1. Ford Explorer
  2. Problems
  3. 2016
  4. Suspension

2016 Ford Explorer Suspension Problems

17
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 17 stored complaint records:

  • 1 indicate a crash
  • 1 indicate injury
  • 0 indicate fire

What owners report

  • steering wheel · 6 records

Mileage in stored records

BandRecords
1–30k mi6
30–60k mi5
60–100k mi3

Complaint records

Owner-submitted complaint content, presented as stored.

  • November 4, 2019 · 23,500 miles

    Suspension

    Ford rear suspension toe link recall did not notify me through mail or other form and period has closed. I never received a notification letter for nhtsa recall number: 19v435 nhtsa date:jun 10, 2019 ford recall number: 19s17

    ODI 11278073

  • November 2, 2019 · 50,000 miles

    Suspension

    After rear toe link recall was completed, vehicle rear end swayed while braking on rough roads. This was getting worse as was starting to happen without breaking. Took vehicle to a different dealer (wilson ford saginaw, mi) than the one who did the recall work (lafontaine of birch run). Mechanic found that two bolts (one lh and one rh) were not tightened from original recall work.

    ODI 11277672

  • October 21, 2019 · 70,000 miles

    Steering · Suspension · Unknown Or Other

    My car was completely totaled in an accident on 10/21/19. I received very serious multiple brain bleeds, facial lac, facial & head fx's & a severe tbi. My mom rec a concussion, facial lac concussion & a fx clavicle. We stopped at the stop sign & moved to the center between the 4 lanes & stopped again & we were hit by a large roll on roll off rock carrying dump truck in the middle of the lanes. The car was completely…

    Crash reported · 2 injuries

    ODI 11307049

  • August 7, 2019 · 60,494 miles

    Suspension

    Tl* the contact owns a 2016 ford explorer. The contact received a recall notice for nhtsa campaign number: 19v435000 (suspension) regarding the toe link fracturing. The contact called oxmoor ford lincoln ([redacted], louisville, ky 40222, [redacted]) and an appointment was scheduled to have the recall serviced. Prior to the appointment, while driving 55 mph over an overpass, the contact lost control of the vehicle…

    ODI 11242496

  • August 1, 2019 · 49,000 miles

    Engine · Power Train · Suspension

    As i was driving my 2016 ford explorer on the highway on 08/01/2019 i experienced the vehicle start to stutter just before i was going on to the on ramp merging on the highway and after i was on the high way the vehicle started smoking from under the hood and would no longer accelerate and i could smell oil burning and pulled over and shut the car off looked under the car and saw the pile of oil underneath but the…

    ODI 11241216

  • July 25, 2019

    Suspension

    Received recall 19v-435 brought it into dana ford staten island an was told this recall only covers rear allignment and this could effect the front alignment and i would have to pay $89 plus tax. Why should i pay for 5heir mistake?

    ODI 11234721

  • July 20, 2019

    Suspension

    Tl* the contact owns a 2016 ford explorer. The contact received a recall notice for nhtsa campaign number: 19v435000 (suspension). Big star ford (17717 s fwy, pearland, tx 77578, [redacted]) was contacted and stated that parts were not available. The manufacturer was not contacted. The vehicle was not repaired. The contact had not experienced a failure. Vin tool confirms parts not available.

    ODI 11255111

  • June 22, 2019 · 55,500 miles

    Steering · Suspension

    I was driving back to work from my break when i was about to park my car the power steering got locked suddenly. Thanks to god i was not in full motion otherwise i would have been messed up every ways. This car is just driving me crazy everyday i notice some kind a stupid noise. I bought this vehicle not too long ago. The dealer knowingly gave me faulty car right next day i took it back to fix the carbonmonoaxide…

    ODI 11221932

  • June 13, 2019 · 42,000 miles

    Service Brakes · Steering · Suspension

    Vehicle is experiencing popping noises when turning the steering wheel left or right also happens while braking the popping is significant enough to feel in the steering wheel as well as in the floor boards on both front passenger and driver. The steering wheel has exhibited extreme vibration enough to make the outside driver review mirror shake. The steering wheel has also been stuck in the left turning position…

    ODI 11220329

  • April 7, 2019 · 18,000 miles

    Steering · Suspension

    Takata recall. Whenever i maneuver slowly when i park horizontally, i can hear crackling sound and this was fixed twice by ford dealer. Recently, the dashboard had warning that steering is not working. The steering became stiff right away and stiffer that have to drive slowly and turn on my hazard light the next 3 miles to reach home. I could hardly turn the wheel that have to avoid roads where i have to turn. It…

    ODI 11203123

  • November 14, 2018 · 70,000 miles

    Suspension

    Tl* the contact owns a 2016 ford explorer. The contact received notification of nhtsa campaign number: 19v435000 (suspension). The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over a year ago. Woody anderson ford ([redacted] nw, huntsville, al 35816, [redacted]) was contacted and confirmed that the parts were not available for the recall remedy. While…

    ODI 11231994

  • June 6, 2018 · 48,000 miles

    Suspension

    Car makes a knocking noise when turning(curving) sounds like a jar of marbles. Got the axles replaced and still does it

    ODI 11104168

  • April 20, 2018 · 26,500 miles

    Suspension

    In the recent past both rear tie rods have broken, one at a time while being driven on dirt roads at less than 18 mph. The vehicle has less than 27,000 miles on it. When this happens the wheel turns from straight to a 45 degree angle. This so far has occurred when being driven slowly. The vehicle was purchased from don reid ford on the state of florida contract for light trucks - 4wd. The vehicle is driven to and…

    ODI 11089812

  • March 15, 2018

    Seats · Suspension

    Passenger seat stuck all the way front won't move back and popping noise when turned wheel it's struck tower mounts struts and front sway bar links

    ODI 11209573

  • February 26, 2018 · 14,000 miles

    Steering · Suspension · Wheels

    2016 for explorer sport - purchased brand new. Vehicle has 15k miles now and i am hearing a loud popping / creaking sound that occurs when turning the steering wheel either left or right when the car is in motion. It's most noticeable at a slower rate of speed when turning into a parking space or turning from a complete stop. Today, on 3 separate occasions, when turning left the steering locked up and i had to jerk…

    ODI 11075009

  • February 10, 2017 · 27,000 miles

    Steering · Suspension · Wheels

    When driving on a highway at approximately 70mph, i completely lost control of my vehicle for no known reason. I veered across 3 lanes of traffic and back across 2 more. Cars were swerving around me and miraculously i was not in an accident. I pulled over to the side of the road and other cars traveling behind me at the time did too. We couldn't see any reason why the car wasn't working properly so after catching my…

    ODI 10959706

  • March 1, 2016 · 10 miles

    Body · Engine · Suspension

    Since i have purchased the vehicle in february 16 it has been back for service nurmous times, starting 2 days after delivery! Major complaint has been coolent loss and burning coolant smell following with a oil leak at the same time. This is a new vehicle 10 miles on it shouldn't have these issues so i demanded a different vehicle, was refused due to demographics! Well the dealer brushes everything off as all do say…

    ODI 11022581