2016 Ford Explorer Seats Problems
- 15
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 15 stored complaint records:
- 0 indicate a crash
- 3 indicate injury
- 0 indicate fire
What owners report
- steering wheel · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 7 |
| 30–60k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Seats
3rd row seats stopped working, seats stuck in stowed position (so i can't get to my spare tire.) no motor sounds, rear interior lights also stopped working. We haven't used the stow feature so much that it should cease to function. We have replaced the fuse, no change. Because there is no way to operate the 3rd row seats while the car is in motion, all of the operation and troubleshooting of the third row seats have…
ODI 11268806
Seats · Unknown Or Other
The location of the controls for the third row seats is a problem. When the seats are down, the buttons face the interior of the car and can be bumped by cargo. Once the seats start to move, there is no way to stop them. Third, the last time we put the third row down, they would not return to the seat position when we pushed the button. I looked through the car guide for a manual override, but the strap that is on…
ODI 11217090
Seats
Tl* the contact owns a 2016 ford explorer. The contact received notification of nhtsa campaign number: 17v767000 (seats); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gosch ford temecula ([redacted], temecula, ca 92591, [redacted]) was contacted and confirmed that the parts were not available for the remedy.…
ODI 11099233
Seats
I have owned my vehicle for two weeks and already i have noticed a huge safety issue with the vehicle. The automatic third row seats that use the buttons located on the left wall are completely unsafe! Once engaged there is absolutely no way to stop it from moving. I accidentally hit the wrong button, i wanted to fold the left seat but hit the right seat, and i had no way to stop it from crushing all of my belonging…
ODI 11092320
Seats · Suspension
Passenger seat stuck all the way front won't move back and popping noise when turned wheel it's struck tower mounts struts and front sway bar links
ODI 11209573
Seats
Tl* the contact owns a 2016 ford explorer. The contact received notification of nhtsa campaign number: 17v767000 (seats) however when the dealer (russ milne ford, [redacted], macomb, mi 48042, [redacted]) was contacted and informed the contact that the recall repair may take 1.5 day to complete but the dealer refused to provide a loaner vehicle. The contact was also informed that the parts were not available for the…
ODI 11081586
Seats
Tl* the contact owns a 2016 ford explorer. The contact received notification of nhtsa campaign number: 17v767000 (seats); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called rivertown ford at [redacted] (located at [redacted], columbus, ga 31904) and was informed that the part was not…
ODI 11082553
Seats
Incident #1 7/11/2017 ford motor cas #12918168 service to repair the navigation unit parked @ my home on front slope drive hours later i started vehicle side mirrors on both sides began opening & closing uncontrollably my driver seat began moving unstoppably forward tried the seat control panel on the driver door & tried ignition off & on completely pinned my knees against the dash upper body against the steering…
1 injury
ODI 11020900
Seats
A sharp metal piece protrudes from the third row seat on the left hand side making it unsafe to sit in third row. Dealer calls it a spring retainer. Dealer states it pops out due to having items in trunk while folding or raising the third row seat. This has happened three times. Vehicle was stationary.
ODI 10870851
Body · Electrical System · Seats
Tl* the contact owns a 2016 ford explorer. While traveling 25 mph, the tailgate inadvertently opened without warning. The vehicle was taken to a dealer where the issue could not be duplicated. The contact stated that the failure had not recurred while driving, but while the vehicle was parked. The contact closed the tailgate, but it would re-open. While the tailgate was open, it closed unexpectedly and injured the…
1 injury
ODI 10956347
Engine · Seats
Had my ford explorer 6-mo's and was driving with family approx 45-mph in traffic on a main street when the gas padel just stop working had to try to get to side of road, very dangerous !! . Car was at ford dealer getting fixed from 3/14- 3/25 , it needed a new throttle body air intake, (at4z*9e926*b ) and motor asy.
ODI 10852838
Seats
Tl* the contact owns a 2016 ford explorer. While the vehicle was parked, the contact's mother accidentally pushed the seat button and it caused the seat to collapse, snap down, and flip to the other side. The contact's mother became caught in the seat and sustained bruises. The contact's young child also became caught in the seat and had to be pulled out. The dealer was and manufacturer were not notified of the…
1 injury
ODI 10855143
Seats
My wife wt. Is approx 155lbs the drive seat has been fraying since the first month we picked up the car on oct 22. 2015 and has been getting worst nothing has torn it. Just the fabric has been fraying , we would like a knew seat ?
ODI 10852839
Electrical System · Seats
While i was sitting in the driver's seat of my rental (the vehicle running and in park), i pressed #2 of the numbered buttons, next to the lock controls, and the seat started moving by itself. The seat moved up and forward, while the steering wheel moved down. My legs started to get compressed by the steering wheel, while at the same time my knees were being forced into the plastic pieces under the steering column.…
ODI 10795268
Seats
Purchased a new 2016 ford explorer xlt in august 2015. When vehicle was ready for pick up we noticed that the driver side middle row seat material was pulled away from the foam cushion. The selling dealer said they would put a warranty claim into ford to get the seat fixed. We received a call from dealer a few weeks later and said ford would fix the seat and take the vehicle to a dealer closer to our area to have it…
ODI 10808487