2014 Ford Explorer Suspension Problems
- 53
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 53 stored complaint records:
- 2 indicate a crash
- 1 indicate injury
- 0 indicate fire
What owners report
- suspension part · 15 records
- part recall · 14 records
- issue failure · 14 records
- failure parts · 13 records
- recall issue · 10 records
- rear suspension · 7 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 9 |
| 60–100k mi | 6 |
| 30–60k mi | 5 |
| 100–150k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Suspension
Tl* the contact owns a 2014 ford explorer. The contact received notification of nhtsa campaign number: 16v245000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10936155
Suspension
Tl* the contact owns a 2014 ford explorer. The contact received notification of nhtsa campaign number: 16v245000 (suspension). The manufacturer was unable to determine when the parts would be supplied to the dealer. The contact was unable to determine when the vehicle would be repaired. The contact had not experienced a failure. Vin tool confirms parts not available.
ODI 10884032
Suspension
Recently had to replace a failed power steering issue, and i am reading that many others are having the same issue. Ford has indicated that my vehicle is not currently under a recall, but obviously it is effecting more vehicles than just the ones they have recalled. My vehicle lost the ability to steer on the freeway, putting myself and my childrens' lives at risk. This is disgraceful that ford will not recognize…
ODI 10883380
Suspension
Tl* the contact owns a 2014 ford explorer. The contact received notification of nhtsa campaign number: 16v245000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
ODI 10908686
Steering · Suspension
I am having a major concern over this recall given the fact that nothing can be done to resolve this issue until the third quarter of 2016. How can ford allow 75k+ drivers to drive willingly knowing there may be a potential issue with their steering. This is even more so of a concern for me since my family and i are scheduled to travel north 16 hours tomorrow. Heaven forbid but who will be responsible for damages to…
ODI 10874124
Suspension
Tl* the contact owns a 2014 ford explorer. The contact stated that there was a manufacturer recall on the suspension. There was no permanent repair solution yet and the part was not available for the suspension recall. The contact was not included in nhtsa campaign number: 16v245000 (suspension). The manufacturer was unable to provide a repair solution to refer the contact to the dealer for inspection and repair.…
ODI 10874775
Suspension
We received a recall letter concerning the rear suspension toe link. I have not driven this vehicle since receiving the letter. I do not feel safe in driving a vehicle. When can we expect a solution to a fix for this vehicle? It is very discouraging making payments on a vehicle and not feel safe in driving it. Thank you for your time. *tr
ODI 10896665
Suspension
Tl* the contact owns a 2014 ford explorer. The contact received notification of nhtsa campaign number: 16v245000 (suspension); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect. Updated…
ODI 10875302
Suspension
Tl* the contact owns a 2014 ford explorer. The contact received notification of nhtsa campaign number: 16v245000 (suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not…
ODI 10914182
Steering · Suspension
In june 2016, i received a manufacturers recall letter for a 2014 ford explorer. Recall number: 16s18. Indicating that the rear suspension toe link(s) may fracture due to an improper weld. Resulting in loss of steering control, a difficult steering condition, or rear suspension noise with an increased risk of a crash. It stated that when parts are available, ford will send a letter to inform us to contact our dealer…
ODI 10913815
Suspension
I have called the dealership numerous times since receiving the recall notice and they are unable to repair the vehicle for the recall
ODI 10910482
Suspension
Tl* the contact owns a 2014 ford explorer. The contact received notification of nhtsa campaign number: 16v245000 (suspension). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI 10929673
Suspension
Tl* the contact owns a 2014 ford explorer. The contact received notification of nhtsa campaign number: 16v248000 (suspension). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10929388
Suspension
Tl* the contact owns a 2014 ford explorer. The contact received notification of nhtsa campaign number: 16v245000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10927445
Suspension
Tl* the contact owns a 2014 ford explorer. The contact received notification of nhtsa campaign number: 16v245000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (mel hambelton ford, 11771 w kellogg st, wichita, ks 67209, [redacted]) and was informed that the parts…
ODI 11111885
Suspension
Nhtsa recall 16v-245 after 6 months parts are still not available to repair what could be a serious suspension issue. Vehicle may be unsafe and it certainly seems like 6 months should be more than enough time to at least start addressing this issue. Wife has been afraid to drive the vehicle.
ODI 10915700
Suspension
Tl* the contact owns a 2014 ford explorer. The contact received notification of nhtsa campaign number: 16v245000 (suspension); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
ODI 10904356
Suspension
Tl* the contact owns a 2014 ford explorer. The contact received notification of nhtsa campaign number: 16v245000 (suspension); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
ODI 10904354
Suspension · Unknown Or Other
Nhtsa recall number: 16v245, recall date: apr 25, 2016, ford recall number: 16s18. Risk to safety: an improperly welded toe link that fractures while driving could result in a loss of steering control, increasing the risk of a crash. Manufacturer has exceeded reasonable amount of time to repair vehicle, according to recall notification this vehicle is not safe to drive do to increase risk of crash. Also have…
ODI 10894886
Suspension
Tl* the contact owns a 2014 ford explorer. The contact received notification of nhtsa campaign number: 16v245000 (suspension). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated…
ODI 10894044
Suspension
Suspension recall. There has been a recall out for over 3 months which can affect the stability of the vehicle and there is still no fix available. I haven't been able to drive the car and can't sell it because no one will buy it until recall done. I haven't had an indecent yet, but, i won't drive it because of the safety risks to my family.
ODI 10909890
Service Brakes · Suspension · Wheels
NOISES COMING FROM FRONT AND REAR SUSPENSION
ODI 11197167
Air Bags · Steering · Suspension
Tl* the contact owns a 2014 ford explorer. The contact stated that while driving at approximately 5 mph, the steering wheel became difficult to maneuver without warning. As the contact applied force to the steering wheel in order to steer the vehicle, the vehicle suddenly jerked to the side. As a result, the contact crashed into the rear end of another vehicle. The air bags failed to deploy. Upon inspection, the…
Crash reported · 2 injuries
ODI 10811166
Suspension
On september 17, 2015 picked my daughter up from swim practice at 5:50 pm then we went to pick her friend up and went on 220 towards mill hall to drop them off at a football game, while on high way smelled an awful smell, thought it was car in front of me, we proceeded to mill hall exit where we got off and took them to central mountain middle school dropped them off to a football game and proceeded through parking…
ODI 10776247
Body · Fuel/Propulsion System · Suspension
My grandson went off the road at 70mph into some pine trees and completle severed the passagens wheel off and windshield completle destroyes roof damage and body damage and no air bags deployed. I talke to a customer who also had a 2014 explorer that was involved in a collision and their air bags didn't deploy either .the damage to my vehicle was on the front and the side yet no airbage deployed. Something is wrong…
ODI 10760473