contact owns a 2014 ford explorer. The contact received notification of nhtsa campaign number: 16v245000 (suspension); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
ODI 10914463
Suspension
Tl* the contact owns a 2014 ford explorer. The contact received notification of nhtsa campaign number: 16v245000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI 10914438
Suspension
Ford initiated recall on 4/25/16 for a toelink suspension repair. It has been longer than 60 days and i have not been offered a repair due to lack of parts according to discussions with ford customer service and my local dealer. I have not be offered a temporary replacement vehicle. I am concerned about safety as the vehicle is our primary family vehicle.
ODI 10897972
Suspension
Tl* the contact owns a 2014 ford explorer. The contact received a manufacturer's recall pertaining to nhtsa campaign number: 16v245000 (suspension). The dealer was unable to supply the parts within a reasonable time frame. The manufacturer was unable to determine when the parts would be supplied to the dealer. The contact had not experienced a failure. Vin tool confirms parts not available.
ODI 10893401