2014 Ford Explorer Steering Problems
- 140
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 140 stored complaint records:
- 4 indicate a crash
- 2 indicate injury
- 0 indicate fire
What owners report
- power steering · 80 records
- steering wheel · 48 records
- steering assist · 20 records
- steering gear · 14 records
- traction control · 13 records
- assist fault · 12 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 62 |
| 30–60k mi | 34 |
| 100–150k mi | 17 |
| 1–30k mi | 16 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Steering fault assist and gear assembly went out while the vehicle was stationary. There was a recall for earlier models, i think they should have extended it for later models as well. The repair cost was $1652.00 plus towing, hotel stay and rental car fees which is not included. Ford sent a defective part to the dealership where i had my vehicle repaired and will not pay for the extra days i was without a car and…
ODI 11012346
Steering
We have owned this explorer for 2 months with 44,000 miles on it when the steering started grinding and locking up . This is definitely a safety issue and other prior years have been recalled for the same issue. Dealer wants $1500 to fix it. This car was much too expensive to have this issue with these low miles. Ford needs to recall this and fix our vehicle for us . We asked the dealer to pay for this but have not…
ODI 11012682
Steering
Steering gear box went out of my vehicle with only 29,000 miles on it, had to replace the whole gear. I only drive 600 miles or less a month i split my time between 2 vehicles. Just bought a few months before this happened
ODI 11010460
Electronic Stability Control · Steering
On 19 june, 2017 i was driving my 2014 ford explorer on i-95 south, i initially heard a single pop come from the front of my vehicle, i thought i had hit something in the road, but nothing was visible in the road, so i continued to drive. I continued to drive with no problems. On 20 june, i was driving again on i-95 north bound and my steering system began to malfunction with a little tightness in the steering, the…
ODI 11000742
Body · Steering
The electronic power steering rack has failed on our vehicle. This i have seen is a problem ford has had in the past and has still not remedied the problem. The out of pocket costs are $2500.00 . The steering is unsafe and is allover the road. Further to this the power seat motor failed and they want $2500 to repair it . This i feel is very unfair and gouging.
ODI 11012753
Steering
A internal fault in eaps steering rack, fault code 58530. Ford had recall on 2013 models, mine was shipped to dealer jan. 2014. Still had same issue as 2013. Has to more of them out there. Dealer did not inform of 2013 recall at time of repair. Steering was not ok when turning left made noise and vibrated.
ODI 11066434
Steering
While the vehicle was in motion, in a turn, the steering assist had a fault. A message showed on the screen stating that there was a steering assist fault. After restarting the vehicle several times, the issue did not go away. Steering the vehicle felt like the steering wheel was fighting against me (rather than simply a power steering loss). I was told by a dealership mechanic that the problem was unknown but…
ODI 10995391
Air Bags · Steering
Our 2014 ford explorer sport has suddenly lost its power steering making it very difficult to drive and has a tendency to jerk the wheel left and right when driving. This i'm told is not under warranty and will cost approximately $1800 to fix. I believe the three years prior to mine had the same problem and were recalled. The explorer has not been in any accidents and has 73k miles. The airbag light also came on…
ODI 10986043
Steering
Tl* the contact owns a 2014 ford explorer. While the contact's son was driving 55 mph, the power steering failed. In addition, the "steering loss stop safely" and "service advance trac" warning indicators illuminated. The vehicle was towed to the dealer where it was diagnosed that the steering gear assembly (power steering rack) needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the…
ODI 10985837
Steering
Vehicle was purchased in april 2014 with a little over 500 miles. The vehicle now has approximately 33,900 miles. A couple weeks ago we noticed a squeaking noise when the steering wheel was turned either way while moving and while not moving. I called on 4-25 for appointment on 4-27. The vehicle was looked over and i received a call on 4-28 stating the steering gear box was bad and need replaced. I was then told my…
ODI 10981368
Steering
After a knock was discovered while turning i took the vehicle in to ford assuming i was under warranty. They identified a code (not available) and diagnosed the problem to be with the "steering gear box assembly", specifically the rack and pinion. After researching the problem on the internet i found multiple occurrences of similar mishaps, some resulting in lock up of the steering component. Ford informed me that…
ODI 10956527
Steering · Suspension
Takata recall cuando lo manejo se mueve mucho es difcil de controlar a 60 millas parese un bote 🚣 se mueve de lado a lado como si patinara mas en el freeway es muy riesgoso
ODI 10956953
Steering
A malfunction of the electric power steering system occurred, the vehicle warning lights for the stability control and the stability control system off turned on on the warning indicator dashboard. This cause a loss of steering assist on my vehicle while i was going up to big bear on highway 330. The vehicle was very difficult to steer and control making it a very unsafe and dangers drive. Luckily i was going at a…
ODI 10948463
Steering · Suspension · Unknown Or Other
Since i purchased this vehicle new in july 2014, i have experienced a sulphur like smell in the cabin area of the vehicle when i accelerate. The odor is strong enough to make you feel nauseous and light headed. I have taken the car back to the dealership where it was purchased on two separate occasions. On one visit they claimed they had installed additional vents to eliminate the fumes. The second time, the exhaust…
ODI 11000598
Steering
I've had issues with my ford explorer not turning well, making noises with the turn, and have taken it into the shop who have said it's a common issue. This is a danger. My other complaint is that there has been a recall (nhtsa recall 16v-245) and have taken my car in to have the repair and they have said they didn't want to use the parts/time to do the fix! I have called on 3 separate occasions for the repair and…
ODI 10927439
Steering
I started my vehicle at which time i noticed the steering wheel almost impossible to move left or right. The service advance trac system light was on. It would only move 1/4 of an inch in either directions. I could drive forward and backward however impossible to safely drive as you cannot maneuver the vehicle. On the other occasions this occurred it was after having driven the vehicle parking and then returning a…
ODI 10919370
Steering
Tl* the contact owns a 2014 ford explorer. While driving approximately 40 mph, the steering wheel seized. The contact coasted the vehicle to the side of the road and was able to resume driving. The vehicle was not diagnosed or repaired. The vin was not included in nhtsa campaign number: 14v286000 (steering). The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.
ODI 10909394
Steering
With 48,000 miles the power steering failed. The car was turned off and back on and it was still not working. It was driven a short distance and parked. After about 20 minutes of being off the power steering reset. It was driven to the local ford dealer who stated it needed a software update. They refused to cover the cost stating it was not covered under warranty. The car was not returned for five days.
ODI 10903466
Steering
Tl* the contact owns a 2014 ford explorer. While driving approximately 25 mph, the power steering failed without warning. The contact towed the vehicle to the dealer where it was diagnosed that the power steering module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 103,000.
ODI 10897177
Steering
Police patro vehicle with loud noise when turning left, sustained complete power assist failure. Vehicle with 62,019 miles. After failure, dealer determined that rack and pinion assembly defective. Repair costs totalling $1065.00 with dealer assisting with $400.00 discount. Contacted ford regional sale representative who will only state that ford will honor the warranty. ***this is a safety hazard that will get…
ODI 10895324
Steering
During my vacation in july 2016, while driving on route 95 interstate, i noticed that the steering was getting hard to control. I continued driving and received a alarm on the dash stating that the traction control is now off, service needed. I proceeded to the first gas station and upon re-starting the vehicle, another alarm on the dash said power steering not working. I had no power steering. I had to be towed to…
ODI 10893620
Engine · Service Brakes · Steering
Tl* the contact owns a 2014 ford explorer. While driving various speeds, the steering became difficult to operate. There were no warning indicators illuminated. In addition, there were exhaust fumes inside the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The vin was unknown. The approximate failure mileage was 81,590. *tr
ODI 10888647
Steering · Suspension
I am having a major concern over this recall given the fact that nothing can be done to resolve this issue until the third quarter of 2016. How can ford allow 75k+ drivers to drive willingly knowing there may be a potential issue with their steering. This is even more so of a concern for me since my family and i are scheduled to travel north 16 hours tomorrow. Heaven forbid but who will be responsible for damages to…
ODI 10874124
Steering · Suspension
In june 2016, i received a manufacturers recall letter for a 2014 ford explorer. Recall number: 16s18. Indicating that the rear suspension toe link(s) may fracture due to an improper weld. Resulting in loss of steering control, a difficult steering condition, or rear suspension noise with an increased risk of a crash. It stated that when parts are available, ford will send a letter to inform us to contact our dealer…
ODI 10913815
Electrical System · Electronic Stability Control · Steering
I bought a certitified preowned 2014 ford explorer in february 2015. Recently every time the explorer was put in park, an alert would go off, showing transmission not in park. The past few weeks the steering wheel would make a grinding/growling noise when turning towards the left and right. The steering became a little harder to turn and it felt as if it would stick. This was a very scary feeling. I have 5 children…
ODI 10862258