2015 Ford Explorer Suspension Problems
- 30
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 30 stored complaint records:
- 6 indicate a crash
- 2 indicate injury
- 0 indicate fire
What owners report
- lost control · 4 records
- popping noise · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 10 |
| 60–100k mi | 8 |
| 1–30k mi | 6 |
| 100–150k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Suspension
There was a recall on my 2015 ford explorer for the toe link suspension replacement. I had ot fixed on 1/7/20 and on 2/14/20 i was driving on 106 in springfield vermont doing 50 miles per hour and the toe link suspension they replaced broke and i lost total control of my suv. All most had head on collision i was almost killed. I had it towed to ford dealership and they took it apart again and stated that the reason…
Crash reported
ODI 11309437
Suspension
After leaving my community property with my 2015 ford explorer, i turned left at approximately 5-15 miles per hour and suddenly i heard a clank/scrape and lost control of vehicle (image 1). See scrap on cement where vehicle control was lost in the street. Vehicle stopped at end of skid marks (image 2). After turning left (east) , i immediately lost control of vehicle where orange van is located, which is believed…
Crash reported
ODI 11254273
Suspension
Front sway bar links had to be replaced because they were broke. I brought my car in for the recall of the rear suspension. I have not hit anything or been in a wreck so there is no reason for this to have been broke.
ODI 11243853
Steering · Suspension
When steering left or right at a standstill, steering makes a popping or clicking noise. My guess is it is either rack and pinion assembly or suspension parts. In addition, rear end has a bad rattle even on smooth roads. There is about 59,500 miles on the suv and it was just state inspected. We are afraid to drive it. Checked complaint boards and there are many similar problems.
ODI 11243086
Suspension
Tl* the contact owns a 2015 ford explorer. While driving, a wobbling noise was heard from the rear of the vehicle. The contact checked the wheels, but did not notice anything abnormal. The wobbling noise became worse. The vehicle was taken to cole ford lincoln (410 e chicago st, coldwater, mi 49036, [redacted]) the dealer was in the process of performing a rear alignment. The contact did not know the cause of the…
ODI 11235094
Power Train · Steering · Suspension
Noise when turning or backing up on drivers side. New shocks/struts have recently been put on the front.
ODI 11228855
Suspension
Constant steering popping noises including occasional steering binding and locking up. I have had a few incidents where i narrowly avoided an accident after steering limited to approximately 30 degrees. I had to muscle the wheel, and after a loud bang, full steering rotation was regained. Likely the same issue as in previous year models where steering rack had to be replaced under a mass recall. Dealership assuming…
ODI 11220354
Suspension
Tl* the contact owns a 2015 ford explorer. The contact received notification of nhtsa campaign number: 19v435000 (suspension). The contact called tommie vaughn ford at [redacted] (located at 1201 n shepherd dr, houston, tx 77008) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact was also…
ODI 11223160
Suspension
Recall items suspension unstable while in motion
ODI 11269933
Engine · Steering · Suspension
A little over a month ago the left rear toe link broke while driving. This caused the car to lose control and go into a sideways slide, breaking the wheel hub in the process. Smooth road going about 50 mph in good conditions. We got the car fixed and had to pay for the repairs since the car is no longer under factory warranty. After the ford dealer in mchenry il had it for over a week, we got the car back, drove it…
ODI 11234314
Suspension
Vehicle makes grinding noise when turning right. This vehicle just has 40k miles and the struts should not be making sounds like this. This happens when the vehicle is in slow motion and in reverse. This was recalled in 2011-2014 but not in 2015 and i believe was in an on going issue. These vehicle was manufactured in july 2014.
ODI 11218391
Suspension
Tl* the contact owns a 2015 ford explorer. The contact stated that while driving at 60 mph, the front suspension on the driver side collapsed. The vehicle veered to the left and hit the concrete barrier, bounced and hit the right concrete barrier. None of the frontal air bags deployed. The police was present and a report was issued. The contact was transported to the hospital by ambulance, treated and released. The…
Crash reported · 1 injury
ODI 11219741
Steering · Suspension
When we turn the wheel to the right it has a loud popping noise during driving or stationary its progressing from a popping and something the steering wheel gets stuck. Told by two different mechanics that the popping noise has to do with strut and cv joint and electric steering gear and rack and pinion going bad. Our explorer only has 91000 miles. Both mechanics say this is odd that this is going on for a 2015.…
ODI 11266544
Suspension
Tl* the contact owns a 2015 ford explorer. While driving 30 mph, the rear passenger side toe link cracked without warning. The contact lost control of the vehicle and had it towed to an independent mechanic. The mechanic replaced the passenger side toe link, but the failure recurred while driving 40 mph. The vehicle was towed back to the independent mechanic who diagnosed that the driver's side toe link failed. The…
ODI 11246073
Suspension
Tl* the contact owns a 2015 ford explorer. The contact received notification of nhtsa campaign number: 19v435000 (suspension). The contact called art hill ford lincoln at [redacted] (located at 901 w lincoln hwy, merrillville, in 46410) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact…
ODI 11269949
Steering · Suspension · Wheels
2015 explorer sport - have a binding, popping noise when turning the steering wheel to the right. Pops before completing a full turn at full stop and will pop multiple times when doing a k-turn or right turn at slow speed. Had thrust washer, nuts, and other items replaced nov 2017 at 34776 miles, now at 38000 and its back and of course techs can't duplicate. I also went to dealer and drove after they rotated tires…
ODI 11072701
Steering · Suspension
When my car is in any kind of turn you hear a popping noise . Not very loud but noticeable. Also when on a incline or decline a crunching noise can be heard. My son borrowed my car last weekend and noticed it. Took it to dealership and they of course cannot replicate this noise. With all of the other complaints about this same issue i am appalled that ford has not looked into this. I guess not enough deaths or…
ODI 11067296
Steering · Suspension
Stopped in the street to do a u-turn, started my turn and lost steering. Drove into a curb, got out of the car and discovered the lower control arm had snapped in half.
ODI 11057031
Suspension
A blind spot sensor warning came on sunday 10-29 at 10:30am on the drivers side sensor while at a red light. Approximately 4 miles later, the car began swerving and veered suddenly to the right hitting a curb. We continued swerving and hit the curb another 3 times and came to a stop. The car was out of control and we were in 4 lanes of traffic. The car is at the ford dealership and was diagnosed with a broken rear…
Crash reported
ODI 11041727
Service Brakes · Steering · Suspension
I was driving my 2015 explorer about 55 mph, coming up to a driveway i needed to turn into a few hundred feet away. Suddenly the car lurched and warning signals popped up on my dash. It alerted me my collision warning sensors failed and service advance trac. I attempted to brake and slow down for my trim and realized i had lost power brakes as well as power steering in my attempt to turn into the driveway. I…
ODI 11021323
Service Brakes · Suspension · Unknown Or Other
Ford motor company (ford) is recalling certain wheel hub bearing assemblies, part number hb5z-1104-c, incorrectly listed as being for installation on the rear axles of 2011-2017 ford explorer 4x2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end. Is nootgood
ODI 11203594
Suspension · Wheels
While driving vehicle on highway, lost control and was barley able to stop truck after right lower control arm broke in half. Ball joint was also completely out of socket. I don't see how something this dangerous and unsafe can happen while driving.
Crash reported
ODI 10991908
Suspension · Unknown Or Other
My unit is suffering since day one from the exhaust issue, almost textbook to the typical description in the news; upon acceleration with the a/c on, the exhaust of the vehicle get in presumably through the back of the vehicle, which are then sucked into the a/c by it's suction units on the back and you end up smelling the exhaust gases for a while. The issue is specially present while the day is cold (mornings and…
ODI 10970422
Power Train · Steering · Suspension
Sport model front end has had a loud popping/ creak noise when going over bumps at a angle and also sharp low speed manuevers ( pulling into tight parking space) since it was basicly brand new. Loud ticking noise from front hubs at low speeds first visit to ford was at 9,000 miles they could not duplicate it. Vehicle now has 32,000 miles roughly, the popping and creaking has gotten worse my wife was leaving work and…
ODI 10927619
Suspension
Stabalizer bar makes rattling noise. Vehicle only has 40,000 miles and have had dealership look at it. Stated they repaired it but front end still rattles. And repairs on this issue no longer covered under warranty. Makes noises as you travel down the highway.
ODI 10870626